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Reviews

Average Ratings

4.5
Average based on 39 reviews.
  • Great dealer

    Last weekend I went into Definitive Motors. I purchased a 2012 Lexus IS250 F sport. From start to finish, this was hands down the best ever car ex...


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    Last weekend I went into Definitive Motors. I purchased a 2012 Lexus IS250 F sport. From start to finish, this was hands down the best ever car experience I’ve ever had buying a car. My salesmen TJ gave me great detailed information about the car I wanted to buy, an what they could offer me for my trade in. I told him credit union that I wanted my loan to go thru. They were able to accommodate my entire request. I got the car I wanted, for the price an interest rate I hoped. TJ and the staff were very up front an honest thru the entire purchase of the car, making this a very quick and seamless process. I’d definitely recommend visiting Definitive Motors when you are in the market for a new car or just looking to browse.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • great service

    There are good stuff and good service forever!!! But you could not negotiate a price to him because they had the very good price that they told t...


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    There are good stuff and good service forever!!! But you could not negotiate a price to him because they had the very good price that they told to you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Incredible Service

    I had an incredibly satisfying experience at Definitive Motors during my car buying process. I must point out that "Steve" is the best in the car ...


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    I had an incredibly satisfying experience at Definitive Motors during my car buying process. I must point out that "Steve" is the best in the car business. Not only, he is honest, friendly, but also he is not out to cheat or score on any potential customers. Also, Patrick, the Finance Director was very helpful and patient. I ended up buying a really nice MB-E350 and really like the car. In fact, Steve helped me with the decision making process, in terms of determining that which car was the better deal for the price. In any event, I would recommend DEFINITIVE MOTORS to anybody who is shopping for a nice and luxury car :)

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • You need a lot of money if you buy used car

    I bought Mercedes(E550, 2010) from Patric. 1, It has tire(Michelin) problem. They installed new tire. Brand name is Nankang (Do you know Nankang?)...


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    I bought Mercedes(E550, 2010) from Patric. 1, It has tire(Michelin) problem. They installed new tire. Brand name is Nankang (Do you know Nankang?) And they didn't install two lugs. (oh my God) 2, Both front tire touch front shock (Burning smell after drive) 3, Both front wheel bearing problem. (Local auto repair shop estimate: over $1,000) 4, Some parts repainted (But, carfax is clean) 5, Keyless entry & Keyless engine start not work.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service and Great deal!

    We purchased a used car from Definitive motors. We chose 13 Mercedes-benz c-class 250 and we love it so far! They offered us a great deal and have...


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    We purchased a used car from Definitive motors. We chose 13 Mercedes-benz c-class 250 and we love it so far! They offered us a great deal and have a great service. We already recommended someone about this dealership. Runs great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience, worth the drive!

    I had been searching for the right Audi A6 for quite some time. When I found a potential car for me at Definitive Motors their staff were very eas...


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    I had been searching for the right Audi A6 for quite some time. When I found a potential car for me at Definitive Motors their staff were very easy to communicate with via email, able to answer my questions and not make me feel over-pressured to get up there to see the car. When I was able to make it up, the car was ready for me to take for a drive. The negotiation process was simple and I felt like I got a good price for the car and for my trade-in. Financing made sure I got the best rate possible and I drove away a very satisfied customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very thankful for a great buying experience!!

    This was our first time to ever buy a used vehicle, and we are very pleased with the experience! Definitive Motors offered a very quality vehicle ...


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    This was our first time to ever buy a used vehicle, and we are very pleased with the experience! Definitive Motors offered a very quality vehicle with outstanding customer service! We would highly recommend purchasing from them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Nice Cars, Great Prices, No Pressure!

    I always dread looking for a new vehicle because of the typical sleezy salesman process. I don't believe in the brand name dealers because I end u...


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    I always dread looking for a new vehicle because of the typical sleezy salesman process. I don't believe in the brand name dealers because I end up dealing with someone who has been there a month and they are gone a month later when I need to pickup my license plates. Smaller dealers tend to be sleezier and not as trustworthy. But Defintive was a breath of fresh air. They take pride in their cars, I appreciated that Steve, Joost, and Rene worked as a team to provide great service. There prices are very competitive. I liked the first free oil change. Nice touch. It's not huge and intimidating. Intimate, clean, and organized place with no Taj Mahal building but they obviously run a lean operation which explains the good prices. Was there on a Saturday and it was a bit busy and took a couple hours to get of there but they said in a weekday the process is much quicker. Highly recommend and will be back in a few years.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Buying Experience

    I recently bought a 2012 BMW 328i from Definitive Motors. TJ made the buying experience enjoyable. Great car, good price, no pressure!


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    I recently bought a 2012 BMW 328i from Definitive Motors. TJ made the buying experience enjoyable. Great car, good price, no pressure!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good Deal - No pressure - great buying experience

    I recently bout a 2012 BMW 328i at Definitive Motors. TJ Frost made the buying experience more than pleasant. The pricing was good, no pressure sa...


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    I recently bout a 2012 BMW 328i at Definitive Motors. TJ Frost made the buying experience more than pleasant. The pricing was good, no pressure sale and an overall excellent buyin experience. I cannot recommend them highly enough.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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