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Reviews

Average Ratings

4.8
45 lifetime reviews.
  • Jeff Smith and Vic Baily Mazda

    I just wanted to say a special thanks to Jeff Smith for creating the best car buying experience I have ever had. When Jeff and I first spoke, I le...


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    I just wanted to say a special thanks to Jeff Smith for creating the best car buying experience I have ever had. When Jeff and I first spoke, I let him know that I still had a used SUV to sell before I could move forward with my new Mazda purchase. I never felt the slightest pressure from him over that or any other aspect of the buying process. How refreshing! Once I sold my old SUV and I was ready to move forward, I found Jeff friendly, quick to respond, knowledgeable and very helpful. Signing the paperwork provided no surprises as Jeff had let me know what to expect up front. After I had the car for a few days, I contacted Jeff about ordering some accessories and having them delivered to my home (I live 3.5 hours from the dealership). Again, Jeff was great to deal with and made the arrangements to get everything ordered and delivered to me. The whole process has turned out to be the best car buying experience I have ever had. I would HIGHLY recommend Jeff and Vic Baily Mazda. Mike Harmon Charleston SC

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying our new Subaru Outback

    Buying a vehicle has always been a tense experience for me, but this time was different! The staff at Vic Bailey Subaru and Mazda was extremely he...

    Dealer Response

    Patti, thank you so much for the kind words! We appreciate you coming to us from Greenville!


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    Buying a vehicle has always been a tense experience for me, but this time was different! The staff at Vic Bailey Subaru and Mazda was extremely helpful, and they made the process easy. Very professional in every way!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Patti, thank you so much for the kind words! We appreciate you coming to us from Greenville!


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  • Great car buying experience

    Jeremy is a great salesperson and the dealership goes out of their way to be helpful. I am a loyal Subaru buyer but this was far and away the quic...

    Dealer Response

    Thank you so much for taking the time to review us online! We appreciate your business and hope you'll come back to see us!


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    Jeremy is a great salesperson and the dealership goes out of their way to be helpful. I am a loyal Subaru buyer but this was far and away the quickest and easiest purchase to date!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to review us online! We appreciate your business and hope you'll come back to see us!


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  • New MX-5

    I don't usually write reviews, but then again, it isn't every day that I purchase a high-dollar value item. Anyways, I recently purchased a new Ma...


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    I don't usually write reviews, but then again, it isn't every day that I purchase a high-dollar value item. Anyways, I recently purchased a new Mazda MX-5 from this dealership and I was very pleased with my overall experience. The sales consultant that assisted me, Matt, was a pleasure to work with. I didn't feel like he, or any of the other representatives, were trying to 'upsell' me or even pressure me into acting faster than I wanted. They allowed me to test drive several vehicles (multiple times) and gave me the impression that they were simply appreciative of my interest in the vehicles they had on offer. I anticipate that I will use this dealership in the future for my vehicle servicing needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent car buying experience

    I am so impressed with Vic Bailey Subaru as our experience was the best we have had in purchasing a vehicle. Working with Steven Darchville was a ...


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    I am so impressed with Vic Bailey Subaru as our experience was the best we have had in purchasing a vehicle. Working with Steven Darchville was a pleasure as he dealt fairly with us, gave us a tutorial, and paired the phones to the car. He even came in on his day off to transact business with us. Also, other staff members were efficient and friendly in handling the paperwork. If and when I need another vehicle, I will return to Vic Bailey Subaru. Thanks.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best experience ever

    I have bought many cars. Most of the time I did not like the whole process. (and that is putting it nicely) This is my first Subaru. The whole exp...


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    I have bought many cars. Most of the time I did not like the whole process. (and that is putting it nicely) This is my first Subaru. The whole experience was smooth and pleasant. No pressure. No down-talking (I am a woman and went by myself) Steven Darchiville was wonderful as well as Michael Bell. It is that I want to drive my new used Outback until it falls apart, otherwise I would go back every year to these guys...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • best price

    The best price on a Subaru and very good and friendly sales people.


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    The best price on a Subaru and very good and friendly sales people.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Vic Bailey Subaru

    We rate Vic Bailey Subaru EXCELLENT. We bought a new Forester from them--very knowledgable salesman (David), very helpful credit department (Shann...


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    We rate Vic Bailey Subaru EXCELLENT. We bought a new Forester from them--very knowledgable salesman (David), very helpful credit department (Shannon), and Brandon was very helpful throughout the process. Working with David was great--he knows the products very well, is very friendly and helpful. When we've called him, he's been very responsive. We are very impressed with Vic Bailey Subaru and highly recommend them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • our best car buying experience

    We purchased a new 2016 Subaru Outback from Vic Bailey using TruCar pricing via our ConsumerReports subscription. They were very competitive ($1,3...


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    We purchased a new 2016 Subaru Outback from Vic Bailey using TruCar pricing via our ConsumerReports subscription. They were very competitive ($1,300 less than the nearest dealer to where we live), we had no surprises and the experience was very pleasant and efficient. Steven Darchiville knew his products and treated us very professionally.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great dealer. Easy, clearly presented transaction,

    This is a very professional organization. My transaction was easy, clearly presented and fair. Overall an excellent experience.


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    This is a very professional organization. My transaction was easy, clearly presented and fair. Overall an excellent experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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