New 866-854-8601 Dealer Website
Used 866-935-9485 Email Dealer
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Reviews

Average Ratings

4.3
28 lifetime reviews.
  • customer service

    Recently I purchased a 2013 Ford Escape from Carlos and have been very excited and satisfied with my purchase. My vehicle had a previous owner and...


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    Recently I purchased a 2013 Ford Escape from Carlos and have been very excited and satisfied with my purchase. My vehicle had a previous owner and did not have the owner's manuel for me to read. Matt Stuckey and Carlos ordered a complete manuel set for me and I really appreciate the extra help and service I received on this matter. Also both Matt and Carlos have spent some time with me showing me different features on the Escape. Thank you both for all your help!!!!! Cheryl Steiner

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Dont expect phone call back. So unprofessional

    Despite having six grand to put down on a vehicle, they wouldn't return a phone call. If you are looking for an effortless way to buy a car dont g...


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    Despite having six grand to put down on a vehicle, they wouldn't return a phone call. If you are looking for an effortless way to buy a car dont go through them! You will just be sitting around and wait. Tammy their operator is the only one worth anything there!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Quick reply

    Inquired about a vehicle and the gentleman I spoke with was pretty straight forward when answering my questions which I appreciated.


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    Inquired about a vehicle and the gentleman I spoke with was pretty straight forward when answering my questions which I appreciated.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great service

    I just started going here with my car. The service was wonderful. The technicians were so very helpful and friendly. Thanks for the great service!


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    I just started going here with my car. The service was wonderful. The technicians were so very helpful and friendly. Thanks for the great service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Tyler is the man

    What a wonderful experience. Tyler is the best salesman I have ever dealt with. After numerous dealerships would not meet my price, I was in Stuck...


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    What a wonderful experience. Tyler is the best salesman I have ever dealt with. After numerous dealerships would not meet my price, I was in Stuckey for approx 20 minutes to buy my wife's new Escape. Was so happy with the service I bought a new truck 3 months later. Will never go to a different dealership. They earned a customer for life!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great people

    Easy to work with, knowledgeable, and very friendly non-pushy attitude.


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    Easy to work with, knowledgeable, and very friendly non-pushy attitude.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Absolutely Wonderful!

    I've been dealing with Stuckey's Ford department since August 2012, I'll never go anywhere else. They're the only ones I will let touch my vehicle...


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    I've been dealing with Stuckey's Ford department since August 2012, I'll never go anywhere else. They're the only ones I will let touch my vehicle. There was one mishap a few months ago where my low tire pressure light kept coming on, so when I took my car in for an oil change I asked them to take a look at it for me. In the past, they have NEVER done anything to my car that would cost extra until consulting with me first. I was there about an hour, and a service man came out and said, "You had a nail in your tire, that's what was causing the slow leak, we did fix it for you, and it'll be an additional $28." $28 to fix a hole in my tire when I could have done it myself for $8 with a bottle of tire repair from Advanced Auto. When I got a survery in my email about my experice, I did express that I was unhappy with that specific situation, but it wouldnt' cause me not to return. A few weeks later I was having some trouble with my tires, they needed balanced. Lane, who is the Stuckey Ford service manager went above and beyond and didn't charge me to have my tires balanced. They've always treated me as more than a customer and I will continue to go there for all of my car needs.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Worst experience of my life

    My husband and I recently went to Stuckey Subaru to LOOK at what they had on their lot. We decided to test drive a Forester that we were intereste...


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    My husband and I recently went to Stuckey Subaru to LOOK at what they had on their lot. We decided to test drive a Forester that we were interested in maybe buying. After the drive our salesman said he would get us a quote on the vehicle we were trading. The quote was low but acceptable. We agreed to take the Forester but wanted to pay cash which would take 7 - 10 days. We were then told they would like the car off the lot that day so they would set up financing for us. We did not have our current title with us and stated we would drive home(an hour drive each way) and bring it back later that day. We were asked to wait until paperwork could be completed and signed before we left, stating it shouldn't take long. Not long turned into 2 hours, during which we asked several times if we could sign when we brought title back and were told it won't be much longer. Finally we signed paperwork. During this process we refused extended warranties offered and were told "no one ever refuses". I was in tears by the time this process was over. Never in my life have I felt so trapped and pressured. To this day I don't know why we didn't walk out of the dealership. My only hope is that I like my vehicle better that the process of buying it.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Really Surprised Me

    I went here knowing what I wanted. I was looking for a Subaru Crosstrek, but they couldn't keep them on the shelves. I got a call from Brian sayin...


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    I went here knowing what I wanted. I was looking for a Subaru Crosstrek, but they couldn't keep them on the shelves. I got a call from Brian saying he had one barely used but it was a 5 speed and the only one there in my price range. I don't normally prefer 5 speeds but I went anyway. I'm glad that I did. They made me feel welcome and even had the Penn State game on. I spoke with multiple agents including Ed, Brian, and Henry. They all went above and beyond to make sure I was getting the right car. They're prices were right and it was a very smooth transition from trade-in to off the lot. For this car I worked a lot with Henry (He has a British accent) and he was very helpful through the whole thing. Since I've bought the car (just around 2 weeks) they have called me twice just to check up on me and the car. Very persistent, friendly, and customer service oriented. I would recommend them to anyone.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • NOT YOUR 'NORMAL' DEALERSHIP...THANK GOODNESS!!!!

    After recently making a personal new car purchase, I was not exactly excited about assisting my aunt in her search for a new vehicle. Thank goodne...


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    After recently making a personal new car purchase, I was not exactly excited about assisting my aunt in her search for a new vehicle. Thank goodness for Stuckey Ford Subaru’s Henry Langston. He certainly puts CUSTOMER back into CUSTOMER SERVICE! Henry treats potential customers in a polite, professional manner. All of the staff at Stuckey Ford Subaru worked extremely hard to place my aunt into a car that fit HER requirements. If you are looking for that dealership that works for YOU in your next car-buying experience, look no further. Stuckey Ford Subaru is your place! Thank you Henry!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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