Reviews

Average Ratings

4.4
336 lifetime reviews.
  • Impressed and very satisfied!

    Just bought a new Outback today. Tommy made it possible to to do most of the business of buying the car over the phone, Tim and Jake took care of ...

    Dealer Response

    Thank you so much for the glowing review and congratulations on your new Outback, Andrea! We try hard to please our customers in every way possibl...


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    Just bought a new Outback today. Tommy made it possible to to do most of the business of buying the car over the phone, Tim and Jake took care of the paperwork quickly and efficiently so we could get back home to Grand Marais. Everyone was so accommodating, very friendly and pleasant. Erik (in the parts department) too was great. What a great staff and dealership. Couldn't be happier with the price and customer service. Thanks to all of you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the glowing review and congratulations on your new Outback, Andrea! We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. I will be sure to pass along your kind words to the team and all of us look forward to seeing you again. Best, Scott Bement - Owner - scott@stcloudsubaru.com


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  • nice people. reasonable price

    Very professional. Price is reasonable. Very easy to deal with. No" delivery charge" " paperwork charge" etc2. Just bought WRX with subaru certifi...

    Dealer Response

    Johanes, thank you and congratulations on your WRX! I'm happy to hear that Jennifer was able to help with your purchase. Please let us know if the...


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    Very professional. Price is reasonable. Very easy to deal with. No" delivery charge" " paperwork charge" etc2. Just bought WRX with subaru certified. Jennifer is very nice with the buying process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Johanes, thank you and congratulations on your WRX! I'm happy to hear that Jennifer was able to help with your purchase. Please let us know if there's anything else we can do for you. Best, Scott Bement - Owner - scott@stcloudsubaru.com


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  • Pre owned Legacy

    I recently purchased a 2015 Subaru Legacy from St. Cloud Subaru and couldn't be happier! Asad was great to work with! There was no pressure in mak...

    Dealer Response

    Hello Amber and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Asad was the...


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    I recently purchased a 2015 Subaru Legacy from St. Cloud Subaru and couldn't be happier! Asad was great to work with! There was no pressure in making a decision and all the professional staff truely believed in the high quality product. Great warranty with the purchase!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Amber and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Asad was there to provide you with such exceptional service! Thank you again and congratulations on your new 2015 Subaru Legacy. Best, Scott Bement - Owner - scott@stcloudsubaru.com


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  • Worth the trip

    I just bought a new outback. Your crew was so great to work with, especially Asad and Dan. I can’t wait to come back to buy another Subaru! Until ...

    Dealer Response

    Thank you for your review, Dave. We're glad to have Asad and Dan on our team and that we could provide you with a positive experience. If you ever...


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    I just bought a new outback. Your crew was so great to work with, especially Asad and Dan. I can’t wait to come back to buy another Subaru! Until then, I will tell everyone on the North Shore that it’s worth the drive to St. Cloud to get the kind of service I got at your dealership. Personable, professional, and kind. Can’t ask for more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review, Dave. We're glad to have Asad and Dan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Scott Bement - Owner - scott@stcloudsubaru.com


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  • Honda Inquiry

    I asked several times for pictures and info for a 2008 Honda Accord. I never received anything. I live in Duluth, MN, so, being no info was given,...

    Dealer Response

    Thank you for alerting us about this issue, Pete. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about yo...


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    I asked several times for pictures and info for a 2008 Honda Accord. I never received anything. I live in Duluth, MN, so, being no info was given, I wouldn't drive down to see it.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for alerting us about this issue, Pete. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Best, Scott Bement - Owner - scott@stcloudsubaru.com


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  • Purchasing at St. Cloud Subaru

    We had a great experience in doing business with Tommy Patton. I would definitely recommend my friends reach for him.

    Dealer Response

    Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional ser...


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    We had a great experience in doing business with Tommy Patton. I would definitely recommend my friends reach for him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tommy was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best, Scott Bement - Owner - scott@stcloudsubaru.com


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  • experience at subaru

    was my pleasure to do business with Jake hollerman, and dan vogel, great guys, 1st rate all the way!!!!!

    Dealer Response

    Sharon, thank you for taking the time to give us feedback on your latest purchasing experience at St. Cloud Subaru. We're glad to hear that Jake a...


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    was my pleasure to do business with Jake hollerman, and dan vogel, great guys, 1st rate all the way!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sharon, thank you for taking the time to give us feedback on your latest purchasing experience at St. Cloud Subaru. We're glad to hear that Jake and Dan were able to give you an overall positive experience. We appreciate your business and hope you'll keep in touch for your future car needs! Best, Scott Bement - Owner - scott@stcloudsubaru.com


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  • Great Experience

    I worked with Jacob Bowland. He was super friendly and easy to work with. We handled the whole process via email and the phone and he literally we...

    Dealer Response

    At St Cloud Subaru, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experie...


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    I worked with Jacob Bowland. He was super friendly and easy to work with. We handled the whole process via email and the phone and he literally went the extra mile (delivered the car from St. Cloud to my home) to make the sale. The whole transaction from initial contact to signing the papers was easy and straightforward.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    At St Cloud Subaru, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Scott Bement - Owner - scott@stcloudsubaru.com


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  • Best new car experience

    We bought a new Subaru Outback in June. First time Subaru owners and we don't think we will ever buy a different car again! We absolutely love it....

    Dealer Response

    John and Stacy, thanks for allowing us to help you guys! It is great to hear that you had such a positive and fulfilling dealership experience. Wi...


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    We bought a new Subaru Outback in June. First time Subaru owners and we don't think we will ever buy a different car again! We absolutely love it. After having a bad experience trying to buy an Outback at a Subaru dealer in the twin cities we contacted Jen by email about a car that was listed on their website. She was so incredibly helpful to us! She always responded back promptly to our questions and kept us informed about the arrival and details we needed to know. We actually got an upgraded car at a lower price than what we would have paid in the twin cities. The appointment to pick up the car and fill out the paperwork was very efficient and everyone we met was so friendly and helpful. When we buy our next Subaru we will definitely be calling Jen to work with us again. Do yourself a favor if you are interested in a Subaru--St. Cloud is definitely worth the drive from the cities!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    John and Stacy, thanks for allowing us to help you guys! It is great to hear that you had such a positive and fulfilling dealership experience. With excellent fuel economy, passenger room, and a comfortable ride the Subaru is an excellent choice that I'm sure you'll enjoy. We look forward to working with you or anyone you might send our way in the future. Drive safe! Best, Scott Bement - Owner - scott@stcloudsubaru.com


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  • Great service!

    The service was fast, prompt, and courteous. Someone helped me right away and made sure that everything was to my satisfaction.

    Dealer Response

    Jennifer, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are prou...


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    The service was fast, prompt, and courteous. Someone helped me right away and made sure that everything was to my satisfaction.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jennifer, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive content! Best, Scott Bement - Owner - scott@stcloudsubaru.com


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