Reviews

Average Ratings

4.9
796 lifetime reviews. Includes reviews of Rock River Block from DealerRater.com
  • Purchasing

    We were very happy with all the help and speediness of paper work when purchasing our F150 from Joseph Di Riggi at rock River Ford.


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    We were very happy with all the help and speediness of paper work when purchasing our F150 from Joseph Di Riggi at rock River Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Customer Service
    October 16, 2017

    Bernie makes buying a new car delightful. This is our 2nd purchase from Bernie and his customer services skills go above and beyond our expectatio...


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    Bernie makes buying a new car delightful. This is our 2nd purchase from Bernie and his customer services skills go above and beyond our expectations. Thank you again - Your are the best!

    Does recommend this dealer

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  • exelent
    October 13, 2017

    Bernie krowczyk thanks for giving me a good price! Bernie your agreat guy that cares about your customers God bless you and your family, keep up ...


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    Bernie krowczyk thanks for giving me a good price! Bernie your agreat guy that cares about your customers God bless you and your family, keep up the good work

    Does recommend this dealer

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  • Really Great Salesman
    October 13, 2017

    I came in knowing the car I wanted to test drive, Mike met my mother and I at the door with a smile and a handshake. He was very personable and m...


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    I came in knowing the car I wanted to test drive, Mike met my mother and I at the door with a smile and a handshake. He was very personable and made us comfortable immediately. We went on a test drive and he was very informative without being pushy; we felt like he went above and beyond to make sure we knew how everything worked. I would highly recommend him to others in the future.

    Does recommend this dealer

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  • People Person Who Cares
    October 6, 2017

    Bernie Krowczyk has years of experience with working with people. He knows how to work with the customer and satisfy their wants and needs when c...


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    Bernie Krowczyk has years of experience with working with people. He knows how to work with the customer and satisfy their wants and needs when choosing a vehicle. He makes a person feel comfortable and at home during the whole process. Bernie is a people person!

    Does recommend this dealer

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  • Very positive
    September 27, 2017

    Mitch was very knowledgeable and patient in explaining all the features of the Kia Sorento we selected to us senior citizens. His time spent with...


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    Mitch was very knowledgeable and patient in explaining all the features of the Kia Sorento we selected to us senior citizens. His time spent with us exceptional! I would definitely recommend him to others and would request his services again for future purchases. Great job!!

    Does recommend this dealer

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  • Great Salesman
    September 27, 2017

    Mitch answered all our questions about the vehicle. We felt like he went above and beyond to make sure we knew how everything worked. I would hi...


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    Mitch answered all our questions about the vehicle. We felt like he went above and beyond to make sure we knew how everything worked. I would highly recommend him to others in the future.

    Does recommend this dealer

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  • Review
    September 26, 2017

    Mitch did a great job. 3 car from him and he always treats me right! He is always willing to work with me and his management always seems to keep ...


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    Mitch did a great job. 3 car from him and he always treats me right! He is always willing to work with me and his management always seems to keep the best price and customer service in mind.

    Does recommend this dealer

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  • Was looking for a good lease deal
    September 26, 2017

    Started shopping around for a lease deal for my daughter who needed a vehicle for student teaching for her senior yr of college. Talked with a few...


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    Started shopping around for a lease deal for my daughter who needed a vehicle for student teaching for her senior yr of college. Talked with a few dealerships and Mitch was fair and quick to get me a great deal. Mitch was fantastic to deal with, and my father-in-law ended up leasing a vehicle from Rock River KIA that same day. Mitch spent a significant amount of time showing us the features and functionality of the Sportages we ended up leasing. Highly recommend dealing with Mitch for your next vehicle purchase from Rock River KIA.

    Does recommend this dealer

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  • Great salesman, do not like having to agree to arbitration
    September 25, 2017

    Mitch was very thourough and took an extra 45 minutes synching our phones and setting up the screen aps on the infotainment screen. The finance of...


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    Mitch was very thourough and took an extra 45 minutes synching our phones and setting up the screen aps on the infotainment screen. The finance office was efficient but claimed state law requires us to submit to arbitration in Illinois. I am pretty sure this is THEIR policy.

    Does recommend this dealer

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