British Motor Car Distributions Exotics, LTD

New 888-875-9151 Dealer Website
Used 888-874-7010 Email Dealer
Service 888-226-6523

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Reviews

Average Ratings

3.8
8 lifetime reviews.
  • good folks, lot of luxury cars

    Good people to desl with, lot of luxury cars selection


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    Good people to desl with, lot of luxury cars selection

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • British Motor Car Distributors

    Unfortunately they are 500 miles away from my home and the car I was interested in was a color my wife didn't like. Up until that point it was ver...


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    Unfortunately they are 500 miles away from my home and the car I was interested in was a color my wife didn't like. Up until that point it was very professional and sorry we could not have taken the transaction further and buy the car. Jack Eskenazi

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Horrible Sales Experience

    I called the number advertised on the bottom of the picture for a used Maserati for sale I found on cars.com about a month ago and the sales perso...


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    I called the number advertised on the bottom of the picture for a used Maserati for sale I found on cars.com about a month ago and the sales person said we don't have a car like that. So I see the price dropped 2 weeks later so I called again sales person said again we don't have a car like that in our inventory. So over this past the weekend I live in Sacramento decided to drive to SF BMC dealer to check if they have a car they are advertising, I get there only to be told they don't have that car!!??? So I pulled their website up on my phone and showed two sales persons the car and 30 minutes later on top of the roof they have the car. Wow really? Anyways I'm beyond shocked that a dealer that sells exotics Etc is this poorly managed. I decide to buy the car and the guys do my financing all paper work done I told them I have an extra car with me so I'll leave the car there and I changed my mind about financing told them I'll pay with a cashiers check in the morning they said ok perfect. I call one hour after opening later next morning to go pick up the car they said don't come were selling it to someone else. I found their car, waste my whole day, and oh ya their parking is confusing that to top it with a cherry I got my car towed by the time I got out of the dealer.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Excellent Service

    The entire staff at BMC is excellent. I have purchased 4 vehicles over the past 5 years and it has always been a smooth, seamless process. Vince w...


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    The entire staff at BMC is excellent. I have purchased 4 vehicles over the past 5 years and it has always been a smooth, seamless process. Vince was extremely helpful in my car selection and was very fair in pricing. Lachlan is great to work with and is a nice guy. For service, Billy has always taken great care of me over the past 5 years.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • A civilized and mature buyers heaven.

    The entire sales and service staff worked together to help me define may needs and satisfy them. They performed exceptionally over a long period o...

    Dealer Response

    Thank you for taking the time to write this review, Cliff. We always appreciate customer feedback and I am glad that our team was able to provide ...


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    The entire sales and service staff worked together to help me define may needs and satisfy them. They performed exceptionally over a long period of time, giving me confidence that they would be there for me after the sale. The actual sales process couldn't have been easier or more pleasent. I am far from easy to deal with and these folks were willing to invest in our relationship with respect and product knowledge. Integrity sill exists at this car dealership, yea! thanks!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this review, Cliff. We always appreciate customer feedback and I am glad that our team was able to provide exceptional customer service. We know the car-buying experience can be difficult, and it is great that the team was able to work together to meet your needs. We are honored to have earned your confidence in our business, we look forward to assisting you with your vehicle needs in the future. Sincerely, Vincent Golde


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  • My search for a Bentley

    British Motorcar Distribution Exotics is a great place to start when looking for your high end exotic vehicle. Their amenities, customer service a...

    Dealer Response

    Thank you for taking the time to give us feedback on your latest purchasing experience at British Motor Car Distributors Exotics. We're glad to he...


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    British Motorcar Distribution Exotics is a great place to start when looking for your high end exotic vehicle. Their amenities, customer service and selection are excellent. Their staff is very inviting and made me feel welcomed from the very first interaction. We couldn't make a deal but I am certain within the next few months we will. Marcus

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to give us feedback on your latest purchasing experience at British Motor Car Distributors Exotics. We're glad to hear that our team were able to give you an overall positive experience. We all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, British Motor Car Distributors Exotics Team


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  • My search for a Bentley

    British Motorcar Distribution Exotics is a great place to start when looking for your high end exotic vehicle. Their amenities, customer service a...


    Show Full Review

    British Motorcar Distribution Exotics is a great place to start when looking for your high end exotic vehicle. Their amenities, customer service and selection are excellent. Their staff is very inviting and made me feel welcomed from the very first interaction. We couldn't make a deal but I am certain within the next few months we will. Marcus

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • No call-back

    Before I drove the thirty miles to view it I called British Motors to determine whether a car that they were advertising was still available. They...

    Dealer Response

    I apologize about the lack of communication. Unfortunately the Tesla had been sold and the link had not yet been removed by Cars.com. Customer sat...


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    Before I drove the thirty miles to view it I called British Motors to determine whether a car that they were advertising was still available. They promised to check and give me a call-back to tell me about it and I never got that call.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I apologize about the lack of communication. Unfortunately the Tesla had been sold and the link had not yet been removed by Cars.com. Customer satisfaction is our top priority and I would like to speak with you one-on-one so I may personally make sure this matter is resolved. Please contact me at your earliest convenience so we can begin moving forward in a more positive direction. I hope to hear from you soon. Sincerely, Vincent Golde - General Manager - vgolde@bmcd.com - (888) 203-8101


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