Reviews

Average Ratings

4.3
10 lifetime reviews. Includes reviews of Park Place Premier from DealerRater.com
  • First Class
    November 11, 2017

    We had a great experience from start to finish, including Adrianna and Tim! We recommend Park Place Maserati Dallas and Adrianna and Tim as well!


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    We had a great experience from start to finish, including Adrianna and Tim! We recommend Park Place Maserati Dallas and Adrianna and Tim as well!

    Does recommend this dealer

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  • Attentive, responsive, EXCELLENT customer service!
    October 31, 2017

    After dreaming of purchasing a Lotus for many years, I finally decided to pull the trigger and after calling Park Place Premiere Collection regard...


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    After dreaming of purchasing a Lotus for many years, I finally decided to pull the trigger and after calling Park Place Premiere Collection regarding a vehicle in inventory that I was interested in, was connected with Adriana. She was an absolute pleasure to work with from start to finish! Not only was she incredibly courteous and professional, but she was very knowledgeable about the vehicle I was interested in purchasing as well as model year differences between the latest model and the vehicle I was considering. From the test drive on Saturday to driving off the lot on Tuesday, Adriana handled the entire transaction with the professionalism and customer care that was of the highest caliber - even suggesting that I contemplate utilizing their in-house Financing team when my personal bank came back with a rate slightly hirer than I expected (Park Place Finance Team was able to beat it!). I'd absolutely recommend Adriana for your next high-end luxury car purchase as she was committed to earning your business as a satisfied and happy long-term customer over making an individual sale. She didn't want me to buy a vehicle, she wanted me to be happy with the vehicle I bought. Won't be the last one I buy from her for sure! Finally, I'll note that while I dealt almost entirely with Adriana throughout the entire experience (and this was actually VERY much appreciated versus the typical "dealership shuffle"), the entire Park Place Premiere Collection team was always courteous, welcoming, kind, and professional at every interaction. They say you get what you pay for, but Adriana and the team at Park Place earned every bit of my business!

    Does recommend this dealer

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  • Fabulous Experience!
    October 16, 2017

    Adriana was AMAZING! Not only does Park Place have a great reputation and is a great company, this particular employee met and exceeded our expect...


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    Adriana was AMAZING! Not only does Park Place have a great reputation and is a great company, this particular employee met and exceeded our expectations when purchasing our beautiful Maserati. She made the entire experience simple and pain free. She can definitely sell and can make a sale too! Considering we were coming in to just test drive the car, we left signing all documents. SHE MADE IT HAPPEN! She was not ready to allow us to leave without the Maserati. A very valuable asset to Park Place She was not only professional but very personable, polite and friendly, and displayed a lot of knowledge in the car mechanism and details of operating the vehicle. I have been telling all my friends that if only all other customer service industries had more Adriana's, customers would leave very pleased like how we did. Overall a WOW experience because of her!

    Does recommend this dealer

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  • Can it get better than this? I think not!!
    October 16, 2017

    My family met with Adriana Boas and she could not have been more pleasant, inviting or hospitable. It was the best car shopping experience ever!!...


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    My family met with Adriana Boas and she could not have been more pleasant, inviting or hospitable. It was the best car shopping experience ever!! She was allowed us to explore at our own pace. She was a wealth of knowledge and eagerly answered all of our questions. We entered the dealership with no intention of purchasing or leasing a Maserati, but left with it on our list of options! She was just wonderful!

    Does recommend this dealer

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  • Excellent Service
    August 15, 2017

    Diego Martinez was excellent in getting my car in and out in record time, an nice loaner 2017 Mase and my car was fixed and cleaned to the max.


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    Diego Martinez was excellent in getting my car in and out in record time, an nice loaner 2017 Mase and my car was fixed and cleaned to the max.

    Does recommend this dealer
    Came in for service or repair

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  • Maserati Quatroporte is a lemon. Service is awful.
    March 28, 2017

    Car in three times now within two months for same problem. Car starts first thing then will not restart after stopping. In service for two weeks...


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    Car in three times now within two months for same problem. Car starts first thing then will not restart after stopping. In service for two weeks now with no answers. Still waiting for the loaner car the dealership promises for service. Unhelpful staff. Do not by a car from Park Place.

    Does not recommend this dealer
    Came in for service or repair

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  • Excellent Experience with Patrick Harris
    May 12, 2015

    Patrick Harris - Best Car Dealer I have ever dealt with! Hands Down the best! Only wants what is best for the customer. Will use again.


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    Patrick Harris - Best Car Dealer I have ever dealt with! Hands Down the best! Only wants what is best for the customer. Will use again.

    Does recommend this dealer

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  • Great experience leasing a new Maserati Ghibli!
    April 13, 2015

    From start to finish, working with Patrick at Maserati Dallas was excellent. Started as just window shopping a new Ghibli, to discussing lease op...


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    From start to finish, working with Patrick at Maserati Dallas was excellent. Started as just window shopping a new Ghibli, to discussing lease options, even comparing to other dealer options. Patrick went above and beyond to locating the perfect Ghibli setup to my specifications and delivery was a happy surprise as it was ready to go before expected and in gorgeous detail shape. Would certainly recommend him (and already have) to friends/family and even clients at my private aviation firm. Look forward to working together again on the next one!

    Does recommend this dealer

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  • Horrible!!
    April 1, 2015

    On March 3rd 2015 I bought a Maserati from Park Place Dealership in Dallas and have had horrible service. I bought the car on Tuesday, I wrote a c...

    unhappycustomer01

    https://youtu.be/P47832gkl3E


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    On March 3rd 2015 I bought a Maserati from Park Place Dealership in Dallas and have had horrible service. I bought the car on Tuesday, I wrote a check and due to bad weather it was delayed. I was threatened to have the car repossessed on that Friday. Then while driving down the freeway (I-35) I hit a pothole and the strut is cracked and the rim is bent. I understand that happens with low profile tires and I am ok with it, but not the strut. I have had the car 6 days and the paint is pealing off the rims on the tire. No scratches or damage on that tire that the paint is peeling off of. I understand hitting the pothole is partly my fault but to have the strut is break and it didn???t even blow the tire. The dealership is telling me that it is not covered under warranty and I am going to have to pay for all the repairs. These people have been rude and will not take care of the $100,000 junk car that they have sold me. I do not recommend ever buying from Park Place Dealership because they are unprofessional and do not stand behind their word.

    Does not recommend this dealer
    unhappycustomer01

    https://youtu.be/P47832gkl3E


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  • Although I didn't buy a car from Brian Simmons on...
    January 26, 2014

    Although I didn't buy a car from Brian Simmons on 1/20/14, he was terrific! I went there because I was only interested in an S-550 Blue used Merce...


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    Although I didn't buy a car from Brian Simmons on 1/20/14, he was terrific! I went there because I was only interested in an S-550 Blue used Mercedes that was on the lot. After a test drive, I realized it was not the car for me. Brian, without being arrogant or pushy, took the time to tell me about Jaguar, as he knew it fell into my price range. I had absolutely no interest in the car, but by the time he was done he actually got me to go sit in one. If it wasn't for the fact that the car was way too small for me I actually might have bought it. My experiace with Brian was great and I wouldn't hesitate to recommend him to anyone interested in the Luxury Brands he sells. S. Marcus

    Does recommend this dealer

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