Balise Nissan of Warwick

About two weeks ago my trusty Mazda 3, which I had for 9 years, decided to finally die on me. I was not expecting to purchase a new vehicle so soon and the situation had me stressed out and nervous. I shopped around for a bit, and dealt with some questionable dealerships and salesmen. Every stereotype I was afraid of became true, until I decided to head to Balise Nissan in Warwick. Immediately we were greeted by Donny Chakoian, and immediately we knew we had come to the right place. He treated my mother and I like he had known us for years, and it felt that way! He took the ENTIRE buying experience up a notch and made us feel right at home. Donny was funny, kind, informative, and excellent at his job! Not only was I happy to spend my money at Balise, but I would recommend this dealership to anyone who is looking to purchase a new or used vehicle. Donny, thank you for making me the happiest new car owner there could possibly ever be! And thank you to the rest of the staff for the pleasant experience you gave us throughout the entire buying process (Desiree, Mark, Ed) - nothing but smiles!

I was little nervous to start the car buying process. However that was not the experience I had at Balise Nissan. When I walked in which was later in the evening I had a wonderful sales associate sit and talk with me (Donny Chakoian). I don't think he knew as he was pitching his sale I was working on my phone. However that didn't interrupt him for letting me test drive my current vehicle. It was very nice to sit there and laugh and not be pressured by your typical car sales associate. After the test drive I said I would return. Well I did exactly that and got to also meet the Sales Manager Mark and the General Manager Scott. The vehicle I was inquiring about just needed some minor touch ups. Donny, Scott & Mark made sure that this would be taken care of. I must say it was a wonderful experience and I can highly recommend these gentlemen if anyone ever is in need of a used or new Nissan. Thank you to Donny, Scott and Mark for making me a permanent Nissan owner! Very thankful & happy customer!

This was the fastest that my husband and I had ever purchased a car. Not only was the product exceptional, so was the price, the negotiations and the attentive sales person. Donny Chakoian was helpful without being pushy, knowledgeable and accommodating to answer our many questions. His professional and immediate response to our interest made this the easiest car transaction we have ever experienced. Our concerns were met with a willingness and diligence to take care of every detail. The dealership has all the paperwork for any loan that's necessary, with an Allstate agent right there on the premises to handle all the insurance changes. It was so convenient and Matt even made some beneficial changes to our policy which would be in our best interest. A great team and we are satisfied customers!!

had my altima worked on, work was fine but not authorized by me, attitude was ridiculous, they should put him in the back..or out the door ertify

I bought my 2007 Nissan Altima in November of 2013. Last week I started hearing a clicking noise so I decided to take it to my mechanic. He took one look and listen to my car on the lift and told me it was my transmission. Even though I didn't buy any additional warranty with my car I decided to call Balise to see if it was covered. They were extremely helpful in a stressful situation and even informed me it was complete covered. This happened on a Tuesday and my appointment with Balise was not until Thrusday morning. I dropped my car off Tuesday night anyway, in hopes someone would cancel their appointment. The manager, Mike Sepe told me he would actually be able to take it in that night. Long story short my car had a brand new tranny installed and back to me on Wednesday night. What amazing customer service!

Typical used car scam practices to get you into their dealership. Truck advertised "Like New" in internet ad and described over phone to get me to drive 120 miles to see and ideally buy the truck with cash in hand. Arrived to see body damage on 3 of 4 quarters and corrosion on bumper. Obviously upset, I still pursued purchase, expecting some price reduction considering damage to vehicle. Scott, the so-called sales mgr. was rude and belligerent with a "take it or leave it" attitude on full price. Too many dealerships out there to deal with scam artists like these guys, go elsewhere!

Car buying can be an anxious experience when you consider the amount of money you'll have to shell out, plus the "real worth" of the vehicle you want. Reality is that dealerships are there to make money so there's a fine line between their staying in the black and you not losing your shirt in negotiating. However, my wife and I were pleasantly surprised in our dealings at Balise Nissan when we met our salesman,Richard Huchel. Rich met us after we'd browsed the lot for a little while and with no pressure mentioned that if we either had questions or would like to see more of anything he'd be there to help. By this time I had found the truck I liked and asked for a test ride. After the ride we talked price but again no pressure. Come on back after you've thought about it and we can fine tune the numbers , he said. Just that "let me know if I can help" attitude without "let's make a deal now " pressure put us at ease. I wanted to sleep on it and maybe shop around before I made a decision. We visited another dealership the following day and though they had nothing on the lot that interested us we were assured by the sales manager that they could get us anything I wanted at what ever price or better than the "other dealership" had offered and please don't leave without the promise of giving them a chance to beat the price......! Here it comes, the pressure. After weighing the advantage of a friendly local dealer to one on the other side of Providence, the possible difference of a few dollars a month more didn't seem worth the effort of re-haggling a price. Upon returning to Balise, the Sales Manager, Scott Sniffin, introduced himself and assured us that he would find any Nissan incentives he could to help make our purchase easier if we indeed decided to buy. By now we decided that this was the best deal we were going to get and let's go with it, but with out any further prompting Scott threw in a couple of "goodies" that we hadn't anticipated thus making the sale even sweeter. Lastly I'd like to thank Brandon Potter, my Balise Internet Contact for all his help and connecting the dots when I had questions. Thanks Guys for making this an enjoyable experience..

I RECENTLY VISITED BALISE NISSAN OF WARWICK AND WAS TREATED WITH EXCEPTIONAL SERVICE AND COURTESY. NOT ONLY DID BRANDON POTTER AND HELENO MIRANDA WORK AS HARD AS THEY COULD TO MEET ALL OF MY NEEDS, I ALSO FELT THEY WENT ABOVE AND BEYOND MY EXPECTATIONS. FROM THE MOMENT I ENTERED THE DEALERSHIP TO THE VERY END WITH DESIREE MEROLA IN THE FINANCE DEPT., I FELT THEIR CUSTOMER SERVICE AND MY SATISFACTION WAS THEIR TOP PRIORITY. I IMMEDIATELY FELT THE PRIDE THEY SHARED WITH THE BALISE DEALERSHIP. THE FOLLOWING DAYS, AFTER I LEASED MY NEW NISSAN ALTIMA, I RECEIVED NOT ONLY ONE CALL BUT TWO CALLS TO MAKE SURE I WAS HAPPY AND SATISFIED WITH MY PURCHASE. THEY ALSO REASSURED ME THAT I COULD ALWAYS FEEL WELCOME TO STOP BY WITH ANY QUESTIONS OR CONCERNS AT ANY TIME. I AM SO HAPPY I CHOSE BALISE NISSAN OF WARWICK!! THANK YOU BRANDON, HELENO, & DESIREE FOR MAKING MY PURCHASE A GREAT ONE!! I LOVE MY NEW ALTIMA! JEAN MICHAEL

The service I recieved at Balise was excellent! Scott and Abdul went above and beyond to make sure I had the perfect car. I would recommend anybody to buy from Balise!

I went in on Thursday to see what I could find in my price range for a new lease, my current lease was up at the end of the month. Everyone at the dealership was extremely friendly. Mike explained everything to me in terms I could understand and put absolutely no pressure on me to enter into a deal that did not meet my budget. Joe also helped with explaining to me the pros and cons of the Sentra vs. the Altima. Overall I had a very good experience, I got a car I love at a price I can live with.