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Lou Bachrodt Auto Mall

4.8
(3,112 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award View 8 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Inventory

  • No photo available
    BMW Certified
    2021 BMW M340
    44,403 mi.
    $39,998
  • No photo available
    BMW Certified
    2021 BMW X3
    14,501 mi.
    $37,998

Reviews

4.8
(3,112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Prosper was very attentive throughout my transaction with

Prosper was very attentive throughout my transaction with him. He kept me up to date through the whole process

5.0

Prosper was very attentive throughout my transaction with

Prosper was very attentive throughout my transaction with him. He kept me up to date through the whole process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

I came to Lou Bachrodt 4 times and was positive to

I came to Lou Bachrodt 4 times and was positive to purchase a car. Each time, I had a blast. I was greeted by a frendly person and was entertained by Sam while waiting for final paper work. I love my new Chevrolet Trax. Adam, Ali, Fil and Mike S. did an awesome job ensuring my car purchase was memorable, I'd come here again and recommend others as well. All I can in the words of Adam is, "Thank you, Thank you!"

5.0

I came to Lou Bachrodt 4 times and was positive to

I came to Lou Bachrodt 4 times and was positive to purchase a car. Each time, I had a blast. I was greeted by a frendly person and was entertained by Sam while waiting for final paper work. I love my new Chevrolet Trax. Adam, Ali, Fil and Mike S. did an awesome job ensuring my car purchase was memorable, I'd come here again and recommend others as well. All I can in the words of Adam is, "Thank you, Thank you!"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Ask for Sam!

Ask for Sam! He is the best in sales, very knowledgeable, attentive and respectful. Helped me and my wife find a good used car Would recommend, Thanks again!

5.0

Ask for Sam!

Ask for Sam! He is the best in sales, very knowledgeable, attentive and respectful. Helped me and my wife find a good used car Would recommend, Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Tyson, Nathaniel are hands down the best ever!

Tyson, Nathaniel are hands down the best ever!!! Made my experience smooth and painless!!! If you want to buy a car in a stress free environment with knowledgeable staff members give these guys a try!!!!!

5.0

Tyson, Nathaniel are hands down the best ever!

Tyson, Nathaniel are hands down the best ever!!! Made my experience smooth and painless!!! If you want to buy a car in a stress free environment with knowledgeable staff members give these guys a try!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Ms. Necole Littlejohn

Great job!! It was an easy process! I?ll be back for a truck soon

5.0

Ms. Necole Littlejohn

Great job!! It was an easy process! I?ll be back for a truck soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

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5.0

Everyone’s customer service was amazing!

Everyone’s customer service was amazing! Nate was my salesman and he was absolutely fantastic and knowledgeable

5.0

Everyone’s customer service was amazing!

Everyone’s customer service was amazing! Nate was my salesman and he was absolutely fantastic and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

100000 service

Car was brought in for 100000 mile service, the service was carried out as expected, everything was covered and a couple of issues found which will be dealt with in the near future. Car has been serviced here for several years, always gone well.

5.0

100000 service

Car was brought in for 100000 mile service, the service was carried out as expected, everything was covered and a couple of issues found which will be dealt with in the near future. Car has been serviced here for several years, always gone well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dennis, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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5.0

Jeff was extremely helpful in my experience.

Jeff was extremely helpful in my experience. Quick, easy and helpful! Left with the vehicle same day.

5.0

Jeff was extremely helpful in my experience.

Jeff was extremely helpful in my experience. Quick, easy and helpful! Left with the vehicle same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

They helped me get a car when I had been worried I

They helped me get a car when I had been worried I wouldn’t get one. Best experience I have had with any dealership

5.0

They helped me get a car when I had been worried I

They helped me get a car when I had been worried I wouldn’t get one. Best experience I have had with any dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

After shopping around for months, I finally found what I

After shopping around for months, I finally found what I was looking for at Lou Bachrodt. Nate was great to work with, didn't make us feel pressured, very knowledgeable as he explained various differences. The dealing and paperwork process was quick and pain free. We would make the six hour round trip again.

5.0

After shopping around for months, I finally found what I

After shopping around for months, I finally found what I was looking for at Lou Bachrodt. Nate was great to work with, didn't make us feel pressured, very knowledgeable as he explained various differences. The dealing and paperwork process was quick and pain free. We would make the six hour round trip again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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