Lou Bachrodt Auto Mall

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4.8
(2,993 reviews)
Visit Lou Bachrodt Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday Closed 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–7:00pm
Wednesday 7:00am–6:00pm 9:00am–7:00pm
Thursday 7:00am–6:00pm 9:00am–7:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 8:00am–2:00pm 9:00am–6:00pm
Sunday Closed Closed
New (815) 580-3174 (815) 580-3174
Used (815) 580-3156 (815) 580-3156
Service (815) 580-3157 (815) 580-3157

Inventory

See all 339 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2011.
We're a family owned business and it shows! You have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. We look forward to demonstrating our commitment to excellence every time a customer walks in the door!
Everything We Do is Driven By You

Service center

Phone number (815) 580-3157

Service hours

Monday
Closed
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

View all 26 employees View less employees

Reviews

4.8
(2,993 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Bachrodt Auto Mall from DealerRater.

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5.0

Barb & FIL were sooo awesome and they helped me so much

Barb & FIL were sooo awesome and they helped me so much to get a car & explained everything!!!!

Dealer response

Love to hear the team was there for you Nancy! Thank you for taking the time to share your 5 star experience with Barb and Fil. Enjoy your new car! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

1.0

I was extremely disappointed in lou bachrodt car services

I was extremely disappointed in lou bachrodt car services had they kept me updated about keeping my car I would have rented a car. My grandson is in the hospital. And it wasn't until after 5pm that I was informed.That they would have to keep my car another day. I am a faithful customer, I brought my car them. I will be considering my taking my business elsewhere.

5.0

This was my first time ever buying a car.

This was my first time ever buying a car. JD took the time to explain the whole process from start to finish. I could not have asked for A better experience.

Dealer response

Love to hear when the team gets it right Mj! Thank you for taking the time to share your experience with JD and the team. Enjoy your new wheels! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

5.0

Satisfied customer.

Great customer service with Jennifer Morelock and the whole sales team. Was very pleased on my trade in value. Went above and beyond with the incentives to get the sale. Will definitely be a return customer.

Dealer response

Exceptional customer service is always a top priority Cory! That means making your buying experience fun and hassle-free. No pressure. No gimmicks. Just help to find the vehicle that's just right for you. Wonderful to hear Jenny continues to deliver just that! Thank you for taking the time to share your 5 star experience with the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

5.0

Prosper did a fantastic job helping me find the right SUV

Prosper did a fantastic job helping me find the right SUV for my driving needs.

5.0

Kathy Owen

The work was done well in a timely fashion. The staff was great.

4.0

Title

Our sales rep was very good at explaining things, following up and making things super smooth.

Dealer response

Great news Carlos! Thank you for taking the time to share your experience with the team. Enjoy your new ride! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

5.0

Jacob is great

Just purchased a vehicle through Jacob Pickett and he made the process very smooth! Typically buying a car is so stressful but with Jacob it was not !10/10 recommend Jacob as your next car salesman

Dealer response

That is wonderful to hear Nick! We believe your buying experience should be fun and hassle-free. No pressure. No gimmicks. Just help to find the vehicle that's just right for you. Wonderful to hear Jacob delivers just that! Thank you for taking the time to share your 5 star experience with the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

5.0

Easy hassle free car buying experience.

Easy hassle free car buying experience. They worked to get what I needed at the price I was looking for!

5.0

Very nice experience getting me into my first dealership

Very nice experience getting me into my first dealership bought car. Will gladly be back for future purchases!

Dealer response

That is wonderful to hear Danielle. A new car is a big deal and it should be fun and stress-free! Glad to hear your buying experience was just that. Thank you for taking the time to share your 5 star experience with the team. Enjoy that new VW! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

See all 2,993 reviews