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Dealers  /   Rockford, IL  /  Lou Bachrodt Auto Mall

Lou Bachrodt Auto Mall

4.8 out of 5 4.8
2450 reviews
7070 Cherryvale North Blvd Rockford, IL 61112
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Lou Bachrodt Auto Mall Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed
Dealer website
Dealer website
New (815) 580-3174
Used (815) 580-3156
Service (815) 580-3157

Inventory

NEW
$27,490 MSRP $37,490
2020 Buick Envision Essence
  • Exterior Color: Espresso
  • Interior Color: Ebony
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$17,173 MSRP $22,790
2020 Chevrolet Trax LS
  • Exterior Color: Stone Gray Metallic
  • Interior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$24,180 MSRP $35,190
2020 Buick Envision Preferred
  • Exterior Color: Dark Moon Blue Metallic
  • Interior Color: Light Neutral
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$29,235 MSRP $36,940
2020 Buick Envision Preferred
  • Exterior Color: Satin Steel Metallic
  • Interior Color: Light Neutral
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD
NEW
$16,033 MSRP $22,790
2020 Chevrolet Trax LS
  • Exterior Color: Satin Steel Metallic
  • Interior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$16,033 MSRP $22,790
2020 Chevrolet Trax LS
  • Exterior Color: Black Metallic
  • Interior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD

Our Employees

5.0 out of 5
(5.0) 208 reviews

Sam Ferrille

Sales & Leasing Consultant
4.9 out of 5
(4.9) 163 reviews

Fil Sotomayor

Finance Manager
4.9 out of 5
(4.9) 99 reviews

Michael Hall

Sales Consultant
5.0 out of 5
(5.0) 48 reviews

Jennifer Morelock

Sales Consultant
5.0 out of 5
(5.0) 51 reviews

Lionel Vil

Sales Consultant
5.0 out of 5
(5.0) 47 reviews

Courtney Karau

Service Advisor
5.0 out of 5
(5.0) 21 reviews

Patrick Bachrodt

General Sales Manager
4.6 out of 5
(4.6) 26 reviews

Nick Steder

Service Advisor
5.0 out of 5
(5.0) 22 reviews

Brian Timm

Service Advisor
5.0 out of 5
(5.0) 19 reviews

Shain Bono

Sales Manager

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since March 2011

Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Here at Lou Bachrodt AutoMall we believe our customers are the most important part of our business. We believe we should treat them the way we want to be treated.

...



Therefore, we will endeavor 100% of the time to satisfy our customers needs. We will maintain the highest levels of integrity and professionalism in every area of our business, that is our customers right to expect and our privilege to provide. Thank you for considering Lou Bachrodt AutoMall for your next vehicle purchase.

"Everything We Do is Driven By You"

Photos & Videos

12
Photos |
Video

Service

Wheel Balance

$39.95 and up*

Tire Rotation

$19.95

Oil, Filter Change

$34.95 and up*

Wheel Alignment (RWD)

$129.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
2450 lifetime reviews. Includes reviews of Lou Bachrodt Auto Mall from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews buy joe great answer recommend mike help buy purchase return recommend sam great purchase great explain step process time purchase nick help honest upfront entire process
All Reviews buy joe great answer recommend mike help buy purchase return recommend sam great purchase great explain
All Reviews buy joe great answer recommend mike help buy purchase return recommend sam great purchase great explain step process time purchase nick help honest upfront entire process
  • 5.0 out of 5
    Al Luna was very helpful and knowledgeable about all of...
    by Daniel on DealerRater.com
    November 26, 2020

    Al Luna was very helpful and knowledgeable about all of the vehicles I looked at. I was very happy with the services they provided at Lou Bachrodt Auto... Mall.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Al Luna

    Sales and Lease Professional

    (4.9) 100 reviews
  • 5.0 out of 5
    In these trying times right now I believe Sam and Lou...
    by My Chevy on DealerRater.com
    November 23, 2020

    In these trying times right now I believe Sam and Lou Bachrodt were very conscientious and did everything possible to make me feel safe. Sam was very caring... and knowledgeable about the truck I was looking at. Sam asked the finance department to show me several options to fit my budget for myself and my family. I appreciate everything SAM did for me. He told me to call or come back anytime for anything that I needed. I really appreciate Sam. I left with a new truck

    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Sam Ferrille

    Sales & Leasing Consultant

    (5.0) 208 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Great Experience and Fair Pricing
    by Jonathan from Rockford, IL
    September 23, 2017

    Joe Luy was my salesman. He was courteous, friendly, and very helpful. I would definitely recommend Lou Bachrodt to my friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Jonathan. We are very happy to hear that Joe was courteous, friendly, and very helpful during your recent ...visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, The Lou Bachrodt Chevrolet Buick GMC Team

  • 5.0 out of 5
    All the staff were very knowledgeable and friendly. They...
    by ddiam13946 on DealerRater.com
    November 23, 2020

    All the staff were very knowledgeable and friendly. They were also very respectful of my time and didn't try to push me into purchasing a car I didn't... quite like.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Lionel Vil

    Sales Consultant

    (5.0) 51 reviews
  • 5.0 out of 5
    Nice, clean dealership! Sam was awesome,even though he...
    by Paul on DealerRater.com
    November 22, 2020

    Nice, clean dealership! Sam was awesome,even though he had 2 other customers going, he still helped me out! I was able drive it home that nite! Thanks... again Sam!

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    5.0 out of 5
    Friendliness
    4.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Sam Ferrille

    Sales & Leasing Consultant

    (5.0) 208 reviews
  • 5.0 out of 5
    Michael hall is an outstanding Gentleman he greeted me at...
    by chayrenee on DealerRater.com
    November 21, 2020

    Michael hall is an outstanding Gentleman he greeted me at the doors... Politely opened them for me walked me through the process and was sweet.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    Thank you for your great review! We're glad to have Michael on our team and that we could provide you with a positive experience. If you ever need any...thing in the future, please don't hesitate to let us know. Take care, The Lou Bachrodt Chevrolet Buick GMC Team

    Worked with:
    Michael Hall

    Sales Consultant

    (4.9) 99 reviews
  • 5.0 out of 5
    Great experience. Test drove two vehicles and selected...
    by Trc856 on DealerRater.com
    November 21, 2020

    Great experience. Test drove two vehicles and selected one that we are very happy with. Service was great and everyone I talked with were very friendly... and helpful.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.Sincerely, Silvia Mickle , Guest... Relations Director , Lexus of Winter Park

    Worked with:
    Fil Sotomayor

    Finance Manager

    (4.9) 163 reviews
    Jennifer Morelock

    Sales Consultant

    (5.0) 48 reviews
  • 5.0 out of 5
    I was brought in under a reference from my father-in-law...
    by Noe_n on DealerRater.com
    November 20, 2020

    I was brought in under a reference from my father-in-law but did not expect the experience that I had. The gentleman that assisted me, Sam, was more than... helpful and actually went out of his way to make sure I left the lot satisfied. Honestly, one of the best customer service encounters I've had in a while. And also the manager was very helpful and supportive. Would I recommend anyone to this dealership and to my buddy Sam, without doubt!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don¿¿¿t hesit...ate to contact or visit us if you need anything else.All the best, The Lou Bachrodt Chevrolet Buick GMC Team

    Worked with:
    Sam Ferrille

    Sales & Leasing Consultant

    (5.0) 208 reviews
  • 5.0 out of 5
    Joe did a tremendus job in getting my 2020 Vette! During...
    by mustangs96 on DealerRater.com
    November 19, 2020

    Joe did a tremendus job in getting my 2020 Vette! During a very tough year. He stayed on top of my order and kept me updated.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    Thank you for leaving us this review We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more w...e can do for you, please feel free to come back and see us anytime! Take care.Sincerely,The Lou Bachrodt Chevrolet Buick GMC Team

    Worked with:
    Joe Luy

    Commercial Sales Manager

    (4.9) 47 reviews
  • 5.0 out of 5
    From the moment I came in till the moment I left, I was...
    by dkcamps on DealerRater.com
    November 17, 2020

    From the moment I came in till the moment I left, I was helped and assisted all the way. Adam in sales was very pleasant to deal with, Fil in finance explained... all of my options, and got me 3 more oil changes Ty Bachrodts.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your ...concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us.Sincerely,The Lou Bachrodt Chevrolet Buick GMC Team

    Worked with:
    Fil Sotomayor

    Finance Manager

    (4.9) 163 reviews
    Adam Dokken

    Sales

    (4.5) 9 reviews
View More Reviews