Lou Bachrodt Auto Mall

4.8
(2,668 reviews)
Visit Lou Bachrodt Auto Mall
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (815) 580-3174 (815) 580-3174
Used (815) 580-3156 (815) 580-3156
Service (815) 580-3157 (815) 580-3157

Inventory

See all 239 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2011.
We're a family owned business and it shows! You have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. We look forward to demonstrating our commitment to excellence every time a customer walks in the door!
Everything We Do is Driven By You

Service center

Phone number (815) 580-3157

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

View all 22 employees View less employees

Reviews

4.8
(2,668 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Great service and inviting atmosphere… I even got to play...

Great service and inviting atmosphere… I even got to play Bachrodt buckets for a chance to win free services and up to $700 off my new vehicle

5.0

I had a great shopping experience. Mr. Ladd was very...

I had a great shopping experience. Mr. Ladd was very knowledgeable and extremely helpful. I highly recommend using him as your salesman and coming to the dealership.

5.0

Jennifer was very friendly and great to work with....

Jennifer was very friendly and great to work with. Answered any questions that I had about the vehicle. Would recommend her to anyone I know looking for a vehicle.

4.2

Lou Bachrodt was good about getting me in a new car with...

Lou Bachrodt was good about getting me in a new car with minimum hassle. The only inconvenience was not being helped promptly when I showed up for an appointment for appraisal that the dealership coordinated with me.

5.0

This has been a very good experience today buying a new...

This has been a very good experience today buying a new truck. I was mislead by another dealership and I walked out. The people here have been very honest and straight forward to me. I would recommend people to this facility for anyone looking for honesty in buying a new vehicle.

5.0

Process was very straight forward and easy. Customer...

Process was very straight forward and easy. Customer service was awesome. And Michael was extremely helpful. Fastest i have ever purchased a car. Will definitely recommend

5.0

Very plesant experince working with Adam, nice young man,...

Very plesant experince working with Adam, nice young man, asnwered all my questions and will be working with him in future for my buick Needs

5.0

I bought my Equinox from Adam last year and love it, very...

I bought my Equinox from Adam last year and love it, very easy to work with. Answers all my questions and helped me get set up with the bank.

Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

5.0

Adam was great to work with, very efficient with his time...

Adam was great to work with, very efficient with his time and had a great experience overall . I would highly recommend him to other friends in the future!

Dealer response

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

5.0

Mike is awesome. I came in wanting to talk about business...

Mike is awesome. I came in wanting to talk about business and negotiate that’s exactly what we did. It took less than 20 minute to come to an agreement. Super nice and courteous, polite & a 100% gentleman.. I had zero negotiation issues with management team. Thank you fellas. I’ll be back in the future

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

Read all 2,669 reviews