[{"id":215732,"personPtyId":41491104,"firstName":"Sam","lastName":"Ferrille","titleText":"Sales & Leasing Consultant","shortBioText":"I was in the building supply and contracting business for 28 years. So I have a lot of experience in customer relations and service. I have carried that same experience with me into the Auto sales industry as well. With selling vehicles for 10 years that's a total of 38 years. I believe we will find the right vehicle for you at the best deal.","emailTxt":"sam.ferrille@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":102,"imageUrl":"https://cdn-user.dealerrater.com/images/3c85a4452a9e.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1235865600","industryStartDtUtc":"1235865600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":211967,"personPtyId":41491093,"firstName":"Al","lastName":"Luna","titleText":"Sales and Lease Professional","shortBioText":"Father of two boys and a girl, with customer service always on mind,expert on General Motors product, my favor car: Camaro, I actually have one, black in black, beatiful.","emailTxt":"Al.Luna@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/01c5b3e7854d.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1359676800","industryStartDtUtc":"1359676800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":211976,"personPtyId":41490308,"firstName":"Filiberto","lastName":"Sotomayor","titleText":"Sales Consultant","emailTxt":"Filiberto.Sotomayor@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/6663935e262a.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526553,"personPtyId":44443619,"firstName":"Logan","lastName":"Shaw","titleText":"Sales Consultant","shortBioText":"","emailTxt":"logan.shaw@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/be5b4be08a61.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":531590,"personPtyId":45868933,"firstName":"Dan","lastName":"Anderson","titleText":"Sales Manager","shortBioText":"I love this business! There is never a better feeling than helping a customer get into a car regardless of there situation and improving life for them. Helping people is my passion!","emailTxt":"Dan.anderson@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1120176000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":541327,"personPtyId":48659023,"firstName":"Jennifer","lastName":"Morelock","titleText":"Sales Consultant","shortBioText":"New to the industry, but excited to help people. I loved cars since I was a little girl, now I get to help people buy them all day, it is a great place to be.","emailTxt":"jennifer.morelock@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/b353bf8a19c8.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1533081600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517143,"personPtyId":41993860,"firstName":"Lionel","lastName":"Vil","titleText":"Sales Consultant","emailTxt":"lionel.vil@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/1f336efcdf27.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":211983,"personPtyId":41430922,"firstName":"Joe","lastName":"Luy","titleText":"Commercial Sales Manager","emailTxt":"Joe.Luy@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/8e4e032b15f1.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":222670,"firstName":"Courtney","lastName":"Karau","titleText":"Service Advisor","emailTxt":"courtney.karau@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/75d44c33de37.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":517134,"personPtyId":42052712,"firstName":"John","lastName":"Schopf","titleText":"Sales 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Advisor","emailTxt":"nick.steder@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/a3bf708335c0.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":222694,"firstName":"Brian","lastName":"Timm","titleText":"Service Advisor","emailTxt":"brian.timm@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/c60b9ed09e3a.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":211398,"personPtyId":41895619,"firstName":"Patrick","lastName":"Bachrodt","titleText":"General Sales 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Manager","shortBioText":"","emailTxt":"John.shaw@bachrodt.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"552096000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":558912,"personPtyId":53758464,"firstName":"Augie","lastName":"Rizzo","titleText":"Sales Consultant","shortBioText":"Over the years I have purchased many cars, and now that I have the opportunity to sell them the whole process is much easier. I hope to help my customers have a great experience.","emailTxt":"augie.rizzo@bachrodt.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1541030400","industryStartDtUtc":"1541030400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":536502,"personPtyId":47338058,"firstName":"Brian","lastName":"Casey","titleText":"Sales Associate","shortBioText":"I enjoy all things automotive. In my spare time, I like working on and rebuilding cars. Now as a professional, I also get to help people get new cars !","emailTxt":"brian.casey@bachrodt.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/f22f4e5c1b54.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1530403200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":211956,"personPtyId":42342849,"firstName":"Pat","lastName":"Morrison","titleText":"Compliance Officer","emailTxt":"Pat.Morrison@bachrodt.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/users/gschaffner/076f4a12-145d-4c77-a817-ece7b1becca9.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"723168000","industryStartDtUtc":"297043200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":222654,"firstName":"Jennifer","lastName":"Adams","titleText":"Service Advisor","emailTxt":"jennifer.adams@bachrodt.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/a072579de67f.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":222660,"firstName":"Steve","lastName":"Dreesen","titleText":"Service Advisor","emailTxt":"steven.dreesen@bachrodt.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/eb157d362260.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":211400,"firstName":"Robert","lastName":"Augustyn","titleText":"Service Manager","emailTxt":"bob.augustyn@bachrodt.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/78f1f79eeb8e.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":546102,"personPtyId":50087430,"firstName":"Trevor","lastName":"Smiley","titleText":"Sales Consultant","shortBioText":"I have spent my life helping people, and I look forward to this new career helping customers get the best vehicle for their family.","emailTxt":"trevor.smiley@bachrodt.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/829ba1d9ae7a.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1535760000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":281554,"firstName":"Kelly","lastName":"Hammonds","titleText":"Greeter","emailTxt":"kelly.hammonds@bachrodt.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/1aa153ad32b9.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":514797,"personPtyId":41406298,"firstName":"Roland","lastName":"De La Rosa","titleText":"GM","emailTxt":"Roland.delarosa@bachrodt.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/08072e14175e.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":555359,"personPtyId":52590203,"firstName":"Anthony","lastName":"Myers","titleText":"Sales Consultant","shortBioText":"I totally enjoy cars. 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Lou Bachrodt Automall

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Lou Bachrodt Automall Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2011

Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Here at Lou Bachrodt AutoMall we believe our customers are the most important part of our business. We believe we should treat them the way we want to be treated.

...



Therefore, we will endeavor 100% of the time to satisfy our customers needs. We will maintain the highest levels of integrity and professionalism in every area of our business, that is our customers right to expect and our privilege to provide. Thank you for considering Lou Bachrodt AutoMall for your next vehicle purchase.

"Everything We Do is Driven By You"

Service

Wheel Balance

$39.95 and up*

Tire Rotation

$19.95

Oil, Filter Change

$34.95 and up*

Wheel Alignment (RWD)

$129.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1868 lifetime reviews. Includes reviews of Lou Bachrodt Automall from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 9, 2018

    I had a great experience with Lou bachrodt I came in I was helped by Fil who was friendly and knowledgeable and had me in and out with my car in no time!... I would highly recommend to family and friends. Thank you Fil for being and awesome person and salesman and putting in the time to answer all questions and make sure I left happy!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Filiberto Sotomayor

    Sales Consultant

    (5.0) 65 reviews

  • 5.0 out of 5
    December 7, 2018

    Experience was great and sales person Logan was so helpful and went way above what he had to do to meet my needs in getting a new vehicle . Incentives... were excellent . Would go to Lou Bachrodt again if I wanted to trade or buy again

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Logan Shaw

    Sales Consultant

    (5.0) 12 reviews

  • September 23, 2017

    Joe Luy was my salesman. He was courteous, friendly, and very helpful. I would definitely recommend Lou Bachrodt to my friends.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Jonathan. We are very happy to hear that Joe was courteous, friendly, and very helpful during your recent ...visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, The Lou Bachrodt Chevrolet Buick GMC Team

  • 5.0 out of 5
    December 6, 2018

    I was very happy with the individuals that helped me achieve my new car and to go the extra mile to make this a very good experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Casey

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    December 5, 2018

    Lionel and Mindy were easy to work with, helped me beat all obstacles and made purchasing a new car (which was very needed) extremely easy. I???m pleased... with my experience and purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every ...car buying experience should be. We are sincerely grateful for your loyalty!Sincerely,Lou Bachrodt Chevrolet Buick GMC


    Worked with:
    Lionel Vil

    Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    December 3, 2018

    We have bought our last 2 cars from this dealership. Great people to deal with. we had a GMC Acadia loved it but we bought a Chevy Travers

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your loyalty to our dealership and for taking the time to write this review. ¿¿¿Our team's sales excellence is always consistent, and we...'re glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer and are glad this was the case for you. Should there be anything else you need, please let us know! Best,The Lou Bachrodt Chevrolet Buick GMC Team


    Worked with:
    Sam Ferrille

    Sales & Leasing Consultant

    (5.0) 102 reviews

  • 5.0 out of 5
    November 30, 2018

    We called Fil & he went above n beyond on helping us with all our questions & was so accommodating. He made our purchase a very pleasurable experience.... We will highly recommend Fil to other friends n family members looking to buy a vehicle. Sincerely Teresa Lasco

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Teresa, we appreciate you taking the time to not only leave this review but also for your business! I'm happy that Fil made sure that you were taken c...are of and helped you find your perfect vehicle! Should there be anything else you need, please let us know and it would be our pleasure to assist you!Best,The Lou Bachrodt Chevrolet Buick GMC Team


    Worked with:
    Filiberto Sotomayor

    Sales Consultant

    (5.0) 65 reviews

  • 5.0 out of 5
    November 29, 2018

    Great experience with buying my truck! Started working with Logan and finished deal with Sam! Very easy to deal with. Hope to have this a long time!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback, Dave and Maureen. We greatly appreciate the opportunity to work with you and earn your business. We will be sure ...to share your feedback with Logan and Sam. Please let us know if we can ever help you in the future.Best regards,Lou Bachrodt Chevrolet Buick GMC


    Worked with:
    Sam Ferrille

    Sales & Leasing Consultant

    (5.0) 102 reviews

    Logan Shaw

    Sales Consultant

    (5.0) 12 reviews

  • 5.0 out of 5
    November 27, 2018

    Jennifer was phenomenal and easy to work with. She answered all of my questions and made the experience enjoyable. Keith in finance was also great to work... with and explained everything thoroughly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving your wonderful review. We are thrilled to hear how well Jennifer and Keith treated you. Reviews like yours help keep us even mor...e motivated to do everything we can to make your shopping experience better.


    Worked with:
    Jennifer Morelock

    Sales Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    November 26, 2018

    It was a joy to deal with Sam and the rest of the staff. I will recommend this dealer to everyone I know looking for a vehicle. Then tell them to Beal... with Sam

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the ove...rall experience. We look forward to working with you again!Best regards,Lou Bachrodt Chevrolet Buick GMC Team


    Worked with:
    Sam Ferrille

    Sales & Leasing Consultant

    (5.0) 102 reviews

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Lou Bachrodt Automall

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