[{"id":215732,"personPtyId":41491104,"firstName":"Sam","lastName":"Ferrille","titleText":"Sales & Leasing Consultant","shortBioText":"I was in the building supply and contracting business for 28 years. So I have a lot of experience in customer relations and service. I have carried that same experience with me into the Auto sales industry as well. With selling vehicles for 10 years that's a total of 38 years. I believe we will find the right vehicle for you at the best deal.","emailTxt":"sam.ferrille@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":91,"imageUrl":"https://cdn-user.dealerrater.com/images/3c85a4452a9e.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1235865600","industryStartDtUtc":"1235865600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":211967,"personPtyId":41491093,"firstName":"Al","lastName":"Luna","titleText":"Sales and Lease Professional","shortBioText":"Father of two boys and a girl, with customer service always on mind,expert on General Motors product, my favor car: Camaro, I actually have one, black in black, beatiful.","emailTxt":"Al.Luna@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/01c5b3e7854d.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1359676800","industryStartDtUtc":"1359676800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":339394,"firstName":"Carl","lastName":"Bates","titleText":"Sales","emailTxt":"carl.bates@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/1e2709a60162.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1086048000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517143,"personPtyId":41993860,"firstName":"Lionel","lastName":"Vil","titleText":"Sales Consultant","emailTxt":"lionel.vil@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/1f336efcdf27.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":541327,"personPtyId":48659023,"firstName":"Jennifer","lastName":"Morelock","titleText":"Sales Consultant","shortBioText":"New to the industry, but excited to help people. I loved cars since I was a little girl, now I get to help people buy them all day, it is a great place to be.","emailTxt":"jennifer.morelock@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/b353bf8a19c8.jpg","drDealerId":22328,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1533081600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":211976,"personPtyId":41490308,"firstName":"Filiberto","lastName":"Sotomayor","titleText":"Sales Consultant","emailTxt":"Filiberto.Sotomayor@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/6663935e262a.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":222670,"firstName":"Courtney","lastName":"Karau","titleText":"Service Advisor","emailTxt":"courtney.karau@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/75d44c33de37.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":517134,"personPtyId":42052712,"firstName":"John","lastName":"Schopf","titleText":"Sales Consultant","emailTxt":"john.shopf@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/b3dbc39441ce.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":243384,"firstName":"Nick","lastName":"Steder","titleText":"Service Advisor","emailTxt":"nick.steder@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/a3bf708335c0.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":222671,"firstName":"Tabatha","lastName":"Lindstrom","titleText":"Service Advisor","emailTxt":"tabatha.lindstrom@bachrodt.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/ae30649d9e4c.jpg","drDealerId":22328,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":517098,"personPtyId":41934724,"firstName":"Alfred","lastName":"Gies","titleText":"Sales Consultant","shortBioText":"Hometown Long Grove Il. 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Lou Bachrodt Automall

Rectangle 48
Sales
Service Closed

Lou Bachrodt Automall Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2011

Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Here at Lou Bachrodt Auto Group we believe our customers are the most important part of our business. We believe we should treat them the way we want to be treated.

...



Therefore, we will endeavor 100% of the time to satisfy our customers needs. We will maintain the highest levels of integrity and professionalism in every area of our business, that is our customers right to expect and our privilege to provide. Thank you for considering Lou Bachrodt Auto Group for your next vehicle purchase.

"Everything We Do is Driven By You"

Service

Wheel Balance

$39.95 and up*

Tire Rotation

$19.95

Oil, Filter Change

$34.95 and up*

Wheel Alignment (RWD)

$129.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1819 lifetime reviews. Includes reviews of Lou Bachrodt Automall from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 20, 2018

    It was a great experience Sam was very helpful and answered every questions we had and went up and beoned for us will come back in the future and send... friends and family to their to buy a vehicle

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Ferrille

    Sales & Leasing Consultant

    (5.0) 91 reviews

  • 5.0 out of 5
    October 17, 2018

    This was the 4th deal we close with Lou Bachrodt as a family and I can only say that I was satisfied in all of them to the fullest. Thank you to Dan, Ed... and Lionel for the great work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the service you received from us. We will share you...r comments with Dan, Ed and Lionel, and if there is anything more that we can do please come back and see us again. Take care! Best regards, Lou Bachrodt Chevrolet Buick GMC


    Worked with:
    Lionel Vil

    Sales Consultant

    (5.0) 7 reviews

  • September 23, 2017

    Joe Luy was my salesman. He was courteous, friendly, and very helpful. I would definitely recommend Lou Bachrodt to my friends.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Jonathan. We are very happy to hear that Joe was courteous, friendly, and very helpful during your recent ...visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, The Lou Bachrodt Chevrolet Buick GMC Team

  • 5.0 out of 5
    October 17, 2018

    Me and my husband went it kinda not expecting that we would be approved. We got a approval that same day and was able to get our payments to what we could... afford. Trevor helped us and wasnt pushy like most car lots that just try to get the sale and their done, he sat with us and helped every way possible.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    Thanks for your outstanding review! We¿¿¿re very happy to hear that Trevor was of such help to you. We strive to provide excellent customer service, a...nd we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Lou Bachrodt Chevrolet Buick GMC


    Worked with:
    Trevor Smiley

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 12, 2018

    Really did not intend on trading but GM rep offered me an amazing deal to trade. So I'm in a new 2019 Canyon. I have dealt with service previously and... highly recommended them.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    Thank you for this terrific feedback and congratulations on your new 2019 Canyon! Please feel free to reach out to us with any questions or future aut...o needs as we are always here to help. Best regards, Lou Bachrodt Chevrolet Buick GMC


    Worked with:
    Courtney Karau

    Service Advisor

    (5.0) 25 reviews

    John Schopf

    Sales Consultant

    (5.0) 17 reviews

    Tabatha Lindstrom

    Service Advisor

    (5.0) 13 reviews

  • 5.0 out of 5
    October 5, 2018

    Al Luna fue excelente conmigo me alludo a comprar mi primer carro lo recomiendo mucho a el y a Lou Bachrodt Auto Mall. Al Luna was excellent he helped... me to get my first new car I recommend him and Lou Bachrodt Auto Mall.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Al Luna

    Sales and Lease Professional

    (5.0) 48 reviews

  • 5.0 out of 5
    October 5, 2018

    Salesman was very professsional and courteous. Then all the other people involved were very knowlegable. Sam Ferille showed my wife and I the features... of the car and how they work. We are still learning.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Sam made sure your... concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best regards, Lou Bachrodt Chevrolet Buick GMC


    Worked with:
    Sam Ferrille

    Sales & Leasing Consultant

    (5.0) 91 reviews

    Trevor Smiley

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 4, 2018

    Sam was a go getter Very appreciative I bought a Chevy Cruze. Everything was very good Service also took good care of the oil changes very a good at getting... the car in really soon.No complaint of anything thetr

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! Best regards, Lou Bachrodt Chevrolet Buick GMC


    Worked with:
    Sam Ferrille

    Sales & Leasing Consultant

    (5.0) 91 reviews

    Nick Steder

    Service Advisor

    (5.0) 15 reviews

  • 5.0 out of 5
    October 3, 2018

    Excellent Customer Service! All questions were answered! Absolutely no pressure to buy! We selected what we like Ask for different options They took the... time to show us what is best For us! Thank you!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we¿¿¿re ecstatic to hear that you enjoyed your experience. W...e appreciate your business and look forward to seeing you again in the future. Have a great day! Best regards, Lou Bachrodt Chevrolet Buick GMC


    Worked with:
    Alfred Gies

    Sales Consultant

    (5.0) 8 reviews

    Dan Anderson

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    September 30, 2018

    I've purchased my second car from Lou Bachrodt yesterday and they never let me down with their amazing staff from sales to financing! Great job to all!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lou Bachrodt Auto Mall

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Lou Bachrodt Chevrolet Buick GMC


    Worked with:
    Sam Ferrille

    Sales & Leasing Consultant

    (5.0) 91 reviews

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