New 866-818-2137 Dealer Website
Used 866-708-7291 Email Dealer
Service 877-832-5644

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Reviews

Average Ratings

4.9
Average based on 793 reviews.
  • THEY MADE MY DAY.

    My experience with Al LUNA was horrible. He had 0 interest in helping me due to my limited options, he handed me keys to search out vehicles by m...

    Dealer Response

    Thank you for the review Marilyn! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire ex...


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    My experience with Al LUNA was horrible. He had 0 interest in helping me due to my limited options, he handed me keys to search out vehicles by myself and then left to go help another family right in front of me while I still had sets of keys in my hands. I went and approached another salesman at his desk inside, and my experience from that point on was WONDERFUL. JR HENRY is amazing!!! he got the deal done, and made my day wonderful. He can expect my family members to come to him in the near future. I had a wonderful time at the dealership once I was being helped by JR. I never expected anything besides used cars to be my option and I drove off the lot in a brand new 2016 Chevy Sonic with only 7 miles on it, no credit, and very little money down. To say it wasn't one of the happiest days of my life is an understatement

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the review Marilyn! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!


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  • Awesome Service!!

    I purchased my dream car recently and Brandon helped make it happen!!! From the beginning to the end he made my experience positive. He answered ...

    Dealer Response

    Thank you for the review Kyna! We are glad that your experience with us was 5 star worthy and we hope to be able to continue that for many years t...


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    I purchased my dream car recently and Brandon helped make it happen!!! From the beginning to the end he made my experience positive. He answered all of my questions, listened to all of my needs and concerns and helped me choose my perfect car. I didn't feel any pressure from him and everyone I encountered at the dealership was helpful, friendly and accommodating! I would definitely go back!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review Kyna! We are glad that your experience with us was 5 star worthy and we hope to be able to continue that for many years to come. If you have any automotive needs in the future it would be our pleasure to help. Thank you for your time and have a great day!


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  • used cars

    i was looking for used cars they had one I was interested in . sent them a message thru CARS.COM They contacted me by email as well, right away. ...

    Dealer Response

    Thank you for the review! We are glad to hear that your experience with us although short was a professional and nice one. If you have any automot...


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    i was looking for used cars they had one I was interested in . sent them a message thru CARS.COM They contacted me by email as well, right away. However we never got down to see them or vehicle. We found a car closer to our area. Very nice people as far as emailing.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! We are glad to hear that your experience with us although short was a professional and nice one. If you have any automotive needs in the future it would be our pleasure to assist you. Thank you for your time and have a wonderful day!


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  • Always treated like royalty!

    Would definitely recommend this dealership to everyone whose looking to buy a car or just for service A1 in my book!

    Dealer Response

    Thank you for the review Brian! We are glad to hear you had an amazing service experience and we hope to be able to provide you with many more for...


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    Would definitely recommend this dealership to everyone whose looking to buy a car or just for service A1 in my book!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Brian! We are glad to hear you had an amazing service experience and we hope to be able to provide you with many more for years to come. Thank you for your time and have a great day!


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  • Great Buying Experience!

    We needed a new car quickly, and J.R. was very helpful in finding us a vehicle with everything we wanted , and at an affordable price. Also, Tom...

    Dealer Response

    Thank you for the review Eileen! We are glad that we were able to get you a vehicle in the time needed at an affordable price. It was our pleasure...


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    We needed a new car quickly, and J.R. was very helpful in finding us a vehicle with everything we wanted , and at an affordable price. Also, Tom in finance was a pleasure to work with. We will definitely buy here again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review Eileen! We are glad that we were able to get you a vehicle in the time needed at an affordable price. It was our pleasure to work with you and we hope to be able to work with you again for any of your automotive needs. Thank you for your time and have a great day!


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  • Lov'n It!

    My experience at Lou Bachrodt Chevrolet was awesome! Lothan Henry 'JT' was a breath of fresh air and very pleasant to do business with. If I had t...

    Dealer Response

    Thank you for the review Elaine! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire exp...


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    My experience at Lou Bachrodt Chevrolet was awesome! Lothan Henry 'JT' was a breath of fresh air and very pleasant to do business with. If I had to do it ALL over again, I wouldn't change a thing. I got the customer service and vehicle that I like. I'm loving my 2016 Chocolate Buick Encore. Thanks, for the positive experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Elaine! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!


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  • Lov'n It!

    My experience at Lou Bachrodt Chevrolet was awesome! Lothan Henry 'JT' was a breath of fresh air and very pleasant to do business with. If I had t...

    Dealer Response

    Thank you for the review Elaine! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire exp...


    Show Full Review

    My experience at Lou Bachrodt Chevrolet was awesome! Lothan Henry 'JT' was a breath of fresh air and very pleasant to do business with. If I had to do it ALL over again, I wouldn't change a thing. I got the customer service and vehicle that I like. I'm loving my 2016 Chocolate Buick Encore. Thanks, for the positive experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Elaine! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!


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  • '16 Trax LS

    Joe Luy is wonderful! He knew want I wanted and needed and put me into a '16 Trax LS. He was very understanding and patient with me. I am most sat...

    Dealer Response

    Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience...


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    Joe Luy is wonderful! He knew want I wanted and needed and put me into a '16 Trax LS. He was very understanding and patient with me. I am most satisfied with Joe as he handled everything very professional yet was very compassionate to my needs. This is the third vehicle I have purchased from Lou Bachrodt and am very satisfied. This Trax is a good fit for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!


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  • Smooth first-car buying experience

    JR was very helpful in finding the car I needed. He made the whole car buying experience go through smoothly.

    Dealer Response

    Thank you for the review Lukas! We are glad to hear your experience with us was helpful and that the whole car buying experience was smooth. We ca...


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    JR was very helpful in finding the car I needed. He made the whole car buying experience go through smoothly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Lukas! We are glad to hear your experience with us was helpful and that the whole car buying experience was smooth. We care for our customers and hope to provide them with an amazing experience every time they come in. Thank you for your time and have a great day!


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  • Great Experience, Great Sales Guy

    Joe Luy, was easy to deal with handed us keys to a new truck and said to take it for a spin. By the time it was all said and done that truck is i...

    Dealer Response

    Thank you for the review Shawn! We are happy to hear that we provided you with an amazing 5 star experience that you won't find anywhere else. If ...


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    Joe Luy, was easy to deal with handed us keys to a new truck and said to take it for a spin. By the time it was all said and done that truck is in my garage.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Shawn! We are happy to hear that we provided you with an amazing 5 star experience that you won't find anywhere else. If you have any automotive needs in the future it would be our pleasure to be of service. Thank you for your time and have a great day!


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