Ray Catena INFINITI of Edison

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Reviews

Average Ratings

4.9
920 lifetime reviews. Includes reviews of Ray Catena INFINITI of Edison from DealerRater.com
  • Couldn't be happier!

    When I was looking to purchase a new Infiniti i came here expecting it be long process. To my surprise the whole buying experience was great! Ever...


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    When I was looking to purchase a new Infiniti i came here expecting it be long process. To my surprise the whole buying experience was great! Everyone from the receptionist to the sales staff was extremely helpful and friendly. When I came in for service the staff was honest and got me back in my car in no time. I would highly recommend anyone in the market for an Infiniti to come to Ray Catena in Edison!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Exceptional dealership and honest.
    May 21, 2017

    By far the best dealership - this is no exaggeration. I contacted them by phone in December 2016 inquiring about a specific vehicle and told them...


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    By far the best dealership - this is no exaggeration. I contacted them by phone in December 2016 inquiring about a specific vehicle and told them what my budget was and that I wanted to do a sign and drive. I simply wanted my monthly price up front with no nonsense. Within minutes, David Daroff returned my call and gave me a price within my budget without any strings attached and none of the BS you hear from many dealerships, i.e, "it depends on several factors," "come in and we'll discuss," "i can't answer that question," or just not getting a return call. He knew what I wanted to do, gave me a price, and that was it. I couldn't get the car at that time, but I just called again May 2017 and spoke with David again. Gave me the same price, no strings attached, and I went to the dealership and got the vehicle at the exact price he quoted me over the phone. He moved expeditiously, no BS - basically everything you want from a dealer and a dealership. The other employees were all friendly and the manager also helped facilitate the transaction. The vehicle was waiting for me when I got there was in an out within an hour and most of the holdup was simply because I had to call my insurance company while there to get the vehicle on my policy. That was it--guy was awesome and when my lease is up, he will be my first choice. Highly recommend this dealership and the vehicle is sweet.

    Does recommend this dealer

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  • Easy experience
    May 20, 2017

    We bought our Infiniti Q70 from Tom. He was knowledgeable about the car and personable and he made the process very easy for us. Hopefully, whenev...


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    We bought our Infiniti Q70 from Tom. He was knowledgeable about the car and personable and he made the process very easy for us. Hopefully, whenever we need to bring the car in for servicing it will go as flawlessly as the purchase of the car.

    Does recommend this dealer

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  • Mark H. & Chris S. were amazing!
    May 20, 2017

    My wife and I were nearing the end of our lease and worked with Chris Simmons in structuring a deal that was extremely accommodating. Chris was e...


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    My wife and I were nearing the end of our lease and worked with Chris Simmons in structuring a deal that was extremely accommodating. Chris was extremely user-friendly, and really took every ounce of stress out of the equation. He was simply fantastic. He explained everything carefully and really worked hard for us without any pressure. Mark Hernandez, the sales manager, made us feel extremely welcome and confident in our transaction. When I had a follow-up question, Mark emailed me back immediately. Even after the sale, Mark was willing to go the extra mile for us, which is rare and refreshing. I would absolutely recommend Chris Simmons and Mark Hernandez to anyone who wants to speak with a true professional and good person. Thanks for all your help Chris and Mark, looking forward to working with you again on our next car.

    Does recommend this dealer

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  • Great Dealership & Service!!!
    May 19, 2017

    My salesperson was Tom Accatatta. He was informative about the QX50 and easy to work with. He made the day of the purchase quick and pleasant. He ...


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    My salesperson was Tom Accatatta. He was informative about the QX50 and easy to work with. He made the day of the purchase quick and pleasant. He also showed us the operation of the car and was patient and knowledgeable. I have purchased other cars from Ray Catena in the past and the service department here is the best to be found. Would highly recommend Tom Accatatta and Ray Catena to friends and family!

    Does recommend this dealer

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  • Great Experience
    May 18, 2017

    Tom Accatatta was an ideal salesman to deal,with, he was professional and very knowledgeable about the Infiniti Q60. We felt very comfortable deal...

    Ray Catena INFINITI of Edison

    Thank you for the great feedback, Susan. It's a pleasure to hear that right from the moment you walked in our team went above and beyond to provid...


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    Tom Accatatta was an ideal salesman to deal,with, he was professional and very knowledgeable about the Infiniti Q60. We felt very comfortable dealing with him and will be recommending him to family and friends. Susan Lynn

    Does recommend this dealer
    Ray Catena INFINITI of Edison

    Thank you for the great feedback, Susan. It's a pleasure to hear that right from the moment you walked in our team went above and beyond to provide you with outstanding service. At our dealership, we understand the hassles that can come when purchasing a new car. Which is why we strive to ensure our customers never experience any pressure or stress so that they can enjoy their entire car buying process. If you have any questions, comments, or concerns please don't hesitate to contact us. We look forward to seeing you again in the future.


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  • Best dealership around
    May 17, 2017

    We needed an SUV and had heard good things about Ray Catena INFINITI of Edison. Jack Miller was our sales rep and he was very insightful and extr...

    Ray Catena INFINITI of Edison

    Thank you for the great review. It's a pleasure to hear that Jack provided you with outstanding service right from the moment you walked in. We're...


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    We needed an SUV and had heard good things about Ray Catena INFINITI of Edison. Jack Miller was our sales rep and he was very insightful and extremely helpful. We ended up leasing the same day because we were so pleased with how we were treated. I can't say enough good things about Jack, other than I'm looking forward to returning in the future.

    Does recommend this dealer
    Ray Catena INFINITI of Edison

    Thank you for the great review. It's a pleasure to hear that Jack provided you with outstanding service right from the moment you walked in. We're glad to know that you had a pleasant experience and could walk away with the perfect car. We look forward to seeing you again in the future.


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  • Great Customer Experience
    May 17, 2017

    We have been searching for a SUV with 3 rows of seating. After looking at the GMC Acadia, Honda Pilot, and a few others, we got in contact with R...

    Ray Catena INFINITI of Edison

    Thank you for the positive review. It's a pleasure to know that you had such a wonderful experience. At our dealership, we understand the hassles ...


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    We have been searching for a SUV with 3 rows of seating. After looking at the GMC Acadia, Honda Pilot, and a few others, we got in contact with Ray Catena of Edison. We worked with Jack Miller who was extremely helpful and knowledgable. Along with the manager Mark Hernandez, they were incredible fair and reasonable, so much so that we leased a QX60 on the spot. So far, we love the car, but equally as important, are very appreciative of the ease of the process and how efficient they were. We highly recommend working with Jack and Mark and this particular dealership.

    Does recommend this dealer
    Ray Catena INFINITI of Edison

    Thank you for the positive review. It's a pleasure to know that you had such a wonderful experience. At our dealership, we understand the hassles that can come when purchasing a new vehicle. Which is why we strive to ensure our customers never experience any pressure or stress so they can enjoy their entire car buying process. We hope you love driving around in your new INFINITI QX60. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.


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  • Painless Experience!
    May 16, 2017

    Ray Catena Infiniti of Edison is a great dealer! David Daroff has made my last 2 purchases absolutely PAINLESS! My husband and I had a great t...

    Ray Catena INFINITI of Edison

    Thank you for the positive feedback. It's a pleasure to hear that your most recent purchase with us was so pleasant and enjoyable. We appreciate y...


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    Ray Catena Infiniti of Edison is a great dealer! David Daroff has made my last 2 purchases absolutely PAINLESS! My husband and I had a great time with David! David has a great personality and actually made buying a car a FUN! I will definitely recommend Ray Catena Infiniti and David to all.

    Does recommend this dealer
    Ray Catena INFINITI of Edison

    Thank you for the positive feedback. It's a pleasure to hear that your most recent purchase with us was so pleasant and enjoyable. We appreciate your loyalty to our dealership and we're glad to know that with every visit David always goes above and beyond to provide you with excellent service. At our dealership, our customers' satisfaction is always our top priority. We look forward to seeing you again in the future when the time comes to add a new INFINITI into your life.


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  • A Car Dealer that Tops them all
    May 15, 2017

    I did not go into Infiniti planning on purchasing a car, simply doing my research. Tom Accatatta came over and answered all my questions. I was ...

    Ray Catena INFINITI of Edison

    Thank you for the positive feedback. It's a pleasure to hear that you had a pleasant experience. At our dealership, our customers' satisfaction is...


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    I did not go into Infiniti planning on purchasing a car, simply doing my research. Tom Accatatta came over and answered all my questions. I was looking at the QX60 and did not understand all the different packages and Tom simply said, "would you like to go for a test drive?" I hadn't even thought of that. I was upfront with him and told him I was working with a broker and had been quoted a good price. Well Tom went to work for me. Got me everything and more and I drove off the lot with my new QX60. The best part, there was no back and forth. No back office dealing with the financials. Tom did it all. There is not a doubt in my mind that I will recommend Ray Catena and Tom to all my friends.

    Does recommend this dealer
    Ray Catena INFINITI of Edison

    Thank you for the positive feedback. It's a pleasure to hear that you had a pleasant experience. At our dealership, our customers' satisfaction is always our top priority. We're glad to know that right from the moment you walked in Tom went above and beyond to provide you with amazing service. We hope you love driving around in your new INFINITI QX60. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.


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