Reviews

Average Ratings

3.9
64 lifetime reviews.
  • Excellent sales and service

    Have purchased several vehicles of different makes from this dealer. The sales and service experience is simply the best. The staff knows the pro...


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    Have purchased several vehicles of different makes from this dealer. The sales and service experience is simply the best. The staff knows the product, provides customer training on technology and set up and has the finest in overall service experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Would NEVER buy a car there

    Made an appointment a day ahead to see a luxury used car. Told them i had a 2 hour drive to get there. Sales guy confirmed the appointment in the ...


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    Made an appointment a day ahead to see a luxury used car. Told them i had a 2 hour drive to get there. Sales guy confirmed the appointment in the morning. When I arrived 2 hours later, they told me they just sold the car. No apologies were offered at all for me making a 4 hour round trip for nothing.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • poor with out of town purchase.

    Very poor service from the start to finish on an over the phone purchase. Use any other dealer but these guys if you can. Long lengthy and very fr...


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    Very poor service from the start to finish on an over the phone purchase. Use any other dealer but these guys if you can. Long lengthy and very frustrating experience. I think I may have bought the first car they ever sold out of state.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Insulting Salesmen

    I was negotiating offering a reasonable price on the vehicle. Like any negotiation goes, I expected them to either explain why they can't do that...

    Dealer Response

    Thank you for the review and your interest in our pre-owned inventory. We attract buyers from all over the country, and with those out-of-state pu...


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    I was negotiating offering a reasonable price on the vehicle. Like any negotiation goes, I expected them to either explain why they can't do that price or come down and meet me in the middle somewhere( I flat out told him take off $441 and the deal is done). Instead I was told I was not a serious buyer and insulted. On top of that they then said they wouldn't honor the original price of the auto quoted to me and that the price had raised by $500! I understand if your company can't accept the offer made, but to insult me then raise the price of the vehicle to me is disgusting. It's no wonder they are so far behind their sales goal for the month (Yes they have it in public view). Good luck selling 2 dozen cars by this Saturday with practices like this. If somebody higher up then the guy who insulted me reads this and wants to make a sale still, let me know. I'm only asking for $441 off so I can cover costs to ship it home.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for the review and your interest in our pre-owned inventory. We attract buyers from all over the country, and with those out-of-state purchases, there are hard costs associated with transporting the vehicle back to our buyer's home. These transportation costs are added atop the buyer's local taxes and fees. We sell cars with integrity and at a fair price by using an aggressive market-based pricing strategy. Unfortunately, because of this, not every offer we receive can be accepted. If you'd like to chat further, please call Executive Manager AJ Geffert at (843) 852-4000.


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  • great place and great people

    I just bought a new "new to me " Dodge Dart ralley turbo from Sean dyer and he made it very simple for me and helped me make the best choice for a...


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    I just bought a new "new to me " Dodge Dart ralley turbo from Sean dyer and he made it very simple for me and helped me make the best choice for a vehicle to last me a long Time was a great experience would recommend him highly and this dealership I recommend highly they will bend over backwards to help you get a new car

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience for an out of state buyer

    I contacted Sean Dyer at about used a car that Baker Motors had taken in on trade. I informed him that I lived in NJ and was interested but I need...


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    I contacted Sean Dyer at about used a car that Baker Motors had taken in on trade. I informed him that I lived in NJ and was interested but I need assurances that we could have everything in place before I committed to flying down to SC and driving 13 hrs back to NJ. Sean handled everything like a gentlemen and treated me as if I was spending 100k. He picked me up at the airport and had the car prepped in the way I all dealers should. Sean and the team at Baker actually appreciate your business. If you have the opportunity to deal with them jump on it. I obviously got a great deal for me to travel from NJ.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Unprofessional Salesmen

    Dealt with Sean Joyce and Richard Fordam at Baker's. I have purchased cars in several states and have not been treated so unprofessional as these...


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    Dealt with Sean Joyce and Richard Fordam at Baker's. I have purchased cars in several states and have not been treated so unprofessional as these salesmen did. First, Richard did not call me back after I made an offer and when I called him back he told me the car had a deposit on it and he also failed to inform me that the price had dropped. He would call me back if and when the sale went through. Of course he did not and after 6 days I called back and talked to Sean Joyce, explained the problem and again made an offer, again no call back. I guess they only want to sell the high end cars and not deal with us common people.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Baker Motor company

    I went to visit Baker Motor Company, I was very pleased with the sale rep he gave me some good advice, and he was very pleasant and friendly I do ...


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    I went to visit Baker Motor Company, I was very pleased with the sale rep he gave me some good advice, and he was very pleasant and friendly I do believe that he really had cared, cause sometime you would go to a dealership and it is like you buy what I tell you to buy, but with this sales rep he was not pushy at all.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Upset customer

    I purchased a CPO Infiniti. I did not want to purchase the extended warranty as the vehicle had only 19,000 miles. After being told by the finance...


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    I purchased a CPO Infiniti. I did not want to purchase the extended warranty as the vehicle had only 19,000 miles. After being told by the finance manager( Travis) that the hybrid vehicles don't carry a 60 month/ 60,000 mile warranty; I gave into the extended warranty. I later went home that night researched what he had told me and found it to be untrue. I went back that same week to cancel the warranty, which the finance manager and I did at the Benz dealer- he was kind. Almost four months later, I have been contacting them and have been getting no response. I have left multiple messages and text. I am very upset with the quality of service

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Exceptional Service

    The customer service and follow up has been exceptional at Baker Motor. The sales professionals have gone above and beyond to make sure I have be...


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    The customer service and follow up has been exceptional at Baker Motor. The sales professionals have gone above and beyond to make sure I have been satisfied. I highly recommend Baker Motor Mercedes. David helped me with sales and was very professional and top notch.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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