Ray Catena INFINITI of Bridgewater

Reviews

Average Ratings

4.9
201 lifetime reviews. Includes reviews of Ray Catena INFINITI of Bridgewater from DealerRater.com
  • Bridgewater Infiniti - No sharks in this tank!!

    I am truly amazed by the high level of customer service exhibited by Bridgewater Infiniti. I?ve own my G sedan since 2009 and visit the dealership...


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    I am truly amazed by the high level of customer service exhibited by Bridgewater Infiniti. I?ve own my G sedan since 2009 and visit the dealership at least once a month for car washes. Service dept is always reasonable and accommodating (loaners, etc.). The customer lounge rarely feels crowded. Wi-Fi, drinks, snacks? cozy and comfortable environment for getting work down. The sales associates are far from pushy ? they are professional and make a concerted effort to get to know their customers. Bridgewater Infiniti understands their target market (customer base) and knows that being a pushy/sleazy highway dealership will not build long lasting relationships with their market. Great job!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Tom was great
    September 19, 2017

    I've dealt with Tom Horan twice now and he has made the car buying process painless and extremely pleasant. I will be going to him for a long time...

    Ray Catena INFINITI of Bridgewater

    Thank you for your recommendation and five-star rating! We appreciate your loyalty and are glad to know that Tom has made both of these such a pos...


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    I've dealt with Tom Horan twice now and he has made the car buying process painless and extremely pleasant. I will be going to him for a long time, highly recommend.

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Thank you for your recommendation and five-star rating! We appreciate your loyalty and are glad to know that Tom has made both of these such a positive experience! Hope to see you again in the future!


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  • excellent experience
    August 6, 2017

    I have dealt with many dealerships and this one exceeds all others. No pushy salesman. Thomas Crilly is the best. Dealt with him only for the whol...

    Ray Catena INFINITI of Bridgewater

    Thank you for taking the time to share your positive feedback with us! We are glad to hear that Thomas was able to provide you with amazing servic...


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    I have dealt with many dealerships and this one exceeds all others. No pushy salesman. Thomas Crilly is the best. Dealt with him only for the whole transaction from test driving the car through the purchase. He was upfront with ALL of the costs and only went back and forth one time on the price. I got exactly what I wanted and love my new Inifinti. Once you drive one, you will never want to drive anything else. Love it! And I would also like to mention that the Dealership is extremely clean and I was so impressed with the bathrooms. Yes I said the bathrooms.

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Thank you for taking the time to share your positive feedback with us! We are glad to hear that Thomas was able to provide you with amazing service. We are very happy to hear that you are loving your new INFINITI and we look forward to seeing you again in the future!


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  • New QX60
    July 3, 2017

    Tom and Charles made the buying process of our new QX60 easy. Tom was a pleasure to deal with. He helped us to narrow down which car we needed.

    Ray Catena INFINITI of Bridgewater

    Thank you for sharing your positive review with us! We are so happy to hear that Tom and Charles were able to provide you with such great service....


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    Tom and Charles made the buying process of our new QX60 easy. Tom was a pleasure to deal with. He helped us to narrow down which car we needed.

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Thank you for sharing your positive review with us! We are so happy to hear that Tom and Charles were able to provide you with such great service. We hope you enjoy your new QX60!


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  • excellent sales and service team
    June 7, 2017

    My wife and I had the pleasure of meeting with Mr. John Devoid and Mr. Brian Lalor. I say pleasure because they both went out of their way to be i...

    Ray Catena INFINITI of Bridgewater

    Thank you for your positive review! We're glad to hear that John, Brian and Andres were able to assist you! We look forward to seeing you again in...


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    My wife and I had the pleasure of meeting with Mr. John Devoid and Mr. Brian Lalor. I say pleasure because they both went out of their way to be informative and pleasant. We hoe to see them again when the time comes for our car replacement. Andres Andrade in service was pleasant and knowledgeable. A pleasure to deal with him as well.

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Thank you for your positive review! We're glad to hear that John, Brian and Andres were able to assist you! We look forward to seeing you again in the future.


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  • Return of leased car and picked up new
    May 15, 2017

    Met with Marty Scott who I have dealt with over the years and he was very efficient and was able to complete the paperwork to return my car and pi...

    Ray Catena INFINITI of Bridgewater

    Thank you for your wonderful review and rating! We're glad that Marty was able to assist you with your new vehicle purchase! We wish you the best ...


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    Met with Marty Scott who I have dealt with over the years and he was very efficient and was able to complete the paperwork to return my car and pick up my new car in a timely fashion. Great job and I will buy from him again.

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Thank you for your wonderful review and rating! We're glad that Marty was able to assist you with your new vehicle purchase! We wish you the best of luck with it!


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  • Amazing Service & Ownership Experience
    May 1, 2017

    I've been dealing with the folks at Ray Catena Infiniti of Bridgewater for over ten years now and have nothing but amazing things to say about all...

    Ray Catena INFINITI of Bridgewater

    Thank you for your positive review! We're glad that team was able to assist you with your new vehicle purchase!


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    I've been dealing with the folks at Ray Catena Infiniti of Bridgewater for over ten years now and have nothing but amazing things to say about all of them. Over the years they've helped me resolve countless issues and always go the extra mile to make sure I am 100% satisfied with the outcome. I'd like to personally thank Charlie Johnson, Andres Andrade, Angelo Gamba, and Brian Lalor for their keen attention to detail and unparalleled customer service. I hope to continue doing business here for many years to come.

    Does recommend this dealer
    Came in for service or repair
    Ray Catena INFINITI of Bridgewater

    Thank you for your positive review! We're glad that team was able to assist you with your new vehicle purchase!


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  • Easy to deal with and fast service
    April 29, 2017

    Had a great experience with these guys buying my Infiniti. Specifically I liked the manager Chuck. He is very professional in terms of finalizing ...

    Ray Catena INFINITI of Bridgewater

    Thank you for your wonderful review! We're glad that Tom and Charles were able to assist you!


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    Had a great experience with these guys buying my Infiniti. Specifically I liked the manager Chuck. He is very professional in terms of finalizing the deal and came out to help his sales consultant Tom Horan. Unlike other dealership experiences I had in this area, these guys did not make me exhausted for my money. Thumsbs up! Keep up good job Infiniti!

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Thank you for your wonderful review! We're glad that Tom and Charles were able to assist you!


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  • Crashed my car
    April 29, 2017

    I went for the first time to get one of my free car washes and so far it's looking like it could be pretty expensive. These guys crashed my car ba...

    Ray Catena INFINITI of Bridgewater

    Steve, I'm very sorry to hear about this experience. Would you be able to stop in Monday or Tuesday so that I can see the car so we can come to ...

    Steven adamson

    I'll be there first thing Monday morning.

    Ray Catena INFINITI of Bridgewater

    I will be in from 9 am until 8 pm on Monday. Just ask for me when you arrive.


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    I went for the first time to get one of my free car washes and so far it's looking like it could be pretty expensive. These guys crashed my car backing into something neglected to tell me and the second.i get home my bumper is damaged and no longer aligned. Now I'm starting to get run around and they r avoiding fixing my car. So far the experience is terrible and they better resolve this as if I pay anything another bad review is coming. It should have been as easy as Steve we regret to inform you we had an accident with your car and will resolve it and now I'm getting run around.

    Does not recommend this dealer
    Came in for service or repair
    Ray Catena INFINITI of Bridgewater

    Steve, I'm very sorry to hear about this experience. Would you be able to stop in Monday or Tuesday so that I can see the car so we can come to some sort of resolution this for you? We here at the dealership take every precaution we can to ensure incidents like this don't occur, but if one does, we will stand behind our clients. Charles Johnson

    Steven adamson

    I'll be there first thing Monday morning.

    Ray Catena INFINITI of Bridgewater

    I will be in from 9 am until 8 pm on Monday. Just ask for me when you arrive.


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  • Infiniti Dealer - Bridgewater (Ronnie Diaz)
    April 26, 2017

    Infiniti and Ronnie Diaz make the experience very easy and comfortable. Ronnie is trustworthy and interested, and goes out of his way to be helpfu...

    Ray Catena INFINITI of Bridgewater

    Thank you so much for your wonderful review! We're glad that Ronnie made your experience a great one!


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    Infiniti and Ronnie Diaz make the experience very easy and comfortable. Ronnie is trustworthy and interested, and goes out of his way to be helpful, even when I'm there for service and he is busy with sales.

    Does recommend this dealer
    Came in for service or repair
    Ray Catena INFINITI of Bridgewater

    Thank you so much for your wonderful review! We're glad that Ronnie made your experience a great one!


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