Ray Catena INFINITI of Bridgewater

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
106 lifetime reviews. Includes reviews of Ray Catena INFINITI of Bridgewater from DealerRater.com
  • Bridgewater Infiniti - No sharks in this tank!!

    I am truly amazed by the high level of customer service exhibited by Bridgewater Infiniti. I?ve own my G sedan since 2009 and visit the dealership...


    Show Full Review

    I am truly amazed by the high level of customer service exhibited by Bridgewater Infiniti. I?ve own my G sedan since 2009 and visit the dealership at least once a month for car washes. Service dept is always reasonable and accommodating (loaners, etc.). The customer lounge rarely feels crowded. Wi-Fi, drinks, snacks? cozy and comfortable environment for getting work down. The sales associates are far from pushy ? they are professional and make a concerted effort to get to know their customers. Bridgewater Infiniti understands their target market (customer base) and knows that being a pushy/sleazy highway dealership will not build long lasting relationships with their market. Great job!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Easy buying experience
    March 15, 2017

    Daymond Jean, was my sales rep. He came to my home to pu old car and deliver new. Very Professional and gave me no choice but to buy car from Ray...

    Ray Catena INFINITI of Bridgewater

    Thank you for your positive review! We're glad that Daymond was able to assist you with the purchase of your new INFINITI!


    Show Full Review

    Daymond Jean, was my sales rep. He came to my home to pu old car and deliver new. Very Professional and gave me no choice but to buy car from Ray Catena INFINITI of Bridgewater

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Thank you for your positive review! We're glad that Daymond was able to assist you with the purchase of your new INFINITI!


    Hide Full Review
  • First time financing a CPO car
    March 14, 2017

    I needed to upgrade my car from a 2004 G35x to something more reliable. I picked a G37x sedan certified preowned, the only color combination i lik...

    Ray Catena INFINITI of Bridgewater

    Andrew, thank you for your positive review! We're glad that Ben was able to get you into a new INFINITI! We wish you the best of luck with it and ...


    Show Full Review

    I needed to upgrade my car from a 2004 G35x to something more reliable. I picked a G37x sedan certified preowned, the only color combination i liked I found at Bridgewater Infiniti. Ben walked me through the entire process and made the experience generally light hearted and fun, I had no issues and had a better than expected time. We talked about cars the entire time as were both car enthusiast and the entire experience was positive. He made the finance process clear and confirmed all my questions and concerns, I walked in with 13 year old beater and walked out with a beautiful 2013 G37x sedan within a couple hours. Ben is the man, thanks buddy.

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Andrew, thank you for your positive review! We're glad that Ben was able to get you into a new INFINITI! We wish you the best of luck with it and we look forward to seeing you in the future!


    Hide Full Review
  • Excellent experience...you won't be disappointed!
    March 11, 2017

    Brian went above and beyond to find us a vehicle to meet our criteria, and stayed within our budget. He is knowledgeable and honest and put us at...

    Ray Catena INFINITI of Bridgewater

    Thank you for taking the time to provide us with your positive feedback! We're glad that Brian was able to assist you with your purchase and make ...


    Show Full Review

    Brian went above and beyond to find us a vehicle to meet our criteria, and stayed within our budget. He is knowledgeable and honest and put us at ease from the get go. We actually went in to the dealership on a Friday to look at the new QX30, which ended up being a tad too small for us, so we decided on a QX50 in stock, midnight garnet w/chestnut interior, and filled out paperwork and put down a deposit. After thinking about it over the weekend, we changed our minds and wanted the white w/black interior. When we let Brian know on Monday morning, the day we were suppose to take delivery, he didn't even blink, he just said he wanted us to be happy with our purchase and found us a white QX50, with the same options, at another dealership. We also wanted to take delivery of the car the next day and Brian also made that happen, even though the car was coming from another location. Thank you, Brian! If you're in the market for an Infiniti, go see Brian...you won't be disappointed! Best customer service ever.

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Thank you for taking the time to provide us with your positive feedback! We're glad that Brian was able to assist you with your purchase and make sure you were happy with your INFINITI QX50! We wish you the best of luck with it and if you have any questions, please do not hesitate to contact us! We look forward to seeing you in the future for routine maintenance.


    Hide Full Review
  • Great Experience
    March 9, 2017

    Thank for you making it happen, just the way I like it. Chuck took care of it in 20 min. It was the fastest closing on a lease I have done so far.

    Ray Catena INFINITI of Bridgewater

    Thank you for your positive review! We're glad that Charles was able to assist you!


    Show Full Review

    Thank for you making it happen, just the way I like it. Chuck took care of it in 20 min. It was the fastest closing on a lease I have done so far.

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Thank you for your positive review! We're glad that Charles was able to assist you!


    Hide Full Review
  • Awesome!
    February 26, 2017

    Great dealership. Awesome experience. No B.S. No haggling. Honest price quote. No bait and switch. Ben Chen was the best! Very professional...

    Ray Catena INFINITI of Bridgewater

    Kimberly, thank you for your wonderful review! We're glad that Ben was able to assist you and provide great service! We wish you the best of luck ...


    Show Full Review

    Great dealership. Awesome experience. No B.S. No haggling. Honest price quote. No bait and switch. Ben Chen was the best! Very professional and pleasant. Would highly recommend and be a returning customer.

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Kimberly, thank you for your wonderful review! We're glad that Ben was able to assist you and provide great service! We wish you the best of luck with your new INFINITI!


    Hide Full Review
  • Great customer experience
    January 28, 2017

    Brian was easy to talk to and stayed within my price range while trying to get me more value in this purchase than anyone I've ever worked with in...

    Ray Catena INFINITI of Bridgewater

    Steven, thank you for your wonderful review! We're glad that Brian was able to assist you and help you find the INFINITI suited to your needs! We ...


    Show Full Review

    Brian was easy to talk to and stayed within my price range while trying to get me more value in this purchase than anyone I've ever worked with in any sales environment. He knew I needed an SUV with three rows and could do well on gas as it is used for a pretty long commute. Because if that he kept me from buying a more expensive car in the qx80 and kept me at the qx 60 because other than wanting bigger it met my requirements best. So to make it more appealing he called around and found some other models. Poof they had one coming in that had a family package fully loaded. So this car saved me.money and gave me twice as many features that would keep the kids roomy comfortable but still entertained in long trips. Brian is very pleasant nice and genuinely tried to help me. Thanks Brian and everyone should buy a car from him.

    Does recommend this dealer
    Ray Catena INFINITI of Bridgewater

    Steven, thank you for your wonderful review! We're glad that Brian was able to assist you and help you find the INFINITI suited to your needs! We wish you the best of luck with it! Enjoy!


    Hide Full Review
  • Fantastic experience. Great dealership
    January 23, 2017

    This dealership is by far the best experience I had when purchasing a car. My sales consultant Ben Chen was awesome. He convinced me to come to Ra...

    Ray Catena Infiniti of Bridgewater

    Thank you so much for your wonderful review on your experience at Ray Catena INFINITI of Bridgewater! We're glad that Ben was able to assist you w...


    Show Full Review

    This dealership is by far the best experience I had when purchasing a car. My sales consultant Ben Chen was awesome. He convinced me to come to Ray Catena Infiniti in Bridgewater and I was glad I did. My original plan was to go to fette since it was closer. I personally liked his personality and energy over the phone. I had a 2015 q50 and wanted to see if the twin turbo of the new q50 was worth it. I will say this it definitely worth taking one of these on a spin. The acceration has a lot more kick and smoother transition in the gear. In the car communite you will hear that the original q50 (2014-2015) lost a lot of its driving spirit from the g series but this 2017 twin turbo q50 is a blast! I cant thank Ben enough for convincing me to take the drive to the dealership (I live in Ligingston). I learned that Ben is a car enthusiasts so the paperwork flew by quick and easy from just talking about car mods and different tuner cars. Ben didn't try to push me on to a different car with more options or try to upsell me on warranty. It was a seamless sale. Since Ben does everything from sale to finance you don't get handed off to a random finance manager trying to "leech" on to the sale. Ben walked me around the car after the prep team finished up washing and waxing the car to check for scratches or dents. Afterwards I had a quick run down on how to use the memory seating and navigation (had q50 before so knew almost everything except the new features). Before i left Ben gave me a Infiniti umberlla since it was going to rain later in the day which was very thoughtful. Denfinatly go to Ray Infiniti and talk to Ben! His a great guy and you won't regret it.

    Does recommend this dealer
    Ray Catena Infiniti of Bridgewater

    Thank you so much for your wonderful review on your experience at Ray Catena INFINITI of Bridgewater! We're glad that Ben was able to assist you with the purchase of your new INFINITI Q50! We wish you the best of luck with it and hope you enjoy it! We look forward to seeing you again for regular routine maintenance!


    Hide Full Review
  • Best experience ever
    January 21, 2017

    After requesting a quote on line I received a call from Ben Chen. That was the beginning of a great car buying experience. Ben is a real professio...

    Ray Catena Infiniti of Bridgewater

    Thank you for your wonderful review! We're glad to read that Ben was able to assist you and help you purchase a new INFINITI! We hope you are enjo...


    Show Full Review

    After requesting a quote on line I received a call from Ben Chen. That was the beginning of a great car buying experience. Ben is a real professional in every sense of the word. He knows the products he sells very well and treats his customers with respect. I had gotten quotes from five dealerships and some gave me multiple quotes trying to get my business. Ben's first quote was far better than any of the other quotes I received. When Ben delivered the car he had all the paperwork ready and the car was perfectly prepared. He went over all aspects of the car explaining everything and answering any questions I had. Start to finish the delivery took a little over an hour. If your looking for an Infiniti product you would be doing yourself a big favor to get quotes first and then contact Ben. He will do whatever he has to, to make your buying experience stress free and save you money.

    Does recommend this dealer
    Ray Catena Infiniti of Bridgewater

    Thank you for your wonderful review! We're glad to read that Ben was able to assist you and help you purchase a new INFINITI! We hope you are enjoying it and wish you the best of luck with it. We look forward to seeing you in the future for service. If you have any questions or concerns, please do not hesitate to contact us!


    Hide Full Review
  • Excellence personified
    January 11, 2017

    I went to RCI in search of a CPO. I received a very fair deal on the car, and continued excellent service and sales treatment throughout my FX35'...

    Ray Catena Infiniti of Bridgewater

    Thank you for your positive review on your experience at Ray Catena INFINITI with Charles! We're glad that Charles was able to assist you with you...


    Show Full Review

    I went to RCI in search of a CPO. I received a very fair deal on the car, and continued excellent service and sales treatment throughout my FX35's lifetime. Sales Manager Charles J. treated my family with respect, and made being there enjoyable. My next vehicle search will most likely begin and end with RCI. Thank you.

    Does recommend this dealer
    Ray Catena Infiniti of Bridgewater

    Thank you for your positive review on your experience at Ray Catena INFINITI with Charles! We're glad that Charles was able to assist you with your INFINITI FX and that our team has been able to exceed expectations each and every time. We look forward to working with you soon!


    Hide Full Review