Reviews
Our vehicle purchase started online with Ruston Reynolds. He was knowledgeable, accommodating and his positive energy helped us get excited about buying a new car after our last vehicle was totaled out. Ruston asked about our transportation needs and answered questions we had about vehicles on the sites he led us to. We eventually ended up test driving at San tan Hyundai with Ivan Cronin who knew our car backward and forward and did a great job showing us all the bells and whistles since he had the same vehicle at home. He was patient while we attained pre approval with our bank and got us through the process quickly. About 2 days after purchase the check engine light turned on. We immediately texted Ruston and he gave instructions for an easy routine fix to the common problem after fluids are flushed. When the light stayed on he asked us to bring in the vehicle and we were provided a rental car while they fixed the issue for free and had the car back on the road the next day. I told Ruston I would’ve been worried with all that happening but I knew he would take care of us. So happy with our purchase and with the ongoing attention we have been lucky to have with Ruston.
Our vehicle purchase started online with Ruston Reynolds. He was knowledgeable, accommodating and his positive energy helped us get excited about buying a new car after our last vehicle was totaled out. Ruston asked about our transportation needs and answered questions we had about vehicles on the sites he led us to. We eventually ended up test driving at San tan Hyundai with Ivan Cronin who knew our car backward and forward and did a great job showing us all the bells and whistles since he had the same vehicle at home. He was patient while we attained pre approval with our bank and got us through the process quickly. About 2 days after purchase the check engine light turned on. We immediately texted Ruston and he gave instructions for an easy routine fix to the common problem after fluids are flushed. When the light stayed on he asked us to bring in the vehicle and we were provided a rental car while they fixed the issue for free and had the car back on the road the next day. I told Ruston I would’ve been worried with all that happening but I knew he would take care of us. So happy with our purchase and with the ongoing attention we have been lucky to have with Ruston.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear that Ruston and Ivan provided such excellent service throughout your vehicle purchase. Your satisfaction means a lot to us, and we're glad to know you felt supported even after your purchase. Enjoy your new car! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com
Excellent customer service and enjoy not feeling pressured. I routinely service my vehicle here and have brought family members in to purchase
Excellent customer service and enjoy not feeling pressured. I routinely service my vehicle here and have brought family members in to purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you appreciate our customer service and feel comfortable during your visits. It’s wonderful to know you trust us with your vehicle and your family’s purchases. We look forward to seeing you again soon! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com
Excellent customer service was provided. Very nice facility with convenient hours.sevice advisor was very courteous.
Excellent customer service was provided. Very nice facility with convenient hours.sevice advisor was very courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to see that you were impressed with our facility and service! We hope to see you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com
This service department is excellent, from arrival greeting to the writer, Caleb has been my go to from the beginning and is professional in every aspect, communication is great! Thanks Earnhardt and Caleb!!
This service department is excellent, from arrival greeting to the writer, Caleb has been my go to from the beginning and is professional in every aspect, communication is great! Thanks Earnhardt and Caleb!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear Caleb has been your go-to and provided professional, top-notch service from start to finish. We’ll be sure to pass along your thanks—your feedback means a lot to our team at Earnhardt! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com
From start until finish professional and freindly atmosphere, which don’t always go hand in hand. Helped determine what my wants and needs were to get me in the perfect vehicle. Gave me options but no pressure tactics to upsell. Great follow up after my purchase.
From start until finish professional and freindly atmosphere, which don’t always go hand in hand. Helped determine what my wants and needs were to get me in the perfect vehicle. Gave me options but no pressure tactics to upsell. Great follow up after my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad our team helped you find the right vehicle in a friendly, no-pressure environment. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Adam Breen General Manager Adam.Breen@earnhardt.com
My warranty service visit for my Santa Cruz with Ashley was seamless. Professional, friendly, knowledgeable and overall excellent customer service. I was kept informed of the service progress and completion. Really appreciated the overall experience.
My warranty service visit for my Santa Cruz with Ashley was seamless. Professional, friendly, knowledgeable and overall excellent customer service. I was kept informed of the service progress and completion. Really appreciated the overall experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We're thrilled to hear that Ashley provided you with seamless and professional service during your warranty visit. Keeping our customers informed is a priority, and it's great to know you appreciated it. We look forward to serving you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com
Mario Macias was my latest experience at Earnhardt Hyundai. He was very comfortable to converse with and kept me informed every step of the way. Mario is one of 3 service personnel I have worked with at Earnhardt and they all have been exceptional. I appreciate the entire customer-oriented experience.
Mario Macias was my latest experience at Earnhardt Hyundai. He was very comfortable to converse with and kept me informed every step of the way. Mario is one of 3 service personnel I have worked with at Earnhardt and they all have been exceptional. I appreciate the entire customer-oriented experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's so nice to hear about your 5-star experience with Mario and our service team. Providing exceptional customer service is our priority, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com
What service should Be!! Other Dearlers make note!! Our Service Advisor Ashley was/is the highest level customer service, care, attention, we have ever experienced from a dealer. This from the Service Department!! If we were in the market for a new vehicle, we would definitely start looking here first. Excellent service after your sale is gold to any consumer! Thank you Ashley and Earnhardt Hyundai - San Tan.
What service should Be!! Other Dearlers make note!! Our Service Advisor Ashley was/is the highest level customer service, care, attention, we have ever experienced from a dealer. This from the Service Department!! If we were in the market for a new vehicle, we would definitely start looking here first. Excellent service after your sale is gold to any consumer! Thank you Ashley and Earnhardt Hyundai - San Tan.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're thrilled to hear about your positive experience with Ashley and our service team. Providing excellent service is our priority, and it’s great to know we made a lasting impression. We look forward to assisting you in the future! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com
Excellent customer service! I am so happy I found this dealership. Great staff and management. Caleb Sing was incredibly helpful and courteous.
Excellent customer service! I am so happy I found this dealership. Great staff and management. Caleb Sing was incredibly helpful and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience and appreciate your kind words about our team, especially Caleb. Providing excellent customer service is our priority, and it’s great to know we hit the mark for you! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com
Chris Nolan is competent and courteous. I felt like a guest rather than a customer. The facility is very clean and comfortable.
Chris Nolan is competent and courteous. I felt like a guest rather than a customer. The facility is very clean and comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that Chris provided such a welcoming experience and that you enjoyed our clean and comfortable facility. Your satisfaction is our priority, and we look forward to seeing you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com