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Several things: from beginning, 1. truck had issues but told they would fix it.... they did send truck for work but more and more issues showed up.... 2. Got car fax but didn't receive ALL pages.... Discovered later why, cause vehicle was from Canada...where thus vehicle had been painted and had many eltrical issues. Ex..got backup camera working. Also, they told me 2 previous owners, NO 5 previous owners...wonder why ...cause truck has issues 3. We gave instructions (they agreed) Not to send our check to bank till WE notified them when the money was verified in account, NO they sent it thru without us telling them to... 4. Was told vehicle was taken to dealer next door (big dealership next door) for repairs.....NO it was sent across street at some small business with side man not a authorized dealer.. 5. Told them brakes were bad, said no they work fine...NO when my husband pulled boat, well brakes didn't stop he had to pump brakes to stop. Had brakes checked and they were completely worn out. 6. Husband checked oil.....NO oil on dip stick. We took had oil "changed" no oil to change but had it fixed myself. 7. Was told they would do everything possible to make us happy...NO cause when I brought all details to them on full car fax, they WOULD NOT. Refund our money!!!! So we lost over $6k in getting rid of truck
Bought a SUV $25,00.00 from RoadMaster Auto over the phone, the car arrived with an extra 500 miles added from the title, ,Missing the antenna, along with... $500.00 dollars worth of body damage, and several hundred dollars in interior damage, I called! Sent pictures! Called again! Nothing! I also inquired about the smell of the car they said fresh It was totally a SMOKERS car!!!
Allan had me in my 2002 Chevy Corvette in less than an hour after I got there. It was the best car buying experience I've ever had! I know where I'll go... to buy my next vehicle.
Thanks so much Michael! My mother taught the simple philosophy of treating other people the way I want to be treated as a child. I see no reason to ch...ange! Enjoy your new Vette, you deserve it.
I emailed about a truck I saw response was quick to bad truck had already sold will keep them in mind still looking for a used F -250
Went to roadmasters after a few weeks of communicating with alan and i cant say anymore about the customer service he provided and how he helped me out.... Best salesman and person i have dealt with in a long time and i would recommend him and this business to anyone.
Ryan, thanks so much for your raving review it means a lot as more and more people base their level of trust on other peoples reviews.
THIS IS MY FIRST EXPERENCE ON BUYING A CAR THAT I HADN'T SEEN. IT TURNED OUT GREAT DUE THE FIND WORK ALAN DID TO MAKE THIS A WONDERFUL EXPERENCE. THIS... PROVES THAT THEY ARE STILL GOOD HONEST PEOPLE TO DEAL WITH. I CAME FROM A WORLD THAT A HANDSHAKE MEANS EVERTHING. THANKS AGAIN ALL YOUR HELP WHEN THE NEED COMES FOR ANOTHER CAR OR TRUCK I WILL BE CALLING. SAM MCGHEE JONESBROUGH TN
Sam, it was a pleasure doing business with you. I agree that the old days of a handshake and your word meaning something are almost gone but there are... still a few old timers like us that remember them and that is refreshing for sure. Have a very Merry Christmas and we will talk soon.
I had been looking for a dully f350 single cab for months with the 7.3 diesel engine. I was surfing the web and there it was. Road Auto Sales had what... I was looking for I contacted them and requested for more pictures and information about it, Alan was very helpful. Living in Las Vegas Nevada he was able to arrange transportation to my residents. Very good service.
Thanks Carlos both for your business and the review. Please don't hesitate to call should you need anything else for your business. Alan
Wow!! I have been shopping for a new truck for a few months and just happened to look for used vehicles one day. One of the first one's that came up was... a Roadmaster vehicle. Until now, I had never heard of the dealership, but I liked the truck and thought I'd give them a call. I was surprised to get an answer immediately. I initially spoke with Alan and told him I was interested. He immediately went to work for me, trying to make things work. We couldn't come together on a price initially and I must admit I was disappointed. However, a couple weeks went buy and I thought I'd give them another call. This time we agreed on a price and Alan made it very simple to get the ball rolling. I live in Nashville, so I had to drive about 2 hours to get there, but when I did, boy was I surprised. Alan, was even nicer in person then on the phone and he had the truck super clean. He even took me to the gas station and filled it up with gas! The paperwork went smooth and the rest of the staff was excellent. I arrived at the dealership at 10:45am and was gone by 11:15! I must admit that I have never bought a car like this before, but if I am ever in the market again. I would hope to find one at Roadmaster! Thank you Alan, for getting me in a sweet truck. I couldn't be more pleased!!!
Will, It was great working with you and I certainly would do everything in my power to earn your business again. Maybe your wife will be looking soon....... Thanks for the business and review.
I have been looking for a RAM truck with very specific features. I saw Alan's add on Cars.com and was immediately interested. I then looked over at the... website and saw his video on the truck. I was very impressed. I called the number and To my surprise, Alan answered the phone. I could tell he wanted to make a deal with me and was willing to do whatever it took. My expectations were then exceeded when I went to pick up the vehicle. It was even nicer then described and Alan was very professional. I was also impressed by the efficiency with which the staff operated. I arrive at 11am and was on the road before noon. Overall, it was an excellent experience and I would recommend them to anyone!! Thanks Alan!!
Since you did two reviews I assume you were that impressed! LOL I do appreciate you referencing the video. I wasn't sure anyone even paid any attenti...on to them and they are very time consuming setting up and uploading to my sites. It's nice to know they are effective. Thanks again for the business.
My wife and I had been at other car lots looking for vans but weren't able to find the right one and when we did, our lender kept throwing us around. After... finding our van on Roadmaster's website, Alan was quick to answer any questions that we had via e-mail. The information on the website was very detailed and accurate with lots of photos, so there wasn't much to ask. I left after work, met with Alan at the lot, test drove the vehicle, he got us financed and I was out of there in about an hour to hour and half! Alan is very professional and personable. I am looking forward to buying my next vehicle from him. My wife is very happy with her van!
Cody, thanks so much for your awesome review and for you business. It will be my pleasure to earn your business again and many more to come as your f...amily grows.