Stanley Ford Sweetwater

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 8:00 AM - 3:00 PM

Stanley Ford Sweetwater Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2016

Established in 2001 and owned by the Stanley's, Stanley Auto Group is a Texas leader in automotive retailing and proudly

...

serves its communities with 12 hometown dealerships providing sales, service, and parts. The Stanley family of franchised dealerships include the brands of Ford, Chevrolet, Buick, GMC, Dodge, Chrysler, Jeep, and RAM. We look forward to hearing from you and helping you with your next vehicle purchase!

"Bring your Family to ours! Now you can, we deliver up to 600 miles, please see dealer for details."

Service

New Brake Pads/Shoes (Rear)

$99.95

New Brake Pads/Shoes (Front)

$99.95

Oil, Filter Change (Premium)

$39.95

New Battery

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
235 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    February 11, 2020

    Everybody told me to stay away from this dealership, but they had a great price on a ford escape. I called and spoke to a nice sales person, but when she... went to get the out the door price for the car the sales manager jacked the price up $1,800. I continued to tell them I was willing to pay what the car was listed for. I wasn’t even asking for a discount. He refused to sell it for what they had it advertised for on cars.com and on their own website. The sales manager Jerry, is going to run off a lot of customers if he won’t honor the price he puts on these cars. STAY AWAY FROM STANLEY FORD IN SWEETWATER.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jon, we set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our General Manager wou...ld appreciate the opportunity to speak with you in greater detail to learn more about your experience. John Donawho can be contacted directly at (325) 236-6355 or you can email him directly at jdonawho@stanleyautogroup.com at your convenience. We hope to hear from you soon, thank you.

  • 5.0 out of 5
    September 30, 2019

    I had taken a car in to have a horn repaired. I was charged $600.00 to replace a clock spring and when I left the horn worked for about a day and then... stopped. I was also told the clock spring should repair the gauges that did not work. The gauges still did not work. I took the car back in and was charged another $100.00 and told that I had a bad plunger. I paid it but was not happy and then about a week later I got a call from Charlie Folger at Stanley Ford and was told that they would reimburse the $100.00 I'd paid for the 2nd visit and was asked if I would allow them to repair my gauges for free. Wow! That went a long ways to make me feel better. I have bought my last 3 vehicles from Stanley Ford and have always been pleased and was so disappointed when I was out $700.00. In hind sight I probably did not understand the whole process, but this company went above and beyond to ensure my satisfaction. That's service! Thank you Mr. Folger's! My faith in Stanley Ford has been restored.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your 5-Star rating regarding your service experience with Charlie Folger! We appreciate you taking time out of your day to let us know h...ow we're doing. Thanks again!

  • September 5, 2017

    We found the car that we wanted on cars.com. Good price and a very nice car. Contacted the dealer and bought the car with very little problems. As with... anything there were a couple little hiccups but Kory and the guys got things taken care of. Very friendly group of people.

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    3.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback! If you need anything in the future, please don't hesitate to reach out!

  • 5.0 out of 5
    August 19, 2019

    The service desk focuses on 'service' to the customer. They are knowledgeable and their communication skills are beyond reproach. I took my Subaru for... a scheduled oil change, I asked for The Works as I had received a notice from Subaru for a recall on a latch. As that required a trip to Midland, wait time at dealership & return - I surely did not was additional services there. Troy & Jeff took care and attention.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Stanley Ford - Sweetwater

    Thank you for your awesome 5-Star rating regarding Troy and Jeff! We appreciate you sharing and thank you for giving us the opportunity to serve you.

  • 5.0 out of 5
    August 19, 2019

    Our Acura developed a sensor problem a few miles short of Stanley Ford while traveling from Tucson to Dallas. Troy tested the battery, did some trouble... shooting and recommended we reset the warnings (there were 7 including transmission, emission, parking break and so on). All problems disappeared and the car worked for the rest of our trip. Our cost? Zero, nada, zilch. I bet when we take it to the Acura dealer for some investigative follow up our cost will be much higher. I cannot thank this dealer and their attitude of service enough. They are champions in our book

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Stanley Ford - Sweetwater

    Thank you for your 5-Star rating regarding Troy. We're so glad Troy did the right thing in helping, that's what we are here to do! We appreciate you t...aking time out of your day to let us know how we¿¿¿re doing. Thanks again!

  • 5.0 out of 5
    August 14, 2019

    Personnel were friendly, polite, helpful and knowledgeable about my warranty recall. The work was completed in a timely manner. The waiting area is nice... and coffee is readily available. Nice visit.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Stanley Ford - Sweetwater

    Thank you for letting us know how your experience with us went. If you need anything in the future, please come back and see us. Thanks again for your... review!

  • 5.0 out of 5
    August 14, 2019

    I love love my 2019 Escape. I received the Best customer service ( my car was delivered to me 😇 ) & I got a Great deal !!! And have a wonderful warranty.... Thank you John Donawho & Stanley Ford in Sweetwater, Tx

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    Does recommend this dealer
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    Stanley Ford - Sweetwater

    Thank you for your awesome 5-Star rating regarding John and our staff. It's our pleasure in serving you! We appreciate you taking time out of your day... to let us know how we¿¿¿re doing. Congrats!!! on your new 2019 Ford Escape. Thanks again!

  • 5.0 out of 5
    August 12, 2019

    Took no time to find a vehicle that was perfect for our daughter. Was in and out in less than an hour! Everyone was friendly.

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    Stanley Ford - Sweetwater

    We appreciate you taking the time to share your rating with us based on your experience with our dealership. We are here to serve your transportation ...and service needs. Thank you!

  • 5.0 out of 5
    August 12, 2019

    I give five stars because it is local and they do a great job. I use them before for a complete maintenance on my other cars.

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    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Stanley Ford - Sweetwater

    Thank you for your 5-Star rating regarding your experience! Please let us know if we can help you with anything in the future. We appreciate your busi...ness!

  • 5.0 out of 5
    August 7, 2019

    I had a lot of trouble dealing with my insurance Co. So the sharp and honest answers from Stanley Ford Service Dept. gave me one less thing to worry about....

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Stanley Ford - Sweetwater

    we appreciate you taking the time to share your rating with us based on your experience with our Service Department. We are here to serve your transpo...rtation and service needs. Thank you!

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