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Springs Automotive Group

(669 reviews)
Visit Springs Automotive Group
Sales hours: 8:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(719) 387-4824 (719) 387-4824

Reviews

(669 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Springs Automotive Group from DealerRater.

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Adam S.

Adam S. did a great job and was very helpful. He helped me find a new car with a great price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I found Springs Automotive Group to have exceptional

I found Springs Automotive Group to have exceptional service from beginning to end. They were helpful, kind, encouraging and informative throughout the whole process. Since I was a West Maui Fires Survivor, who lost everything, their sincere attention and patience was very healing in a time where everything was difficult. I would HIGHLY RECOMMEND, AND TO ALL I KNOW, THIS DEALERSHIP. THANK YOU to the whole team for your SPEEDY attention to detail when it was crucial. I feel more confident and SAFE, because you showed you cared about me as a person and my specific situation. Many thanks to you ALL. SINCERELY, MARY BURCHAM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service was great Adam was particularly helpful in the

Service was great Adam was particularly helpful in the buying process I would recommend Adam and Springs Automotive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They were very friendly and customer service oriented.

They were very friendly and customer service oriented. I needed a VIN verification, and they helped me in a very efficient manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Adam was an unexpected "blessing"!

Adam was an unexpected "blessing"!! It can be nerve-wrecking to invest thousands of hard-earned dollars on an investment like a used vehicle! Adam took the time to LISTEN to my specifications, circumstances, and needs. Not only was he accommodating that way, He actually helped me buy my literal, "dream car"! I still can't believe I'm driving around in a car I never thought I would have owned! It only happened because Adam let me really communicate "where-I-was", what my ideal/dream vehicle would be... and took the time to eliminate any barriers that stood between me and my dream situation! If you're going to buy a vehicle in Colorado Springs from broker you can trust to keep you informed every step of the buying process, and will take the time to LISTEN to your particular needs without "sales" pressure, I HIGHLY recommend asking for Adam Shotwell at Springs Automotive Group! BTW: He helped me buy a 2019 4 cylinder turbo boost, 6-speed Volkswagen GLI Autobahn with digital components to maintain the most economical use! It's an excellent combination of economy, muscle, and sophistication! It's basically an "incognito Ferrari". It still has the new car smell, maxes out at 36 M.P.G., has a plethora of bells and whistles, only 38,000 miles of use, and cost less than 25K, "out the door"! Thanks Adam!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had nothing but a positive experience with this

I had nothing but a positive experience with this dealership! We were driving by and decided to stop and Adam worked with us to find the perfect car within our budget. Thanks so much!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Adam was wonderful.

Adam was wonderful. Took the time to thoroughly explain everything. Sometimes more than once. Not only did he answer all of my mother's questions but mine as well. Went the extra mile to make sure we were BOTH satisfied. Honest, respectful and kind. Well done.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bad experience with a truck they sold that had safety

Bad experience with a truck they sold that had safety issues that could have injured me and my family. False advertised the truck as well with the wrong model. I would not recommend them. Example: rear differential went out on the highway with my wife driving. Front end almost destroyed because of the bad alignment job they did. Emergency brake was zip tied to the frame. I could go on. Legally they are supposed to disclose vehicle defects. They failed to do that on over a dozen repairs that were needed any competent mechanic would have seen during their safety inspection.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I really wanted a 2020 Murano I searched various

I really wanted a 2020 Murano I searched various dealerships. I was e impressed with the crew from springs automotive group. when I would call who ever would answer was very helpful and send me to the right place. Thank you Abby Bob Kyle Oscar etc.... I love my Nissan Murano thank you...!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They are very friendly, very helpful, and very

They are very friendly, very helpful, and very professional! They are very good worker! I want them to keep it up for their best job to help people what they needing as much as possible. Good job, team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.