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Mercedes-Benz of Cutler Bay / smart center of Cutler Bay

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 4:00 PM

Mercedes-Benz of Cutler Bay / smart center of Cutler Bay Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2008

Mercedes-Benz of Cutler Bay - an authorized Mercedes-Benz Dealer located in Cutler Bay and serving the greater Miami are

...

a, Homestead, Pinecrest, Palmetto Bay and all of the Florida Keys. Whether you're visiting to search for your next Mercedes-Benz or contacting our Mercedes Service Department, we hope to help.

"Certified. Affordable. Luxury."

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1865 lifetime reviews. Includes reviews of Mercedes-Benz of Cutler Bay / smart center of Cutler Bay from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 12, 2018

    Excellent customer service,great dealership,excellent experience ,the dealership is beautiful everything was perfect from A to Z.All the questions were... answered in regards of the car,The vehicle was in an impeccable condition.

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We appreciate this review so much.


    Worked with:
    Albert Torres

    Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    December 12, 2018

    Excellent customer service. Carlos Gutierrez was very helpful during the whole process. Highly recomended

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yandi, thank you for your terrific review!

  • February 11, 2012

    As we purchased our 2012 ML350, our first Mercedes-Benz, we were mightily impressed by Mercedes-Benz of Cutler Bay, for the following reasons: 1. Every... single per on with whom we came in contact made us feel special and welcome; 2. Our Sales Representative was knowledgeable, professional, customer-friendly and easy to deal with in every way; 3. The Sales Manager called us the next day to check on how our purchasing experience went; 4. Our Service Technician called us a day, or so, later to introduce himself and to offer his services - all in a very low-key manner; 5. The document preparation and closing process was handled by a real professional who made it all seem the easiest and oct comfortable thing in the world; 6. The dealership's premises were impeccable and welcoming and of the class that one would elect for M-B; 7. LAstly, the pricing and negotiating process was as simple as we have ever experienced - and we came away feeling food about the purchase. We will definitely return there for all our service needs and, more than likely, buy our next car there.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    24 people out of 24 found this review helpful. Did you?
  • 5.0 out of 5
    December 12, 2018

    Roman Hernandez , amaizing customer services, great person and dedicated with customer, was a pleasure to be there, thanks.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Neibys, thank you for this review! We appreciate your business.

  • 5.0 out of 5
    December 10, 2018

    Thank you Kevin for being a great service provider when my car needs servicing & Repair. You're always professional and on point.

    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wanda, thank you for this great review!

  • 5.0 out of 5
    December 7, 2018

    As usual I received excellent service. Staff is all professional and waiting area very comfortable.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Claudia, for this great review!

  • 5.0 out of 5
    December 6, 2018

    The Service and Dedication of the MB Cutler Ridge Dealership, Service Manager, Mr. Ruben Abreu must be recognized and rewarded... It is his limitless... desire to please MB customers that makes it easyto comeback to this dealership, time and again... Congratulations to the Cutler Ridge's Dealership for such an spectacular and valuable member of the Family... Wherever Mr. Abreu goes, my Family will follow...

    5.0 out of 5
    Customer Service
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Santuzza, thank you for this review and for the amazing words about Ruben. He really is so terrific! Thank you for your business!

  • 5.0 out of 5
    December 6, 2018

    Amazing sales, service, and above all attention. Nothing but the best. Thank you!! A+++

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the A+++ grade! :)

  • 5.0 out of 5
    December 4, 2018

    I wish air had been put in my tires before leaving the lot. The pressure was very low...

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nicolas, thank you for this great review!

  • 5.0 out of 5
    December 3, 2018

    One could not ask for a better experience - from the service staff to the general manager. First class treatment. I wouldn't dream of buying a Mercedes... anywhere else!!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great review!


    Worked with:
    Oliver Ortiz

    Sales Manager

    (4.9) 86 reviews

    Hugo Sanchez

    F&I Manager

    (5.0) 83 reviews

    Alex Gonzalez

    Sales Consultant

    (5.0) 10 reviews

    Luis Gutierrez

    General Manager

    (4.2) 6 reviews

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