[{"id":96450,"personPtyId":39848523,"firstName":"Oliver","lastName":"Ortiz","titleText":"Sales Manager","emailTxt":"oliver.ortiz@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":167,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/ffe5751cb87c.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1262304000","industryStartDtUtc":"1104537600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":361636,"personPtyId":37967459,"firstName":"Laura","lastName":"Delgado","titleText":"Sales and Leasing Consultant","shortBioText":"Laura joined the Bill Ussery Family in 2016. Before she joined Mercedes-Benz, Laura spent 4 years as Sales Consultant of European Luxury and Exotic Vehicle Brands. She also spent 7 years working in Panama City, Panama selling vehicles and supporting Marketing for European Brands.\r\nFavorite part of her job is face-to-face interaction and build customer relationship for life.","emailTxt":"laura.delgado@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":119,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/a7fcd9a659c6.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1054425600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":96605,"firstName":"Robert","lastName":"Damas","titleText":"Service","emailTxt":"robert.damas@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":112,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/5993076797d7.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":16177,"firstName":"Jose","lastName":"Castillo","titleText":"Service Advisor","emailTxt":"jose.castillo@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":89,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/5d954a5f04ba.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":67252,"firstName":"Carmen","lastName":"Arrazola","titleText":"Sales Representative","emailTxt":"carmen.arrazola@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/f99a3de0d297.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":411339,"personPtyId":37982786,"firstName":"Oscar","lastName":"Yanes","titleText":"Sales Manager","emailTxt":"Oscar.Yanes@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/94914a58ba91.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"852076800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":411335,"personPtyId":37969225,"firstName":"Maribel","lastName":"Ramos","titleText":"Sales Consultant","shortBioText":"","emailTxt":"maribel.ramos@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/61ef752c729c.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1350475980","industryStartDtUtc":"1350476023","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":543851,"personPtyId":50378773,"firstName":"Luis","lastName":"Gutierrez","titleText":"General Manager","emailTxt":"luis.gutierrez@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/0f03fcd0a7b1.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"357523200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":541781,"personPtyId":48798428,"firstName":"Janyll","lastName":"Henriquez","titleText":"Sales Leasing Consultant","shortBioText":"Originally from New Jersey, born in Dominican Republic. Been working at dealerships since 2011. I enjoy meeting new people, going to the beach, dancing, music. \r\nI'll be more than happy to be the sales person you choose to get your vehicle from; Come by! =]","emailTxt":"janyll.henriquez@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/c32bbacac633.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1314835200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":541778,"firstName":"Carlos","lastName":"Gutierrez","titleText":"Sales Consultant","emailTxt":"Carlos.gutierrez@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/64af01faf416.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":643968,"firstName":"Frank","lastName":"Aguilera","titleText":"Sales Consultant","emailTxt":"frank.aguilera@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":16864,"personPtyId":37966664,"firstName":"Sergio","lastName":"Serrano","titleText":"Sales Representative","shortBioText":"","emailTxt":"Sergio.Serrano@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/c3d686c80eca.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1214870400","industryStartDtUtc":"922924800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":411329,"personPtyId":37970356,"firstName":"Ira","lastName":"Jones","titleText":"Sales Consultant","shortBioText":"Ira has been in High-Line Car Sales over 7 years with BMW, And Now with Mercedes Benz of Cutler Bay. Ira is a true people Person and Enjoys giving Customers the BEST or NOTHING Experience they Deserve. When Ira is not at Mercedes Benz of Cutler Bay, he Enjoys Spending time with his Family and Traveling to Exotic places.","emailTxt":"Ira.Jones@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/1ba13bb21ee2.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"762480000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":411328,"personPtyId":37982536,"firstName":"Alex","lastName":"Gonzalez","titleText":"Sales Consultant","emailTxt":"Alex.Gonzalez@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/d7c337291c5d.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1341100800","industryStartDtUtc":"662688000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":17282,"personPtyId":49528730,"firstName":"Ruben","lastName":"Abreu","titleText":"Service Manager","emailTxt":"ruben.abreu@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/1392be64f234.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"541555200","industryStartDtUtc":"541555200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":411324,"personPtyId":37971226,"firstName":"Jose","lastName":"Alfonso","titleText":"Sales Consultant","emailTxt":"Jose.Alfonso@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/a257582a8833.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1022889600","industryStartDtUtc":"583718400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":411331,"personPtyId":37969739,"firstName":"Roberto","lastName":"Llanes","titleText":"Sales Consultant","emailTxt":"Roberto.Llanes@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/5d06cddde3d6.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1083369600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":411337,"personPtyId":37982538,"firstName":"Albert","lastName":"Torres","titleText":"Sales Consultant","emailTxt":"Albert.Torres@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/17426f30049c.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1107216000","industryStartDtUtc":"1107216000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":411332,"personPtyId":37969904,"firstName":"Joe","lastName":"Maya","titleText":"Sales Consultant","emailTxt":"Joe.maya@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/48dee999b2ef.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":541761,"personPtyId":48798483,"firstName":"Jean Pierre (JP)","lastName":"Basagoitia","titleText":"Sales Professional","emailTxt":"Jeanpierre.basagoitia@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/fbc260757eae.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":643972,"firstName":"Emeliano","lastName":"Telecemian","titleText":"Sales Consultant","emailTxt":"emiliano.telecemian@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":411326,"firstName":"Felipe","lastName":"Canales","titleText":"Sales Consultant - Commercial Vehicles","emailTxt":"felipe.canales@mbcutlerbay.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/0a8cc62bf082.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":14864,"personPtyId":37958467,"firstName":"Ewer (Ever)","lastName":"Aguiar","titleText":"Finance Manager","emailTxt":"ewer.aguiar@mbcutlerbay.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":155,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/6b93f346b0f3.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1217548800","industryStartDtUtc":"991353600","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":67255,"firstName":"Hugo","lastName":"Sanchez","titleText":"F&I Manager","emailTxt":"hugo.sanchez@mbcutlerbay.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":114,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/4f3ec67b66be.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":411330,"personPtyId":37982784,"firstName":"Danny","lastName":"Kwock","titleText":"Sales Consultant","shortBioText":"Hi everyone,\r\n\r\nFinding the right cars sales consultant is like looking for a needle in a hay stack.\r\n\r\nSo I wanted to give you a little hint.\r\n\r\nDanny Kwock\r\nYour car sales consultant.\r\n____________________________________________________\r\n\r\nHola a todos,\r\n\r\nEncontrar el consultor de ventas de coches adecuado es como buscar una aguja en una pila de heno.\r\n\r\nAsí que quería darte una pequeña pista.\r\n\r\nDanny Kwock\r\nSu consultor de ventas de automóviles","emailTxt":"Danny.Kwock@mbcutlerbay.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/1535c19143dc.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1362096000","industryStartDtUtc":"667785600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":543506,"personPtyId":50078591,"firstName":"Denie","lastName":"Harris","titleText":"Marketing Director","emailTxt":"denie.harris@billussery.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/6e02a1b62b92.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":543508,"personPtyId":50087853,"firstName":"Juanita","lastName":"Herrera","titleText":"Marketing Coordinator","emailTxt":"juanita.herrera@billussery.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/bbcf273e81f0.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":411333,"personPtyId":37969224,"firstName":"Jack","lastName":"Mitrani","titleText":"Sales Consultant","emailTxt":"Jack.Mitrani@mbcutlerbay.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/8c956a65523e.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":411338,"personPtyId":37969741,"firstName":"Rafael","lastName":"Torres","titleText":"Sales Consultant - All Mercedes-Benz Vehicles and Sprinter / Metris Commercial Vehicles","emailTxt":"Rafael.Torres@mbcutlerbay.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/29931/employees/757e998791bc.jpg","drDealerId":29931,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"444441600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":645822,"firstName":"Raydel","lastName":"Leon","titleText":"Service Director","emailTxt":"raydel.leon@mbcutlerbay.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29931,"certifiedEmployee":false,"deptDscrp":"Management"}]

Mercedes-Benz of Cutler Bay

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of Cutler Bay Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2008

Mercedes-Benz of Cutler Bay - an authorized Mercedes-Benz Dealer located in Cutler Bay and serving the greater Miami are

...

a, Homestead, Pinecrest, Palmetto Bay and all of the Florida Keys. Whether you're visiting to search for your next Mercedes-Benz or contacting our Mercedes Service Department, we hope to help.

"Certified. Affordable. Luxury."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2891 lifetime reviews. Includes reviews of Mercedes-Benz of Cutler Bay from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 1, 2020

    Oliver is the beat! always so kind and willing to help no matter what. Only issuing Oliver for all car needs! Thank you Oliver for all your help!! ??????

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Cutler Bay

    Thank you, Ariella! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Olive...r met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345


    Worked with:
    Oliver Ortiz

    Sales Manager

    (5.0) 167 reviews

  • 4.0 out of 5
    November 30, 2020

    Herbert "Herbie" Skanski has been my service representative for several years. Herbert's knowledge and experience provide me with the level of reassurance... that I need when looking for that MB Customer Service experience. Thank you Herbert for always making yourself available.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your review, Todd! It's a pleasure to know that Herbie has provided you with such excellent assistance over the years. We apprec...iate your business. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

  • February 11, 2012

    As we purchased our 2012 ML350, our first Mercedes-Benz, we were mightily impressed by Mercedes-Benz of Cutler Bay, for the following reasons: 1. Every... single per on with whom we came in contact made us feel special and welcome; 2. Our Sales Representative was knowledgeable, professional, customer-friendly and easy to deal with in every way; 3. The Sales Manager called us the next day to check on how our purchasing experience went; 4. Our Service Technician called us a day, or so, later to introduce himself and to offer his services - all in a very low-key manner; 5. The document preparation and closing process was handled by a real professional who made it all seem the easiest and oct comfortable thing in the world; 6. The dealership's premises were impeccable and welcoming and of the class that one would elect for M-B; 7. LAstly, the pricing and negotiating process was as simple as we have ever experienced - and we came away feeling food about the purchase. We will definitely return there for all our service needs and, more than likely, buy our next car there.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    24 people out of 24 found this review helpful. Did you?
  • 5.0 out of 5
    November 28, 2020

    The same day l got the job done. The loaner was a super one bringing some idea about getting a new one. I was driving my car in less than 12 hours. Really... happy for the service at Mercedes Benz Curtler Bay.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Mercedes Benz of Cutler Bay, Gaby! We're always happy to help in any way possible. Come back soon if there's anything else that... our team can assist you with! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

  • 5.0 out of 5
    November 27, 2020

    Amazing and super Professional service from both Luis and Oliver. They went above and beyond to give me the best deal ever! Thanks guys for you help!...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Cutler Bay

    Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!Kind Regards,Sa...les ManagementSalesmanagement@mbcutlerbay.com or305-251-0345


    Worked with:
    Oliver Ortiz

    Sales Manager

    (5.0) 167 reviews

  • 5.0 out of 5
    November 25, 2020

    Hector was my sales man as usual! I am always a repeat! He is the best, knows what I like and want, also what works best for me! Everyone there is truly... great and very helpful to not only myself but my families as well. That is why we will continue to be loyal Mercedes costumers!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Lauren! We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience. I...t was a pleasure having you at the dealership. We appreciate your review! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

  • 5.0 out of 5
    November 25, 2020

    Always excellent service and attention !!! Makes having your car serviced a complete pleasure, from the moment you arrive, to the loaner car- Thank you... MB !!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Cutler Bay

    Thank you for sharing your experience with us! We truly appreciate your feedback, and this awesome five-star review!Raydel Leon, Service Director305-2...78-6011 or Raydel.leon@mbcutlerbay.com

  • 5.0 out of 5
    November 24, 2020

    Maribel went beyond her job of duty. She made this deal happened. Compared to other dealers she was the one that actually did the impossible to help. I... was about to leave the Mercedes benz family after 10 years but end up staying because of her effort. Smooth transition, the way I wanted.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Elmer, thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance!... Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

  • 5.0 out of 5
    November 24, 2020

    As usual, Robert Damas provided an excellent customer service experience. Always a pleasure to deal with!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and kind words for Robert! We truly appreciate your business and look forward to seeing you next time. Raydel Leon, Service... Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

  • 5.0 out of 5
    November 24, 2020

    Un excelente servicio, desde cuando llegue hasta que me entregaron mi carro, estoy muy agradecida con las atenciones en especial Con Charlie Rodriguez... excelente, y

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Cutler Bay

    Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your ...comments with Charlie and our team, and we look forward to working with you again.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345

View More Reviews