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5.0
14 lifetime reviews.
  • Excellent Customer Service

    Searched online and found the car I wanted at Shulak Motors. After speaking with Nathan, all my questions were answered and I knew this was the ca...


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    Searched online and found the car I wanted at Shulak Motors. After speaking with Nathan, all my questions were answered and I knew this was the car for me without even seeing it. I live approximately two hours away, but it was well worth the drive. Upon arrival, the car was everything Nathan said it was. I purchased a 2002 VW Cabrio convertible and love it. However, the car wouldn't start when I got there, but after a quick jump, it started right up. We all thought it was the frigid temperatures and didn't give it a second thought. I kept the car running the entire time I was at Shulak since it was so cold outside. Unfortunately, after leaving and stopping for lunch on the way home, the car wouldn't start. I figured the battery just needed charged since the car sat on the lot for awhile. Once I got home, I placed the battery on my charger and charged the battery all night; the next morning the car still wouldn't start without a jump. Off to the auto store I went to purchase a new battery. Once the battery was replaced, the check engine light came on. The auto store where I purchased the battery performed an engine check and stated that I needed a very costly part. Being a single woman, and this being my first used car purchase, I was very upset. I didn't have the additional $1000 plus to repair my car. I contacted Nathan at Shulak Motors and he was very apologetic and also surprised that it would need this part since he had the car checked over completely before I purchased it. He offered to fix the Cabrio at no cost to me if I could bring it to Columbus for his mechanic to do the repairs. I agreed and after his mechanic reset the VW, the engine light went off. While there, they inspected the car again, all was good, and I was on my way. Little did I know that by removing the battery, the car was "confused". A simple fix, thank goodness. The car runs smooth now and I have had no other problems. I appreciate Nathan following through on this sale and offering to repair, if needed. Shulak Motors is an honest dealership with integrity. I definitely recommend Shulak Motors for your next used car purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great People to Deal With

    I found the car i wanted and Nathan gave me a great deal. All the paper work on the car's history was available. Nathan was also kind enough to pi...


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    I found the car i wanted and Nathan gave me a great deal. All the paper work on the car's history was available. Nathan was also kind enough to pick me up at the airport when I came to get the car. Julie handled all the paperwork with no issues. Great people to work with and I will certainly consider Shulak motors again when I am in the market for a car in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Upfront, No-hassle Used Car Dealer

    I spent months shopping for a worthwhile Toyota Tacoma within my price range. The market on the trucks I was looking for was (and is) very competi...


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    I spent months shopping for a worthwhile Toyota Tacoma within my price range. The market on the trucks I was looking for was (and is) very competitive for buyers, so when Nathan posted one that fit what I was shopping for, I jumped on it right away. Nathan answered all of my questions thoroughly, and was very flexible arranging times for me to see and drive the truck--which was important because I live two hours away. Because I was the first (of many) to contact him about the truck, he gave me priority and told other potential buyers the truck would not be available until I had made up my mind. I worried that his telling me this was a tactic to push me into a quick decision; however, no time limit was ever set, and other interested parties were never used as a means of negotiation. In the end, it was simply good customer service. When I first saw the truck, it was still at Nathan's mechanic and not yet ready to be sold. Throughout the process of having the truck serviced, nothing Nathan said was ever contradictory or misleading. He allowed me to meet with a mechanic (without him present) to inspect the frame and underside of the truck while it was on a lift. Moreover, I was given copies of his receipts for all the work he had done on the vehicle from the time he brought it onto his lot. Nathan even agreed to have a loud dual-exhaust system replaced with something more low-key just because I preferred it. After the truck was done at the mechanic, I returned to Columbus for a second test drive. When I arrived, it was explained to me that the vehicle had another check engine light come on while I was on my way. The circumstances surrounding this issue and its resolution were explained to me in detail. This was something that never needed to be mentioned to me from a dealer's point-of-view, and other dealers would have surely swept it under the rug. Nathan chose not to do that. You can never really have total peace of mind when making a used car purchase, but this was about as close as I've ever gotten. It was an unusually pleasant experience. I would be glad to return to Shulak Motors in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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