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Reviews

Average Ratings

4.7
14 lifetime reviews.
  • Excellent Customer Service

    Searched online and found the car I wanted at Shulak Motors. After speaking with Nathan, all my questions were answered and I knew this was the ca...


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    Searched online and found the car I wanted at Shulak Motors. After speaking with Nathan, all my questions were answered and I knew this was the car for me without even seeing it. I live approximately two hours away, but it was well worth the drive. Upon arrival, the car was everything Nathan said it was. I purchased a 2002 VW Cabrio convertible and love it. However, the car wouldn't start when I got there, but after a quick jump, it started right up. We all thought it was the frigid temperatures and didn't give it a second thought. I kept the car running the entire time I was at Shulak since it was so cold outside. Unfortunately, after leaving and stopping for lunch on the way home, the car wouldn't start. I figured the battery just needed charged since the car sat on the lot for awhile. Once I got home, I placed the battery on my charger and charged the battery all night; the next morning the car still wouldn't start without a jump. Off to the auto store I went to purchase a new battery. Once the battery was replaced, the check engine light came on. The auto store where I purchased the battery performed an engine check and stated that I needed a very costly part. Being a single woman, and this being my first used car purchase, I was very upset. I didn't have the additional $1000 plus to repair my car. I contacted Nathan at Shulak Motors and he was very apologetic and also surprised that it would need this part since he had the car checked over completely before I purchased it. He offered to fix the Cabrio at no cost to me if I could bring it to Columbus for his mechanic to do the repairs. I agreed and after his mechanic reset the VW, the engine light went off. While there, they inspected the car again, all was good, and I was on my way. Little did I know that by removing the battery, the car was "confused". A simple fix, thank goodness. The car runs smooth now and I have had no other problems. I appreciate Nathan following through on this sale and offering to repair, if needed. Shulak Motors is an honest dealership with integrity. I definitely recommend Shulak Motors for your next used car purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great People to Deal With

    I found the car i wanted and Nathan gave me a great deal. All the paper work on the car's history was available. Nathan was also kind enough to pi...


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    I found the car i wanted and Nathan gave me a great deal. All the paper work on the car's history was available. Nathan was also kind enough to pick me up at the airport when I came to get the car. Julie handled all the paperwork with no issues. Great people to work with and I will certainly consider Shulak motors again when I am in the market for a car in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Upfront, No-hassle Used Car Dealer

    I spent months shopping for a worthwhile Toyota Tacoma within my price range. The market on the trucks I was looking for was (and is) very competi...


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    I spent months shopping for a worthwhile Toyota Tacoma within my price range. The market on the trucks I was looking for was (and is) very competitive for buyers, so when Nathan posted one that fit what I was shopping for, I jumped on it right away. Nathan answered all of my questions thoroughly, and was very flexible arranging times for me to see and drive the truck--which was important because I live two hours away. Because I was the first (of many) to contact him about the truck, he gave me priority and told other potential buyers the truck would not be available until I had made up my mind. I worried that his telling me this was a tactic to push me into a quick decision; however, no time limit was ever set, and other interested parties were never used as a means of negotiation. In the end, it was simply good customer service. When I first saw the truck, it was still at Nathan's mechanic and not yet ready to be sold. Throughout the process of having the truck serviced, nothing Nathan said was ever contradictory or misleading. He allowed me to meet with a mechanic (without him present) to inspect the frame and underside of the truck while it was on a lift. Moreover, I was given copies of his receipts for all the work he had done on the vehicle from the time he brought it onto his lot. Nathan even agreed to have a loud dual-exhaust system replaced with something more low-key just because I preferred it. After the truck was done at the mechanic, I returned to Columbus for a second test drive. When I arrived, it was explained to me that the vehicle had another check engine light come on while I was on my way. The circumstances surrounding this issue and its resolution were explained to me in detail. This was something that never needed to be mentioned to me from a dealer's point-of-view, and other dealers would have surely swept it under the rug. Nathan chose not to do that. You can never really have total peace of mind when making a used car purchase, but this was about as close as I've ever gotten. It was an unusually pleasant experience. I would be glad to return to Shulak Motors in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • slow....but stable

    I usually get a response from the dealer. Without cars.com I usually get nothing. It's reputable and reliable.


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    I usually get a response from the dealer. Without cars.com I usually get nothing. It's reputable and reliable.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • would buy here again and recommend!

    just purchased a vehicle for our college son, made the buying process simple and easy. staff was: friendly and conscientious, easy to talk to, not...


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    just purchased a vehicle for our college son, made the buying process simple and easy. staff was: friendly and conscientious, easy to talk to, not in any way over bearing; very knowledgeable about cars in general, and this vehicle in particular. the lot had a good range of vehicles and prices in stock. the vehicle purchased was in excellent repair, clean and ready to drive off the lot. our son's thrilled, we are thrilled. process was simple: did search on cars.com, contacted dealer, they were quick to respond, helpful and friendly. arrived at lot, they were cheerful, accommodating, and patient. the buying process: no pressure, honest and fair - great value. all records were in order and readily available. excellent experience would buy here again, would recommend without any reservations - very good experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Shulak Motors found the car I was looking for.

    I've known Nate/Shulak Motors for about 5 years and was ready to up grade my Son's car. I saw a Camry in great shape on their lot and before my So...


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    I've known Nate/Shulak Motors for about 5 years and was ready to up grade my Son's car. I saw a Camry in great shape on their lot and before my Son had a chance to see it, it was sold. Nate knew exactly what type of Camry I was looking for. Nate told me he would find another car and called me a few weeks later with an even better Camry than the first one, with 40K less miles in a loaded Sports Edition. Shulak Motors had the car serviced, new front & rear brakes and rotors, steering issue fixed, emission issue (check engine light) fixed and replaced front axle. Car was detailed and looked great. Couldn't ask for a better experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Personal,upfront, accomidating

    We had been searching for a specific model and used the (125 miles) long distance search feature of cars.com The dealer handled all our phone inqu...


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    We had been searching for a specific model and used the (125 miles) long distance search feature of cars.com The dealer handled all our phone inquries without hesitation. We where infomred the tires where poor before we drove to test drive it but where still disappointed that the excessive noise masked most other discoveries. We took it to a local shop for an on the rack inspection and purchased knowing brakes and tires where needed. We are very satisified with the vehichle and this dealer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Customer Service

    I had the pleasure of buying a vehicle from this care lot, after a very devasting car accident that totaled my Toyota 4Runner. As I started lookin...


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    I had the pleasure of buying a vehicle from this care lot, after a very devasting car accident that totaled my Toyota 4Runner. As I started looking for another vehicle, I was headed to another lot, when a stumbled across the Shulak lot. The first time on the lot was a very good experience. I had a long conversation with the owner and looked a vehicles on the lot. One vehicle caught my eye, but I continued to look. After visiting 5-6 other lots, I went back to Shulak. I purchased the car that I saw the first time I was there, I guess it had my name on it. The two partners were very personable and made my experience of finding another vehicle very easy. I've had my vehicle for a week and I lover my new Acura MDX. Thank you Shulak Motors for your excellent service and selection of vehicles.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good Service

    One of the most easiest car purchases I can remember. No pressure relaxed atmosphere. Only thing that would made it absolutely over the top is if ...


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    One of the most easiest car purchases I can remember. No pressure relaxed atmosphere. Only thing that would made it absolutely over the top is if they would have left the maintenance warranty on the vehicle. Because it was on special it was a no warranty as is. It's a small business so I understand they have to make money. Overall all the staff appeared to be very hard working and that says a lot today. Next time I'm looking for a used car this dealer will be my first stop.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Dealership, great experience!

    Shulak Motors bent over backwards to make us happy. The car was everything we wanted for our daughter. Nathan Shulak was fantastic- personable, kn...


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    Shulak Motors bent over backwards to make us happy. The car was everything we wanted for our daughter. Nathan Shulak was fantastic- personable, knowledgeable, and helped us in every way possible. We live 2 hours away, and would drive to Shulak Motors again for such a pleasurable buying experience. I am sure my daughter will be a repeat customer as well!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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