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Reviews

Average Ratings

4.9
90 lifetime reviews.
  • Awesome experience!!!

    I has the best experience at courtesy ford. I recently purchased a 2014 Ford Focus and I couldn't be happier with my decision. Robby Shaffer was s...


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    I has the best experience at courtesy ford. I recently purchased a 2014 Ford Focus and I couldn't be happier with my decision. Robby Shaffer was so helpful and went out of his way to make sure every need I had was met! Anyone who is on the look for a new vehicle I HIGHLY recommend courtesy and ask for Robby Shaffer!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Pressure with NO GAS!

    Went here to test drive the 1st of 3 vehicles on our list. Although we were satisfied with the deal we got, there was considerable pressure and di...


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    Went here to test drive the 1st of 3 vehicles on our list. Although we were satisfied with the deal we got, there was considerable pressure and distractions to keep us there until a deal was made. After 2 hours of test drive and dealing, he offered to buy us lunch and get us out quickly with a gift certificate from a local restaurant(nice perk). Since we were 2 hrs away from home, I would have much rather had a FULL TANK of GAS(same value as meal voucher) and picked and paid for my own dinner. We knew the tank was low after the alarm dinged while out on the test run, but never gave it another thought. after we agreed to a deal, they took the vehicle for one last 'spit shine' and we left to get dinner and was returning to pick it up. We texted salesman and asked if the tank would be full when we picked it up and the response was "we don't fill the tanks on used vehicles". WHAT? Very disappointed. Although I was referred directly to this salesman, I don't think I would deal with him again if I go back there. He also pressured us to write him a review while we were there even though I asked for an email and to do it at my own leisure. (thus this review) That's why they are called salesman and I regret allowing him to get the better deal in the end in my opinion. Lesson learned.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Sales Experience!

    My friend Brad referred me to Robby Shaffer. I went in to sell him my truck but found a car liked instead and left with it that day! The process d...


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    My friend Brad referred me to Robby Shaffer. I went in to sell him my truck but found a car liked instead and left with it that day! The process didn't take that long either. Will recommend him in the future !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • great service and salesman

    Robby Shaffer was an exceptional salesman with excellent knowledge of the vehicle we purchased at courtesy ford.


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    Robby Shaffer was an exceptional salesman with excellent knowledge of the vehicle we purchased at courtesy ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Sales 101

    I drove from Cumberland, MD to Altoona, PA after being referred to Robby Shaffer. I briefly discussed my price range and the cars I liked along wi...


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    I drove from Cumberland, MD to Altoona, PA after being referred to Robby Shaffer. I briefly discussed my price range and the cars I liked along with the color and he found a perfect match within where I wanted to be! Great Sales experience and I will return in the future! Thanks Robby!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Bought my new

    I bought my new edge off of Bobby Krouse. he did a tremendous job on helping me find the right vehicle. I would recommend him to anyone that is lo...


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    I bought my new edge off of Bobby Krouse. he did a tremendous job on helping me find the right vehicle. I would recommend him to anyone that is looking for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought my new

    I bought my new edge off of Bobby Krouse. he did a tremendous job on helping me find the right vehicle. I would recommend him to anyone that is lo...


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    I bought my new edge off of Bobby Krouse. he did a tremendous job on helping me find the right vehicle. I would recommend him to anyone that is looking for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service!

    I went to courtesy ford and talked to Robby Shaffer, I had a great experience with him and he is very knowledgeable! After a few test drives we fi...


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    I went to courtesy ford and talked to Robby Shaffer, I had a great experience with him and he is very knowledgeable! After a few test drives we finally found what we wanted. I highly recommend going to him for a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • awesome experience

    Baught my used truck off Robby Shaffer he made my trip to the dealership an amazing day I would buy another truck off Robby Shaffer over anyone else


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    Baught my used truck off Robby Shaffer he made my trip to the dealership an amazing day I would buy another truck off Robby Shaffer over anyone else

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Salesman Around!

    Robby Shaffer gets the job done. One stop shop, quick and easy.


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    Robby Shaffer gets the job done. One stop shop, quick and easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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