New 888-246-1405 Dealer Website
Used 888-245-9052 Email Dealer
Service 888-249-3609

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Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 8:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 9:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed
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Reviews

4.8
Average based on 91 reviews.
  • Best Shopping Experience

    I was shopping for a used truck and decided to visit Crown Ford because they have a great selection. I am so glad that I did. The salesman took th...

    Dealer Response

    Thank you so much for the opportunity!!


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    I was shopping for a used truck and decided to visit Crown Ford because they have a great selection. I am so glad that I did. The salesman took the time to figure out which trucks best fit my needs and showed me each one of them. They worked with me on the price and got me a great rate on my loan. The entire staff made me feel like I was their most important customer. Buying a vehicle can be a headache but they made the process enjoyable and painless. I would highly recommend visiting Crown Ford when you are in the market for a vehicle. Thanks Crown!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the opportunity!!


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  • Highly Recommend

    Stopped in to purchase a used vehicle for my daughter, had a strict budget to follow. Tara Montague did an awesome job finding the right car for ...

    Dealer Response

    Thank you for taking the time out to write this review of Crown Ford! I'm glad to know Tara had the opportunity to work with you and provide such ...


    Show Full Review

    Stopped in to purchase a used vehicle for my daughter, had a strict budget to follow. Tara Montague did an awesome job finding the right car for our budget, she made sure everything was taken care of! We were literally in and out with a new(used) car within 2 hours or so! The car is great, with low miles and is perfect for my daughter at college. Would definitely recommend and will be back again for another purchase in the future!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out to write this review of Crown Ford! I'm glad to know Tara had the opportunity to work with you and provide such great customer service on our behalf. Please do come back to see us for any of your car needs! Best, Pete Macey, General Manager


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  • Never Purchase a Ford Again!

    I took my XLT Ford F150 to have a window repaired and the rear door would not open. The first tech called and said the door would be $874 and the ...

    Dealer Response

    I would appreciate the opportunity to discuss your experience further in hopes of mending this situation upon your next visit. If you would, pleas...


    Show Full Review

    I took my XLT Ford F150 to have a window repaired and the rear door would not open. The first tech called and said the door would be $874 and the window $200 something with a total of over $1000. Got the next call saying that they could do nothing for the rear door and could fix the window issue. My issue is.... This is a FORD dealership who makes these vehicles so who suppose to fix it. You could do nothing, IT is my husbands truck and I took it home and found a small tool kit and took out 2 of the 4 screws holding the door ( A Women)....But the dealership charged us over $130 for a diagnostic fee for nothing and nobody could explain why because the tech did NOT open anything. I have a 2005 GMC and never had as many cosmetic issues that I have had with a FORD.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I would appreciate the opportunity to discuss your experience further in hopes of mending this situation upon your next visit. If you would, please contact me at 910-867-1121. Joe Johnson, Service Manager.


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2011

Crown Ford is the #1 Ford dealer in the area. Choose from a large selection of new & used vehicles. We offer Quality Ford Service & Repairs, Genuine Ford Parts, Quick Lane Tire & Auto Center, Truck Repair Center and a Collision & Repair Body Shop. Crown Ford is one of the top 50 Ford stores in the nation. We are dedicated to delivering exemplary service & value everyday. Your satisfaction is the key to our success. We want to be the standard in which excellence is measured & will settle for nothing less. Crown Ford proudly supports our Military. We have spent years building our reputation as a leading Ford dealer in NC; come experience why!

"Call, Click, or Come by. Car Buying Made Easy"