New 855-314-1741 855-314-1741
Service 855-315-3609 855-315-3609

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Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 8:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 9:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed
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Reviews

4.0
245 lifetime reviews. Includes reviews of Crown Ford Fayetteville from DealerRater.com
  • Best Shopping Experience

    I was shopping for a used truck and decided to visit Crown Ford because they have a great selection. I am so glad that I did. The salesman took th...

    Dealer Response

    Thank you so much for the opportunity!!


    Show Full Review

    I was shopping for a used truck and decided to visit Crown Ford because they have a great selection. I am so glad that I did. The salesman took the time to figure out which trucks best fit my needs and showed me each one of them. They worked with me on the price and got me a great rate on my loan. The entire staff made me feel like I was their most important customer. Buying a vehicle can be a headache but they made the process enjoyable and painless. I would highly recommend visiting Crown Ford when you are in the market for a vehicle. Thanks Crown!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the opportunity!!


    Hide Full Review
  • Don't believe a word!

    Even though the person that made the deal with me no longer works there and according to the powers that be , I am not going to get what was prom...

    Dealer Response

    Hello Theda and thank you for your feedback. I apologize for the inconvenience and the frustration that you may have incurred with us. It disappoi...


    Show Full Review

    Even though the person that made the deal with me no longer works there and according to the powers that be , I am not going to get what was promised to me . I held up my end, but now they are peddling backwards from their part of the deal. So much more, just be careful, get everything in writing and make sure you get names. CYOB is a must when dealing with this dealership.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Theda and thank you for your feedback. I apologize for the inconvenience and the frustration that you may have incurred with us. It disappoints me to hear about your experience and your dissatisfaction. Please give me at 910-826-6138 so we can discuss this in further detail. Thank you Kindest Regards, Andrea Martin Customer Experience Manager


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  • Customer Service/Feedback

    I was in the market of possibly buying a pre-owned car because of many promising emails promising pre approval of auto loan. This dealer sent emai...

    Dealer Response

    Chadwick, we are glad we could help!


    Show Full Review

    I was in the market of possibly buying a pre-owned car because of many promising emails promising pre approval of auto loan. This dealer sent emails and I explained my situation and still they offered to help in any way possible. They seemed to understand my position were professional in all aspects. I would recommend this dealer to another. I decided to hold off on a car and try and save money for a down payment.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chadwick, we are glad we could help!


    Hide Full Review
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About Our Dealership

Dealer on Cars.com since June 2011

Crown Ford is the #1 Ford dealer in the area. Choose from a large selection of new & used vehicles. We offer Quality Ford Service & Repairs, Genuine Ford Parts, Quick Lane Tire & Auto Center, Truck Repair Center and a Collision & Repair Body Shop. Crown Ford is one of the top 50 Ford stores in the nation. We are dedicated to delivering exemplary service & value everyday. Your satisfaction is the key to our success. We want to be the standard in which excellence is measured & will settle for nothing less. Crown Ford proudly supports our Military. We have spent years building our reputation as a leading Ford dealer in NC; come experience why!

"Call, Click, or Come by. Car Buying Made Easy"