Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.2
242 lifetime reviews. Includes reviews of Crown Ford Fayetteville from DealerRater.com
  • Best Shopping Experience

    I was shopping for a used truck and decided to visit Crown Ford because they have a great selection. I am so glad that I did. The salesman took th...

    Dealer Response

    Thank you so much for the opportunity!!


    Show Full Review

    I was shopping for a used truck and decided to visit Crown Ford because they have a great selection. I am so glad that I did. The salesman took the time to figure out which trucks best fit my needs and showed me each one of them. They worked with me on the price and got me a great rate on my loan. The entire staff made me feel like I was their most important customer. Buying a vehicle can be a headache but they made the process enjoyable and painless. I would highly recommend visiting Crown Ford when you are in the market for a vehicle. Thanks Crown!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the opportunity!!


    Hide Full Review
  • Great!

    Even though I haven't purchased a vehicle as of yet. The salesperson that helped me while I was looking, Will, was a great help! He seemed very k...


    Show Full Review

    Even though I haven't purchased a vehicle as of yet. The salesperson that helped me while I was looking, Will, was a great help! He seemed very knowledgeable and because I was alone he put me at ease. If you're looking for a vehicle and a good, honest salesperson go to Crown Ford of Fayetteville and see Will!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Will not return call
    April 13, 2017

    I have been trying for 3 months to get a refund of a gap and extended warranty on a vehicle I bought at crown ford of Fayetteville. I can not get ...


    Show Full Review

    I have been trying for 3 months to get a refund of a gap and extended warranty on a vehicle I bought at crown ford of Fayetteville. I can not get them to answer my call nor return my calls. I have left numerous voice mails for the person who they say is the only one that handles this. I have bought 3 vehicles from this dealership and after this I can assure you I will never buy another vehicle from them. They definitely do not stop behind what they sell.

    Does not recommend this dealer

    Hide Full Review
  • Car Purchase
    March 16, 2017

    My sales person, Simone, was awesome! Very knowledgeable and professional. I told her exactly what I was looking for and she went above and beyond...


    Show Full Review

    My sales person, Simone, was awesome! Very knowledgeable and professional. I told her exactly what I was looking for and she went above and beyond to make sure I drove away satisfied! I would definitely recommend stopping by and allowing her to assist you with your car search.

    Does recommend this dealer

    Hide Full Review
  • Bought our car a few months ago from Lee and Moses

    Bought an escape a few months ago from Lee and he couldn't have been more helpful with the whole car buying experience. From his knowledge of the ...

    Dealer Response

    Thank you for choosing to do business with Crown Ford. We know you have many choices when it comes to automotive service providers and we sincerel...


    Show Full Review

    Bought an escape a few months ago from Lee and he couldn't have been more helpful with the whole car buying experience. From his knowledge of the cars bells and whistles to his wonderful customer service while talking numbers. I would recommend Crown Ford but mostly dealing with Lee if you are looking for a new or used Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing to do business with Crown Ford. We know you have many choices when it comes to automotive service providers and we sincerely appreciate the fact that you have given us the opportunity to earn your business. We hope you enjoy many happy years of driving your Escape. Pete Macey Crown Ford


    Hide Full Review
  • Shopping for a car

    I was shopping for a used car at crown ford & had a wonderful sales person. Kayshala Adams. Although I did not buy a car that day I plan on return...


    Show Full Review

    I was shopping for a used car at crown ford & had a wonderful sales person. Kayshala Adams. Although I did not buy a car that day I plan on returning just to purchase from her. She was wonderful help & had great people skills!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Spare Tire/ Leveling Kit
    February 23, 2017

    Asked quick lane to put on my spare tire after I paid $1k to have them do a leveling kit on my 2015 F150. They said it wouldn't fit because my tir...


    Show Full Review

    Asked quick lane to put on my spare tire after I paid $1k to have them do a leveling kit on my 2015 F150. They said it wouldn't fit because my tire is a 33. Took my truck home and it did it myself. Fit just fine. On top of that they hooked up my tire pressure monitoring systems wrong and the sensors keep cutting in and out. Worst service ever. Only reason they did my leveling kit is because my truck is still under warranty. The leveling kit isn't even OEM. It's aftermarket. Garbage service and I'll never let them work on my truck again.

    Does not recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Awesome experience
    January 26, 2017

    Bought a car 2 months ago and Airika Brown was awesome she helped and answered every question. I would suggest you ask for her, she made the stre...


    Show Full Review

    Bought a car 2 months ago and Airika Brown was awesome she helped and answered every question. I would suggest you ask for her, she made the stress of buying a car so less stressful.

    Does recommend this dealer

    Hide Full Review
  • Neici is amazing!
    January 26, 2017

    Neici was very helpful. I'm currently searching for a new vehicle and absolutely hate feeling pressured. She was very patient since this is my fir...


    Show Full Review

    Neici was very helpful. I'm currently searching for a new vehicle and absolutely hate feeling pressured. She was very patient since this is my first major purchase. I had reservations about Ford vehicles, but she definitely eased my mind. I know I'll be coming back to her when I am ready to take that step just based on how comfortable she made me feel.

    Does recommend this dealer

    Hide Full Review
  • Bad experience at crown ford service department
    January 12, 2017

    I dropped off my 2015 Ford GT to get my headliner replaced, when came back to pick up my car I find out that some of my military gears that I had ...

    Crown Ford Fayetteville

    We apologize for the experience you had and regret that you your visit went as described. Please give us a call at 910-826-6101, as we'd appreciat...


    Show Full Review

    I dropped off my 2015 Ford GT to get my headliner replaced, when came back to pick up my car I find out that some of my military gears that I had in the the back seat got stolen, so I immediately went and check my trunk cause I just bought an oil filter for the car, guess what, it was gone! I was pissed off. Hope this doesn't happen to any you account for stuff before you leave your car at crown ford .

    Does not recommend this dealer
    Came in for service or repair
    Crown Ford Fayetteville

    We apologize for the experience you had and regret that you your visit went as described. Please give us a call at 910-826-6101, as we'd appreciate the opportunity of working with you to look into this.


    Hide Full Review