I bought my car back in Oct 2017. Everything was great then, Joe was very helpful and they helped me with a tough situation. However, they made me promises... that they did not stick to. First, the check engine light on the car came on 2 days later, they also promised me a sensor for the vehicle before I even left with it, finally, there was a really bad smell like something was burning coming through the vents of the vehicle which started happening 2 days later. I called over and over, left messages upon messages for Joe but I was never called back after all my attempts. I tried multiple times to contact them because I didn't want to believe that they were dodging my calls. I took my car there for an oil change to at least get to see them a second time. They made me more promises to get me the sensor while I was there. When I left they did me the exact thing... No call back after multiple attempts to reach out to them. They did something to switch off the check engine light at the time of the oil change. However, as soon as I left, not even a mile later I called to let Joe know that the light came back on which he asked me to do should that happen. He continued with the promises about sorting the sensor out because that's what he thought was the issue causing the light to come on. Of course, after getting tired of trying to reach out to them I decided to take my car to a big dealer respective to the brand. I got the whole run down of the car. While it was not a bad vehicle. the strange smell was caused by a broken cap in the engine something that they could have simply told me because they "looked" when I brought the car for the oil change. I got the cap replaced and have not had an issue with this smell to this day. The Tire pressure sensor I will have to replace myself because this company will not keep their promise. While they were not bad people they were not honest and that is my only issue with them. I will not refer anyone to them and I will not buy another car from them. This is my personal experience but everyone's is different but In my opinion they are not upfront about their vehicles.
Everyone was beyond nice, from the time i walk in until i leave with my new car. They made me feel that it was not just about selling a car to me but... it was about selling what they stand for as a car dealership, honesty, integrity and really making their customers feel good as they drive their new purchase vehicle off their lot.
Excellent service and staff. Very helpful . Definitely the place to buy a vehicle.. great inventory of cars . Would recommend this dealership to anyone
I recently had my Lexus detailed and serviced. I Drive 45 minutes to have work done on my car. I have never been more happy or pleased with the results.... Not only does my car look like it’s brand new but the staff was incredible and went above and beyond to make sure i was satisfied. I highly recommend and definitely will be back soon .
This dealership was very helpful and made the whole buying process very easy. I would recommend this dealership to anyone. Great Cars to choose from!
If you ever looking for a car, this place is amazing the manager and rep were the best people to do business with. They help no matter what and stay with... you to the end. I am very happy to have brought a car from Jim Juliani Motors.
Great customer service, all gentleman helped out on a timely manner , definitely great place to come and shop for cars would def recommend to come here... to shop cars.
We had a excellent experience here with Joe and all the other great people at Jim Juliani's. I would recomend them to anyone. Thank you very much.
I was extremely impressed by the professionalism and excellent customer service that my wife and I received when purchasing our Tahoe. The vehicle was... in excellent condition and they even offered to supply new headphones for the entertainment system. The facilities are clean and well maintained and the atmosphere is very nice. Everyone did absolutely everything they could to make our car buying experience as nice as possible. Special thanks to Joe, Milton and Kyle for their outstanding customer service. Truly the best car buying experience we have ever had.
My first experience in buying a car and it went very well, Joe was very nice and professional and very helpful. i would defiantly recommend my friends... and family to this dealership. Thank you care bear !