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Used 888-617-3549 Email Dealer
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Reviews

Average Ratings

4.7
Average based on 7 reviews.
  • John at used store was Great

    Being just over 200 miles away John was a pleasure to buy from. He told me of small problems (truck had 248,000 miles) and was very fair on price....


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    Being just over 200 miles away John was a pleasure to buy from. He told me of small problems (truck had 248,000 miles) and was very fair on price. Bottom line I was Very Happy! John I would do business with you anytime. Thanks Mike from Indianapolis, IN.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?

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  • John in Ottawa and Paul in Marseilles

    I met up with John in Ottawa and looked at what they had for sale, at this time he didn't but took the time to make me a list of used trucks in Ma...


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    I met up with John in Ottawa and looked at what they had for sale, at this time he didn't but took the time to make me a list of used trucks in Marseilles, and very detailed to save me time. Went to Marseilles and met Paul and with in 2 hrs had my new truck, honest answers from both of them and up front about everything. Made my experience very easy!! Thanks to both of them. John Dodd

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • new car

    The Bentz family has always treated my family good on all the vehicles. We have purchased. Great people.


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    The Bentz family has always treated my family good on all the vehicles. We have purchased. Great people.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Autocheck Report outdated, sales dept unaware etc.

    Dealership has inaccurate documents on vehicle for sale. Wants fees for selling 2010 Mercury but trying to pass off previous 2010 Autocheck as cur...

    Dealer Response

    So sorry I would like to help with any problem you had. Please call me 815-434-0370 we have fixed the problem.. again Sorry


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    Dealership has inaccurate documents on vehicle for sale. Wants fees for selling 2010 Mercury but trying to pass off previous 2010 Autocheck as current information. Sales Department was shocked of current information that I already had in possession. Dealership refused to allow an independent mechanic to come in to examine this vehicle. I was lied to twice and provided proof with my own documentation. Never received an apology for their oversight. It was more upsetting to drive 8 hours, plus the cost of fuel due to their negligence. Consult your local county court house before going to this business.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So sorry I would like to help with any problem you had. Please call me 815-434-0370 we have fixed the problem.. again Sorry


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  • The way car buying should be

    We recently purchased a used auto from Terry Bentz Buick. This was a rather rare vehicle so we travelled from Cincinnati Ohio (340 miles away) to ...


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    We recently purchased a used auto from Terry Bentz Buick. This was a rather rare vehicle so we travelled from Cincinnati Ohio (340 miles away) to purchase this vehicle. I work in the auto finance business so I am very familiar with the workings of auto dealerships and I personally purchased several autos over the last few years. The folks at Terry Bentz were a true pleasure to deal with. They did not play any "games" and there was absolutely no pressure to buy or make a decision. We felt like they were trying to help us instead of feeling like they were trying to "sell" us a car. I would recommend that if you live in North or Central Illinois and are looking for a car, you need to give these folks a try. I only wished I lived closer so I could buy our next vehicle there.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 6 found this review helpful. Did you?

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  • Snarky service advisor

    When I questioned the cost of a repair, the service advisor said she "rounded up" (by .3 hr) the actual time the technician spent on the repair. N...


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    When I questioned the cost of a repair, the service advisor said she "rounded up" (by .3 hr) the actual time the technician spent on the repair. Not very ethical! Unfortunate, because the shop foreman is a great guy and top-notch technician.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 5 found this review helpful. Did you?

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  • Best Buying Experience Ever!

    This dealer was recommended to me and went above and beyond any expectations. They were very up front about everything with the cars. Recommended ...


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    This dealer was recommended to me and went above and beyond any expectations. They were very up front about everything with the cars. Recommended something that worked very well for me. The value was excellent, the service was excellent and we were treated honestly and fairly! Definite recommend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?

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