Reviews
Excellent
Very profesional, fascinated with the employees. Excellent place, very clean. Front desk was very profesional as well. Loved my car, highly recommend. Would definetly stick to this dealer always.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recall on Grand Marquis fixed.
Took car in for a recall Ford motor company finally put out for my 2003 Grand Marquis headlights turning off on their own. The problem got fixed in a timely manner and the staff at Pines Ford was great.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Best Place to Service Your Vehicle
Thank You Peter in the Service Department for Lincoln. You are the best, I took the vehicle for a minor issue and was out in a matter of 30 minutes. The Car is perfect tho Im so excited and happy with my Lincoln MKZ I totally recommend this car, not just the car but the dealer and the Staff is amazing. Thank You once again. Xoxo
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My Escape experience.
Great experience! My thanks to Eddie, Gene and my Finance Director for going over the top in helping me get my new Escape. To my Rosa, the Internet Manager, my greatest gratitude for been so kind, and professional and most important caring. Pines Ford your Sales team is the BEST! .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Remarkable Service - Mr. Alicea
In my opinion, it is Mr. Anthony Alicia that will keep me in the Lincoln family for a long, long time. I told him that my wife went to the hospital on the morning of my scheduled service, and on his own initiative,he promptly arrainged a loner so that I could visit my wife while Pines serviced my MKX. His care and attention to detail was well appreciated. I am now a loyal customer. Sincerly, Steve - MKX owner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marc is a fabulous man!
Quick and easy! Marc was friendly and updated me as the service progressed. Will definitely be back for future service. Thank you everyone at Pines Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Great service! Quick! Absolute pleasure! Great work! Work is always top notch and I trust the people working on my truck to get me in and out
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent buying experience
Was treated greatly in this dealer. The negotiations were the easiest I have ever had and Jorge was an awesome sales rep. The vehicle was as expected when it was delivered to me. Good job Pines Ford...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great great service as usual from Joe Abraham !!
Great great service as usual from Joe Abraham !! He makes so easy
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, we appreciate your feedback of our Staff's outstanding service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Courteous and Friendly
I have used this dealership for over 16 years and have purchased/leased 6 cars from them. Everyone is friendly and courteous from my sales rep Rodolfo to the service reps.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car