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Reviews

Average Ratings

3.4
210 lifetime reviews.
  • Customer

    I Went to Biltmore Motorso and was helped by Roger. He was extremely helpful, and made my process so much easier. I'm so thankful to them and glad...


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    I Went to Biltmore Motorso and was helped by Roger. He was extremely helpful, and made my process so much easier. I'm so thankful to them and glad I made the right choice.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mr luis

    First time buying a car and I spoke with Roger! He was extremely helpful and and the process went smoothly. I was explained every detail upfront ...


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    First time buying a car and I spoke with Roger! He was extremely helpful and and the process went smoothly. I was explained every detail upfront so there were no surprises.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buick Enclave

    Spoke to Roger (salesman) in regards to the documents I needed to bring in with me. The next day I was able to purchase the vehicle I wanted fairl...


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    Spoke to Roger (salesman) in regards to the documents I needed to bring in with me. The next day I was able to purchase the vehicle I wanted fairly quickly with no issues. Roger at Biltmore motors was very nice and knowledgeable. I'd definitely recommend Biltmore to my friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The dealer fee is very expensive

    The dealer fee is very expensive. The most expensive of the cars seen in the area. If them to take this dealer fee would sell more, as can the mor...


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    The dealer fee is very expensive. The most expensive of the cars seen in the area. If them to take this dealer fee would sell more, as can the more difficult it is to bring the customer into the store.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Dealer Fees outlandish

    Drove over from Naples to look at 2014 Hyundai Sonata. They had 3 the same price. Sales guy was very good. Went for a drive in the one I liked and...


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    Drove over from Naples to look at 2014 Hyundai Sonata. They had 3 the same price. Sales guy was very good. Went for a drive in the one I liked and I told them to put together the numbers. I was paying cash. The final price they gave me was one thousand four hundred more that the internet price. That is without taxes and transfer fees. I asked why it was not the internet price and they said on the web site there were exceptions they could charge for. I said when I called them, they said there was no dealer fees.....but they said there were other fees. I walked out. I would have bought the car then and there if they would have sold it to me for what the internet sale price was. Terrible Experience.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellent Service

    Thank you Biltmore Motors for the excellent service. You guys were great! I will definitely recommend this Dealer to my friends and family. My sal...


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    Thank you Biltmore Motors for the excellent service. You guys were great! I will definitely recommend this Dealer to my friends and family. My sales representative Henry Baena was awesome on getting me a great deal. We are very happy with the vehicle, Thanks again you guys are awesome!!! Much success to you all :)

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • loss my first car and came to aldo.

    excellent customer service from Aldo, you can definitely tell that he loves what he do. i bought 2 cars from him, all in great condition. i thank ...


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    excellent customer service from Aldo, you can definitely tell that he loves what he do. i bought 2 cars from him, all in great condition. i thank god for alll that aldo has done for me and my family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Refused To Work With Me

    I have been seeking a good used vehicle for several months now. To keep my research straight, I communicate with everyone via email. When I emaile...


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    I have been seeking a good used vehicle for several months now. To keep my research straight, I communicate with everyone via email. When I emailed this company and told them I wished to keep our business in writing (and the reason why), I received a reply that I was "...not wanting to interact with us the proper way". Email IS PROPER! I sent another email which went ignored. If you can't handle email, Biltmore Motors, perhaps don't have an email address? I have crossed a heavy line through the vehicle I had interest in. I have no problem finding companies very eager to answer my requests for information and negotiate a fair price via email. Welcome to the 21st century, Biltmore.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great customer service!

    Walked in not knowing whether or not I'd be walking out with a car, but Aldo made sure to assure me that I would not leave without a set of car ke...


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    Walked in not knowing whether or not I'd be walking out with a car, but Aldo made sure to assure me that I would not leave without a set of car keys and a smile! Definitely coming back and making future refererrals :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • clean dealer great customer servivce and knowledge

    great service awsome... aldo rodrigeuz got me a great deal on my dodge!!! walked through everything weith me and had good knowledge of the invento...


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    great service awsome... aldo rodrigeuz got me a great deal on my dodge!!! walked through everything weith me and had good knowledge of the inventory on lot...thank u biltmore motors

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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