New 888-595-4505 Dealer Website
Used 888-432-2572 Email Dealer
Service 877-646-4409

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
Average based on 28 reviews.
  • Awesome Experience

    In and out quickly. Little or no haggling. Excellent deal.The salesman was very thorough in explaining everything. My new FORRESTER is the 9th Sub...


    Show Full Review

    In and out quickly. Little or no haggling. Excellent deal.The salesman was very thorough in explaining everything. My new FORRESTER is the 9th Subaru that myself or a family member has purchased over the years. My wife is currently driving a LEGACY.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Customer Satisfaction

    There was no need for us to go elsewhere as Juan Hernandez is a great salesman and a consummate professional. We did not have to do much other th...


    Show Full Review

    There was no need for us to go elsewhere as Juan Hernandez is a great salesman and a consummate professional. We did not have to do much other than trade in our vehicle which Juan got us a good trade and we did not have to sell it ourselves and look at all the great new cars!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Outstanding Customer Service by Juan Hernandez

    We have purchased our second Subaru at this dealership. Juan has been our salesman for both and has done exceptionally well! He knows how to not...


    Show Full Review

    We have purchased our second Subaru at this dealership. Juan has been our salesman for both and has done exceptionally well! He knows how to not only sell cars but to remain attentive to the customer's needs and continues the assistance even after the sale of the vehicle! THANKS JUAN!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Big surprise

    Not the typical auto dealer, no hassle, no games and easy to negotiate with.


    Show Full Review

    Not the typical auto dealer, no hassle, no games and easy to negotiate with.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • On line shopper.

    I am looking for a particular car and color. These people have been very helpful in helping me find what I want.


    Show Full Review

    I am looking for a particular car and color. These people have been very helpful in helping me find what I want.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Go see Jerry!

    Great experience! Not the anxiety provoking experience I anticipated! They gave me a very fair price for my trade in! Very nice and Jerry Johnson ...


    Show Full Review

    Great experience! Not the anxiety provoking experience I anticipated! They gave me a very fair price for my trade in! Very nice and Jerry Johnson was just the best!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • BEST CAR BUYING EXPERIENCE EVER

    PURCHASED A NEW OUTBACK AND COULD NOT BE HAPPIER WITH THE PROCESS FROM BEGINNING TO END. OUR SALES PERSON, JERRY JOHNSON WAS RECOMMENDED BY A REL...


    Show Full Review

    PURCHASED A NEW OUTBACK AND COULD NOT BE HAPPIER WITH THE PROCESS FROM BEGINNING TO END. OUR SALES PERSON, JERRY JOHNSON WAS RECOMMENDED BY A RELATIVE. TALKING TO JERRY IS LIKE TALKING TO A FRIEND. HE WAS VERY KNOWLEDGEABLE AND HAS CONTINUED TO TOUCH BASE WITH US TO MAKE SURE WE ARE USING ALL OPTIONS THAT OUR NEW VEHICLE HAS TO OFFER. WE. VERY HAPPY CUSTOMER!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Not impressed

    Bought a used car from them in October. Thankful to have bought the extended warranty...normally don't. Car had to be towed within two weeks of pu...

    Dealer Response

    We are so sorry to hear about your experience, as we always try and make every purchase the best there can be, and continue to provide top notch c...


    Show Full Review

    Bought a used car from them in October. Thankful to have bought the extended warranty...normally don't. Car had to be towed within two weeks of purchase and car has had $1000 in repairs in six months. Won't return to this dealer.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are so sorry to hear about your experience, as we always try and make every purchase the best there can be, and continue to provide top notch customer service after the purchase. Feel free to reach out to us, as we always make things right! Subaru of Jacksonville


    Hide Full Review
  • Used Forrester Purchase

    Purchased a used 2009 Forrester with low mileage and very clean. I have had it for a year now and overall am satisfied with the vehicle. I do not ...


    Show Full Review

    Purchased a used 2009 Forrester with low mileage and very clean. I have had it for a year now and overall am satisfied with the vehicle. I do not like the "whiney" engine sound, but it does operate ok. Gas mileage varies from 22-32 mph which is a surprising spread. Some of the plastic pieces (gas cap tether, gas exterior cover release handle and tail gate rubber bumpers) have broken off. This vehicle is, in my estimation, not any better than others in this category. New 2014 price on this vehicle is too high for what you are getting. Suggest an interested buyer shop around before purchasing a Suburu.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great experience

    Found a truck I liked on Cars.com and contacted the dealer Subaru of Jacksonville. I received a prompt response from Josh Strickland. Josh was cou...


    Show Full Review

    Found a truck I liked on Cars.com and contacted the dealer Subaru of Jacksonville. I received a prompt response from Josh Strickland. Josh was courteous and professional. When we arrived at the dealership, the truck was parked, clean and ready for inspection. Josh and the crew were easy to deal with and I would recommend them to anyone. The drive from Gainesville was time well spent.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review