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Reviews

Average Ratings

5.0
931 lifetime reviews. Includes reviews of Subaru of Jacksonville from DealerRater.com
  • Top notch experience

    Gene knew his car and had everything set up. They were outstanding in every aspect. Finance didn't try to work me over. It was fast and easy.

    Dealer Response

    Thank you for the awesome review, Jay! We hope you enjoy your new car!


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    Gene knew his car and had everything set up. They were outstanding in every aspect. Finance didn't try to work me over. It was fast and easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the awesome review, Jay! We hope you enjoy your new car!


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  • professional interactions with clear and concise explanation
    May 27, 2017

    I went to the dealership to continue my research into leasing a 2017 Forrester Mr.Sean Lee was helpful and conscientious helping me decide on a ve...


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    I went to the dealership to continue my research into leasing a 2017 Forrester Mr.Sean Lee was helpful and conscientious helping me decide on a vehicle and complete the lease and the sale of my current vehicle. Thanks to Sean, Bruce and supporting management.

    Does recommend this dealer

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  • We keep comimg back here!
    May 24, 2017

    This is the fifth car we have bought from this dealership! We totally love the great service from both sales and from their service department.


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    This is the fifth car we have bought from this dealership! We totally love the great service from both sales and from their service department.

    Does recommend this dealer

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  • Josh Strickland customer service awesome
    May 24, 2017

    Amazing customer service by Josh Strickland and Anita Clarkson. My experience was awesome. Purchase went so smooth. I can't thank everyone enough...


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    Amazing customer service by Josh Strickland and Anita Clarkson. My experience was awesome. Purchase went so smooth. I can't thank everyone enough. Everyone was so welcoming and friendly. Many thanks!

    Does recommend this dealer

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  • Great guy awesome purchase
    May 24, 2017

    Ryan Munro gave me a great deal was easy to talk to. Made my buying experience a happy time and very knowledgeable about the product he is selli...


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    Ryan Munro gave me a great deal was easy to talk to. Made my buying experience a happy time and very knowledgeable about the product he is selling

    Does recommend this dealer

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  • Top Notch Service and an Excellent Experience
    May 24, 2017

    After my trusty 4Runner kicked it, I knew it was time for a new Subaru. From scheduling an initial appointment for a test drive on a Crosstrek, t...


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    After my trusty 4Runner kicked it, I knew it was time for a new Subaru. From scheduling an initial appointment for a test drive on a Crosstrek, to the subsequent test drives of almost every other Subaru model, the team here was helpful, on top of it, and never at all pushy. Ryan was knowledgeable and stayed in touch, but I never felt pressured to buy. When I did finally settle on a new Impreza, Ryan and the team found the exact model, color and trim I wanted, gave me a great, fair price, and lined up all of the paperwork to make things as painless as possible. It's worth noting that the owner and this location are also really dedicated to supporting families in the Jacksonville community. Rare thing to find a dealer who also gives back in an authentic way. Would definitely recommend Subaru of Jacksonville and Ryan!

    Does recommend this dealer

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  • Outstanding in every way
    May 24, 2017

    Thanks to Ryan Munro and the folks at Subaru Jax. Timely, Professional, Knowledgeable. Can't say enough good things about Ryan's help and custome...


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    Thanks to Ryan Munro and the folks at Subaru Jax. Timely, Professional, Knowledgeable. Can't say enough good things about Ryan's help and customer service. Easiest vehicle purchase / transaction I've ever had. Pretty good bet they made a customer for life. Great car too!

    Does recommend this dealer

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  • 'Juan'derful Experience
    May 23, 2017

    Juan Hernandez is a very knowledgeable, experienced Subaru salesman and a delight to work with. He is pleasant and patient, treating us with cour...


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    Juan Hernandez is a very knowledgeable, experienced Subaru salesman and a delight to work with. He is pleasant and patient, treating us with courtesy and respect. He is a good teacher as well as a good listener. We are very happy with our new Outback decision and with Juan's help and guidance through the purchasing process. Everyone we met at the dealership was very professional and helpful. Thanks again, Juan!!

    Does recommend this dealer

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  • First Subaru
    May 23, 2017

    Thanks to all the good folks at Subaru of Jacksonville for a great buying experience. My salesman, Steven, was new and it seemed the entire dealer...


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    Thanks to all the good folks at Subaru of Jacksonville for a great buying experience. My salesman, Steven, was new and it seemed the entire dealership chipped in to help him and us with the many features involved with the new Outback. Good people there and I would recommend to anyone.

    Does recommend this dealer

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  • Great experience overall!
    May 22, 2017

    Out of all my years of shopping for cars i have never had as good of an experience as I did at Subaru of Jacksonville. Mark Minter was a great he...


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    Out of all my years of shopping for cars i have never had as good of an experience as I did at Subaru of Jacksonville. Mark Minter was a great help in getting me into a very specific vehicle that I wanted. Grade A service and they gave me a heck of a price. Thanks again!

    Does recommend this dealer

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