Reviews

Average Ratings

3.0
2 lifetime reviews.
  • Bought and sold

    After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible ...


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    After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very unhappy...

    I visited CarMax with my sister the last week of January, test drove a car, found one that I wanted in my price range and the salesman, LaRon, ord...


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    I visited CarMax with my sister the last week of January, test drove a car, found one that I wanted in my price range and the salesman, LaRon, ordered for it to be sent to the Huntsville store. A few days later, I saw a car on their website that I was interested in as well. LaRon did not tell me that I could not view more than one car so he cancelled my first car and had the second car sent for me to view. I was prepared to buy one of the two cars on the spot. He should have explained the process to my sister and myself. So, I came home with no new car after waiting two weeks. I would not recommend LaRon at all...

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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