Keith Hawthorne Hyundai of Gastonia

It’s hard when you are a single mom to go anywhere and buy cars. So many people try to take advantage thinking you have lack of knowledge. From the time... My sister and I arrived at Keith Hawthorns it was great. Phil was amazing to work with in the process of buying the 2019 Tucson. Floor manager Gregg was very helpful at getting best deal for my money. This is definitely at place where all the staff work as a team. Very friendly and fun to be around. Always kept me informed. Thank you Phil for a wonderful experience. Thank you Gregg (Gary lol) for working so hard for an amazing deal on this Tucson.

they lied to me and then after my car was there and would not start I had to take it back 3 or 4 times! They also did not tighten the oil plug and I... lost alot of oil and could have blown my engine!Lied to me about other repairs and totally screwed up my oil pan and did not repair it right! Broke a bolt off and covered it up with sealant until it started to leak this week! Took it to let someone see where the leak was and seen the so called mechanic tried to hide it all by trying to make a gasket around the oil pan with sealant! There was no reason to take off the oil pan!! What kind of service is this ????You really want them to work on your car???? LOL

Great people, great cars . Very nice facility and awesome selection

We offered a deal on a used car, but this dealership was unwilling to negotiate. We walked away. I would not recommend. They didn't even give a counter... offer.

Employee said my needed service was "just a recall" like it was unimportant since I wasn't being charged and big differance about time it took to get... work done over the phone while making appt. & when I get there

Jerome is an excellent sales man. He knows how to find the car for you! The facility is well kept and clean. Service department are super friendly and... accommodating.

Our sales rep. Ross was such a pleasant guy to work with. He was professional, courteous and very knowledgeable. We couldn't have been given more attention... and assistance and we will be certain to tell our friends and family what a great experience we had in buying our new car. By the way, we love this car. Everyone there at Hawthorne dealership was so helpful and nice. thanks

Purchased a 2016 Hyundai Veloster in November 2016. Mike and Matt were great to work with during the ourchasing process. Both were very patient and... worked diligently to make the process smooth and worry free. I feel I made a great decision in purchasing my first Hyundai.

Great experience buying our 2016 Accent. Christian Hicks was very professional, as were the other employees we encountered. While we waited for bank results,... the receptionist and another salesman were very friendly and talked with us to pass time. When results came in, Christian laid everything down in front of us payment wise, with a few different down payment amounts. I never felt pushed into the sale, he stayed past business hours to help us twice. Took us personally on a test drive and explained all the "bells and whistles" of the car. (Which I really liked) If you want a great experience, definitely visit here.

First they use the old pressure sale tactics, then there service dept is the worst and they don't tell you everything up front , also when you call them... to ask a question , nobody can connect you to the correct dept , after 4 phone transfers they tell you to call back , I have warned everybody I run into never to buy from them , and last my wife totaled the car and we have to get a new one so they lost out on another sell ,.