Reviews
Great customer service, felt no pressure to buy a car.
Great customer service, felt no pressure to buy a car. We ended to buying a car here. Very happy with our experience!
Great customer service, felt no pressure to buy a car.
Great customer service, felt no pressure to buy a car. We ended to buying a car here. Very happy with our experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shelley, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
After requesting a quote for a NEW 2025 Hyundai Elantra
After requesting a quote for a NEW 2025 Hyundai Elantra N, Charles texted me 24 hrs. after that. I requested OTD for it and came back as MSRP (NO discounts), $1,744 for Dealership for Life (whatever that means) and taxes, Doc fee and NON- taxes?? Price OTD was $40,807.43. BUT here is the kicker, they made a mistake with a MARK UP OF $3,999 more making it $44,806.43. I was A repeat customer BUT they said for ONLY that day they would sell it to me for the original price OTD at $40,807.43. Thanks Keith Hawthorne Hyundai. That makes me feel special, NOT. Why would anybody shop there with EXTRAS on top of MSRP?? They had 4 of them to choose from. I can't shop there anymore. First impressions mean a lot to a customer. Avoid shopping there.
After requesting a quote for a NEW 2025 Hyundai Elantra
After requesting a quote for a NEW 2025 Hyundai Elantra N, Charles texted me 24 hrs. after that. I requested OTD for it and came back as MSRP (NO discounts), $1,744 for Dealership for Life (whatever that means) and taxes, Doc fee and NON- taxes?? Price OTD was $40,807.43. BUT here is the kicker, they made a mistake with a MARK UP OF $3,999 more making it $44,806.43. I was A repeat customer BUT they said for ONLY that day they would sell it to me for the original price OTD at $40,807.43. Thanks Keith Hawthorne Hyundai. That makes me feel special, NOT. Why would anybody shop there with EXTRAS on top of MSRP?? They had 4 of them to choose from. I can't shop there anymore. First impressions mean a lot to a customer. Avoid shopping there.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great experience from start to finish with my salesman,
Great experience from start to finish with my salesman, Daniel Esquivel. All of my questions were handled in such a professional way, and they were very considerate of my time.
Great experience from start to finish with my salesman,
Great experience from start to finish with my salesman, Daniel Esquivel. All of my questions were handled in such a professional way, and they were very considerate of my time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Sam, we're happy you found our staff to be so supportive during your experience here at Keith Hawthorne Hyundai of Gastonia. We are always more than happy to assist you if anything else comes up. Take care!
Very friendly atmosphere nobody likes going to the car
Very friendly atmosphere nobody likes going to the car dealer sometimes it can be a long process. However, this was a pretty smooth transition for our family. The music was great and the people are great thanks Larry for all you do.
Very friendly atmosphere nobody likes going to the car
Very friendly atmosphere nobody likes going to the car dealer sometimes it can be a long process. However, this was a pretty smooth transition for our family. The music was great and the people are great thanks Larry for all you do.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Teai, thank you for your kind review; we are happy to pass along your comments to the team here at Keith Hawthorne Hyundai of Gastonia! We are always more than happy to assist you if anything else comes up. Take care!
Great Service.
Great Service. Great negotiation. They stayed late just to finish my deal. Thanks to cayden and Christian for going above and beyond. I have purchased 5 cars from this dealership and it has always been a good experience. Definitely recommend.
Great Service.
Great Service. Great negotiation. They stayed late just to finish my deal. Thanks to cayden and Christian for going above and beyond. I have purchased 5 cars from this dealership and it has always been a good experience. Definitely recommend.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chris, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
The experience was really awesome.
The experience was really awesome. The sales person Cayden was very knowledgeable and friendly. Great customer support. The general manager Christian also was very helpful. This is why is the second car that we bought at this dealer. I would recommend this dealer to all my friends and family. The car a Hyundai Kona is our sixth Hyundai in our family.
The experience was really awesome.
The experience was really awesome. The sales person Cayden was very knowledgeable and friendly. Great customer support. The general manager Christian also was very helpful. This is why is the second car that we bought at this dealer. I would recommend this dealer to all my friends and family. The car a Hyundai Kona is our sixth Hyundai in our family.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lilian, thank you for your kind review; we are happy to pass along your comments to the team here at Keith Hawthorne Hyundai of Gastonia! We are always more than happy to assist you if anything else comes up. Take care!
Ok everything was great everything was great.
Ok everything was great everything was great. Everything was great. Everything was great. Is this over 50 words if it?s not everything was great great great great great great I hate your review.
Ok everything was great everything was great.
Ok everything was great everything was great. Everything was great. Everything was great. Is this over 50 words if it?s not everything was great great great great great great I hate your review.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Dennis, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
My wife and I were impressed with the entire buying
My wife and I were impressed with the entire buying process.. even letting us take the car for the weekend to get a feel for it. Everyone we worked with was both professional and genuinely good people. We would buy from them again.
My wife and I were impressed with the entire buying
My wife and I were impressed with the entire buying process.. even letting us take the car for the weekend to get a feel for it. Everyone we worked with was both professional and genuinely good people. We would buy from them again.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Thomas, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Out of state buyer and purchased a 2024 vehicle.
Out of state buyer and purchased a 2024 vehicle. Confirmed price and all details from home. Flew into Charlotte, salesperson picked me up at the airport, car was ready for test drive and detailed. Completed paperwork and drove away shortly after. Entire process took roughly 3 hours. Great buying experience, courteous staff, and would recommend to others.
Out of state buyer and purchased a 2024 vehicle.
Out of state buyer and purchased a 2024 vehicle. Confirmed price and all details from home. Flew into Charlotte, salesperson picked me up at the airport, car was ready for test drive and detailed. Completed paperwork and drove away shortly after. Entire process took roughly 3 hours. Great buying experience, courteous staff, and would recommend to others.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
I came in with a pre-approval check already approved.
I came in with a pre-approval check already approved. They ran my credit. Anyway. My credit score has dropped 20. Cents
I came in with a pre-approval check already approved.
I came in with a pre-approval check already approved. They ran my credit. Anyway. My credit score has dropped 20. Cents
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase