Keith Hawthorne Hyundai of Gastonia

Reviews

Average Ratings

3.9
335 lifetime reviews.
  • Excellent Salemanship

    Great experience buying our 2016 Accent. Christian Hicks was very professional, as were the other employees we encountered. While we waited for ba...


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    Great experience buying our 2016 Accent. Christian Hicks was very professional, as were the other employees we encountered. While we waited for bank results, the receptionist and another salesman were very friendly and talked with us to pass time. When results came in, Christian laid everything down in front of us payment wise, with a few different down payment amounts. I never felt pushed into the sale, he stayed past business hours to help us twice. Took us personally on a test drive and explained all the "bells and whistles" of the car. (Which I really liked) If you want a great experience, definitely visit here.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • customer shopping for a new car

    Our sales rep. Ross was such a pleasant guy to work with. He was professional, courteous and very knowledgeable. We couldn't have been given more ...


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    Our sales rep. Ross was such a pleasant guy to work with. He was professional, courteous and very knowledgeable. We couldn't have been given more attention and assistance and we will be certain to tell our friends and family what a great experience we had in buying our new car. By the way, we love this car. Everyone there at Hawthorne dealership was so helpful and nice. thanks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Hyundai Veloster

    Purchased a 2016 Hyundai Veloster in November 2016. Mike and Matt were great to work with during the ourchasing process. Both were very patien...


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    Purchased a 2016 Hyundai Veloster in November 2016. Mike and Matt were great to work with during the ourchasing process. Both were very patient and worked diligently to make the process smooth and worry free. I feel I made a great decision in purchasing my first Hyundai.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Never buy a car from this dealership

    First they use the old pressure sale tactics, then there service dept is the worst and they don't tell you everything up front , also when you cal...


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    First they use the old pressure sale tactics, then there service dept is the worst and they don't tell you everything up front , also when you call them to ask a question , nobody can connect you to the correct dept , after 4 phone transfers they tell you to call back , I have warned everybody I run into never to buy from them , and last my wife totaled the car and we have to get a new one so they lost out on another sell ,.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying experience.

    Great place to buy a car. Love the Keith Hawthorne Guarantee they have on some of their vehicles. Sales people were very helpful and they also too...


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    Great place to buy a car. Love the Keith Hawthorne Guarantee they have on some of their vehicles. Sales people were very helpful and they also took care of my 7 yr old. Highly recommend going to them first to buy your next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great purchase experience of a great car!

    I haven't had good luck with my last several cars. My 2013 Prius v was rear-ended in an accident and declared totaled. Looking for another car w...


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    I haven't had good luck with my last several cars. My 2013 Prius v was rear-ended in an accident and declared totaled. Looking for another car with a lot of room and great fuel mileage, I chose the 2014 Passat TDI as its replacement. Well we all know about the VW diesel problem and was prepared to wait for the buyback. But the A/C stopped working and the dealer quoted me $1,500 for repairs - on a car I'm turning back in several months. Seriously? I liked the way the Passat drove I was willing to buy a gas model, even though it wouldn't have the same fuel mileage I'm used to. But when I casually inquired, it didn't seem the dealer was serious about offering me suitable deal. The Sonata Hybrid was the only other car at the top of my list. The improvements made to the 2016 model made it very attractive to me and I did hours of research to make that decision. So I search my local dealers, and dealers in Charleston, Wilmington, and Charlotte areas. Low and behold I came across Keith Hawthorne Hyundai, loved what I saw online, made an online inquiry, and CP (Chris Perry) called. We talked a bit to make sure he knew what I wanted and said he would call back. He called back in about 10 min, cut to the chase about the numbers, almost exactly what I was looking for, so right then I agreed to purchase the car! I gave a deposit over the phone and picked the day I would come pick it up. I LOVE doing business that way! It was well worth my drive to Gastonia from Myrtle Beach. I credit CP for making this happen and being a pleasure to work with. Kelsey and Sean were also very helpful in making my purchase smooth and effortless. Thank you so much and if/when I'm in the market again for another vehicle, you can bet you're at the top of my list to buy another one!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • AI Sevice

    This purchase was for my 16 year old son. We researched and looked for this Honda Civic (Various years around 2007.)for quite a bit of time. Your ...


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    This purchase was for my 16 year old son. We researched and looked for this Honda Civic (Various years around 2007.)for quite a bit of time. Your dealership offered a very competitive price for the 2007 Honda Civic Coupe we purchased. Other dealerships in and around Gastonia did not even come close to the offer you made us. Matter of fact its like they were not even interested in my business at this price range. Would definitely recommend you guys to anyone. Very Professional but down to earth. Juan Garcia was our salesman, very nice and was knowledgeable about the vehicle. Ole yeah did I mention my son Jonathan is tickled pink about his new ride. Thanks so much. Very Satistfied, Brad Clark

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Experience!!

    Excellent experience..Chris made it so easy!Very knowlegable,Friendly and truely seem to care..Will refer him!!


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    Excellent experience..Chris made it so easy!Very knowlegable,Friendly and truely seem to care..Will refer him!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful Experience

    Very positive wonderful experience.Staff (Eric) very very friendly and great to work with.I will return in the furture!!


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    Very positive wonderful experience.Staff (Eric) very very friendly and great to work with.I will return in the furture!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very Friendly!!

    Everyone is super nice and great to work with,they do everything they can to make the sell go thru and get you the best deal, Great place to get a...


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    Everyone is super nice and great to work with,they do everything they can to make the sell go thru and get you the best deal, Great place to get a vehicle!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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