Reviews

Average Ratings

4.6
34 lifetime reviews.
  • Great Managers! Also Cody and Frank were great!

    Had a great buying experience there. The staff are entertaining and fun to be around. The atmosphere is relaxed and that's why I bought a car here...

    Dealer Response

    Austin, we are thrilled you had such a great buying experience with us! We are proud of Cody, Frank, and all our sales team for always making sure...


    Show Full Review

    Had a great buying experience there. The staff are entertaining and fun to be around. The atmosphere is relaxed and that's why I bought a car here. Cody and Frank were great salesmen!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Austin, we are thrilled you had such a great buying experience with us! We are proud of Cody, Frank, and all our sales team for always making sure our customers feel welcome and comfortable with us. Please think of us again for anything you might need in the future.


    Hide Full Review
  • 2016 f250

    I went in to buy a 2016 f250 drove 36 miles ,I paid for it in full ,told sales I was in no hurry to pick it up, asked Richard Willis if the dealer...

    Dealer Response

    John, Thank you for taking the time to share your feedback. We are disappointed to hear that your experience with us fell below our standards fo...


    Show Full Review

    I went in to buy a 2016 f250 drove 36 miles ,I paid for it in full ,told sales I was in no hurry to pick it up, asked Richard Willis if the dealer ship would go right thru it ,I was told yes ,it need few things like take out rattling ,transmition shafting delay ,hood, tailgate buffing , it was dropped off to me 10 days later nothing was done ,was not iven washed ,brougth back with a list to do ,was there 5 days very little was done ,I bean trying to get sales ,service and the general manager, Joey sabourin , to do the right thing over 2 months , have sent emails phone calls ,nothing it is sad what they do, it was a 30 thousand truck

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, Thank you for taking the time to share your feedback. We are disappointed to hear that your experience with us fell below our standards for customer care. We understand your frustrations and would like an opportunity to make things right. Please reach out to us with your contact information so we can speak with you and learn more about your concerns. Thank you, Girard Ford Team


    Hide Full Review
  • Good deal

    Found a good deal on a Ford Transit Connect (on Cars.com) and visited the dealer. The van appeared as good in person as online and we bought it. T...

    Dealer Response

    Thank you for the review, Dale! We're glad that you had a five-star experience at our dealership with Luis and Joey. We appreciate your business a...


    Show Full Review

    Found a good deal on a Ford Transit Connect (on Cars.com) and visited the dealer. The van appeared as good in person as online and we bought it. They worked the loan out at a very reasonable rate and followed up with a missing lug key by mail in just a few days. Luis and Joey were our contacts.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, Dale! We're glad that you had a five-star experience at our dealership with Luis and Joey. We appreciate your business and look forward to serving you again in the future!


    Hide Full Review
  • No nonsense shopping

    I was looking to buy a new truck and saw a real attention getting deal on one. I asked for info and we quickly worked out a deal without a lot o...

    Dealer Response

    Thank you for your valuable feedback. It is wonderful to hear how quickly my team was able to work out a deal for you. Thank you for choosing Gira...


    Show Full Review

    I was looking to buy a new truck and saw a real attention getting deal on one. I asked for info and we quickly worked out a deal without a lot of back and forth haggling.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your valuable feedback. It is wonderful to hear how quickly my team was able to work out a deal for you. Thank you for choosing Girard Ford!


    Hide Full Review
  • Excellent Customer Service!

    Excellent service! I closed a deal yesterday on a vehicle and I couldn't have picked a better dealership. My salesperson was Luis and I highly rec...

    Dealer Response

    Thank you for sharing your review! It's wonderful to hear that you had such a positive experience with us. We'll be sure to pass along your kind...


    Show Full Review

    Excellent service! I closed a deal yesterday on a vehicle and I couldn't have picked a better dealership. My salesperson was Luis and I highly recommend requesting him. Being 20 years old and buying a car for the first time can be a tough decision but Luis and everyone there made it so easy and I felt very comfortable being there. I previously visited another dealership and their customer service made me feel awkward because the salesperson was just anxious to close the deal and send me on my way so I thought here would be the same but I was so wrong. I had a good feeling when I walked in. The staff was friendly and very professional. At this Girard Ford, all of the salesmen/staff made me feel confident and the rate I wanted and was quoted, I got. Be specific on what you want to pay! I initially walked in with just a picture of the vehicle I wanted which was shown on the cargurus page and I got exactly what I asked for. I was worried the picture would be misleading but not at all. I also got to test drive my vehicle before purchasing without having to ask which was nice. It was overall a positive purchasing experience and I'd recommend to ANYONE! Thanks Luis and everyone else there!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your review! It's wonderful to hear that you had such a positive experience with us. We'll be sure to pass along your kind feedback to Luis. We appreciate your business, please let us know if we can be of service in the future!


    Hide Full Review
  • very professional

    Luis young chap, very professional, thanks. you have some dealerships, when you go their all sales rep are sitting at their desk, well not these g...

    Dealer Response

    Thanks for your wonderful review, Travis! It's wonderful to hear that we were able to help purchasing a Nissan Parthfinder. We'll pass your great ...


    Show Full Review

    Luis young chap, very professional, thanks. you have some dealerships, when you go their all sales rep are sitting at their desk, well not these guys. From the time you pull into the parking lot these guys are outside waiting on you to get out of your car, not rushing you or fighting to see who will get the next customer. Very very professional guys. They gave me a trustworthy feeling from start to finish. Walked away with a Nissan Pathfinder. I would recommend anyone to visit, and to get that trustworthy experience... Thanks Luis, Thanks guys for everything....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your wonderful review, Travis! It's wonderful to hear that we were able to help purchasing a Nissan Parthfinder. We'll pass your great compliments along to Luis and let him know to keep up the great work. We appreciate your business, just let know if we can be of service in the future!


    Hide Full Review
  • Thanks for helping me get my new car

    Thank you Girard Ford for such a great purchasing experience. I had been so reluctant to check out the car without my father but everyone, especia...

    Dealer Response

    Thank you for your valuable feedback, BM! It will be my pleasure to let Rob and Joe both know about your review. Congratulations on your new vehicle!


    Show Full Review

    Thank you Girard Ford for such a great purchasing experience. I had been so reluctant to check out the car without my father but everyone, especially Rob and Joe, made the experience so easy and pressure-free for me. A big thank you, Rob and Joe. Because of you guys, I now have a car that I feel safe in and am proud of!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your valuable feedback, BM! It will be my pleasure to let Rob and Joe both know about your review. Congratulations on your new vehicle!


    Hide Full Review
  • Great Car-Buying Experience

    We having nothing but good things to say about our recent experience with Girard Ford! The entire sales staff was professional, friendly and helpf...

    Dealer Response

    Thanks for your review, Rich and Judy! It's wonderful to hear that our team took such great care of you. We appreciate your business, please let...


    Show Full Review

    We having nothing but good things to say about our recent experience with Girard Ford! The entire sales staff was professional, friendly and helpful in every way. Special shout-outs to Rob, Joe and Aaron. We love our new car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review, Rich and Judy! It's wonderful to hear that our team took such great care of you. We appreciate your business, please let us now if we can be of service in the future!


    Hide Full Review
  • B. J. Evans was great on our new car purchase.

    B. J. Evans went out of his way to insure that my wife, who was at home, test drove the new car. We drove to my house in order for her to test dri...

    Dealer Response

    Thanks for the review, Andy! BJ is a great asset to our team who enjoys going an extra mile to provide his customers with an excellent experience....


    Show Full Review

    B. J. Evans went out of his way to insure that my wife, who was at home, test drove the new car. We drove to my house in order for her to test drive the car, B. J. Evans explained all the bells and whistles to her. New vehicle purchase was smooth, efficient on the dealers's part and quick.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review, Andy! BJ is a great asset to our team who enjoys going an extra mile to provide his customers with an excellent experience. He will be happy to hear your compliments! Feel free to let us know if there's anything else we can assist you with! Girard Ford Team


    Hide Full Review
  • A Good Experience!

    Buying my 2013 Sonata was a good experience at Girard Ford. I liked Rob Reardon's no pressure approach. He also answered to my satisfaction any qu...


    Show Full Review

    Buying my 2013 Sonata was a good experience at Girard Ford. I liked Rob Reardon's no pressure approach. He also answered to my satisfaction any questions asked of him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review