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Reviews

Average Ratings

4.4
Average based on 57 reviews
  • Fantastic customer service!

    I bought a Kia Rondo from Cars Plus recently. There were mechanical issues with it that took some time to fix while we were looking into it. They ...


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    I bought a Kia Rondo from Cars Plus recently. There were mechanical issues with it that took some time to fix while we were looking into it. They kept us informed on progress so we knew when it was available. Their face to face customer service was amazing! I didn't feel pressured or cajoled into the sale. They even took into account that we drove almost 2 hrs to buy from them. When I got the Rondo home, the issues returned. They took care of everything to get the car in shape so that we were happy with the sale, to the extent of offering to refund and look at other options if it wouldn't work out. Todd was great to work with, as well as everyone else I spoke with when Todd was unavailable. I guarantee if/when we need another vehicle, we will definitely be dealing through them again!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • VERY HAPPY CUSTOMER

    I personally have had nothing but a great experience with cars plus.I was involved in a bad wreck after buying a truck on payments. They were more...


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    I personally have had nothing but a great experience with cars plus.I was involved in a bad wreck after buying a truck on payments. They were more than patient with me. Even though I ended up taking the truck back Todd has kept his word and offered to finance another car for my family. I have personally recommend them to many people and never once heard a complaint. Even though they do charge interest on a loan .the interest rate is not near as high as other car lots. Other dealerships could learn alot from cars plus

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great people!

    They helped me when my motor blew and replaced it with another vehicle, when they didn't have to! Great people and Great service!!


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    They helped me when my motor blew and replaced it with another vehicle, when they didn't have to! Great people and Great service!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Sales, Service

    We purchased a 1999 Ford Contour from Salesman (Mitchell) and owner (Todd).. We were very empressed with the cleanliness and friendly atmosphere o...


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    We purchased a 1999 Ford Contour from Salesman (Mitchell) and owner (Todd).. We were very empressed with the cleanliness and friendly atmosphere of there facility.. Everyone we dealt with was pleasant and a joy to work with.. They took care of all safety features plus several other concerns that we had.. We really enjoyed working with this company and would recommend giving them a look if you are looking for a used automobile..

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Absolutely awesome!!!!

    We found our truck on-line Friday afternoon and called Todd about it. Being from Springfield, it was too late to drive up. Todd said the truck wou...


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    We found our truck on-line Friday afternoon and called Todd about it. Being from Springfield, it was too late to drive up. Todd said the truck would be there waiting Monday when we were able to drive up and it was, keys and all!!! He asked if I was the Springfield customer and slapped a dealer tag on it as soon as I went to the truck. They worked with me on everything and I loved it!!! Drove out of there within the hour in my new truck!!! Thank you all for all your help!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • I was pleasantly suprised

    I am amending my previous review. When I took my cavalier back to hopefully swap it out, I was treated VERY professionally and it was a breeze to ...


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    I am amending my previous review. When I took my cavalier back to hopefully swap it out, I was treated VERY professionally and it was a breeze to get into a 2005 civic and they were courteous and helped a lot by giving a fair price break because of the difficulty the CAR caused me. Cars Plus Credit is a courteous and professional dealership. I'm giving it a 5 star rating upon my last interaction!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Honest dealership

    I recently purchased a car from Todd. He was friendly and let me peruse his vehicles without hassle. I really appreciated his laid back style an...


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    I recently purchased a car from Todd. He was friendly and let me peruse his vehicles without hassle. I really appreciated his laid back style and it allowed me to critically think which car out of all I test drove was closest to what I needed, otherwise I would have left where I could peacefully think a about it. I did end up purchasing a car from Todd. I had to make arrangements to have someone take me to pick it up which was well past his closing time so he parked it in a public lot for me across the street. Upon my way home with the car about 20 miles from his lot the car started smoking and lost drive power. I coasted to the side of the road and called a tow truck to take it to the nearest dealership for my make/model. I left a voicemail and an email to Todd letting him know what had transpired on my way home with the car. He calls me next day saying he would pay for the repairs and any cost I had accumulated during the breakdown but wanted to take it to his mechanic since the dealership wanted over $1200 for the repairs. So he sent his tow truck driver to pick the car up from the dealership and I called and paid the diagnostic charge over the phone. Overall I am very happy with my purchase and how the situation turned out. The car has been running great since my purchase a few weeks ago.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Recommend to anyone

    I have recently had to take early retirement and am on a very strict budget. I went in and spoke with Todd. I told him my recent credit history, w...


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    I have recently had to take early retirement and am on a very strict budget. I went in and spoke with Todd. I told him my recent credit history, what I could afford, what I was looking for and the down payment amount I had available. Checked out 3-4 cars/SUVs and found exactly what I was looking for. There was no pressure. I was left to make my own decision. In fact, Todd told me that he didn't want to sell me something I could not afford. I would recommend this dealership to anyone wanting a vehicle.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • laid back

    Todd is was the only no pressure car dealer that I have ever met in my life. Turns out, both my kids got a car from him.


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    Todd is was the only no pressure car dealer that I have ever met in my life. Turns out, both my kids got a car from him.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Easy Peasy!

    We had a wonderful experience! I loved the no pressure sales. Todd was so informative, nice, and helpful. He asked for our price range and showed ...


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    We had a wonderful experience! I loved the no pressure sales. Todd was so informative, nice, and helpful. He asked for our price range and showed us several cars. We test drove three. He was fantastic to work with! We went home with a great, affordable, and reliable car! We'll be back!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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