Reviews
Very friendly, smooth and efficient throughout the
Very friendly, smooth and efficient throughout the process of ordering exactly what we wanted and picking it up two months later - a couple of months earlier than we'd initially been advised. Dillon, our sales agent, kept us informed and handled all our questions easily and with care to get it right. This is the second car we've bought from Kendal, and we'll consider doing it again next time we need one.
Very friendly, smooth and efficient throughout the
Very friendly, smooth and efficient throughout the process of ordering exactly what we wanted and picking it up two months later - a couple of months earlier than we'd initially been advised. Dillon, our sales agent, kept us informed and handled all our questions easily and with care to get it right. This is the second car we've bought from Kendal, and we'll consider doing it again next time we need one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience buying my car at Kendall Subaru.
I had a great experience buying my car at Kendall Subaru. The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. They answered all my questions and helped me find the right vehicle without any pressure. Highly recommend!
I had a great experience buying my car at Kendall Subaru.
I had a great experience buying my car at Kendall Subaru. The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. They answered all my questions and helped me find the right vehicle without any pressure. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I had a fantastic experience purchasing
My husband and I had a fantastic experience purchasing our Subaru Forester at Kendall Subaru. Our salesperson, Sullivan, was friendly, diligent, and knowledgeable. He seemed very interested in ensuring that I got the car that I wanted and needed. I wanted the touring hybrid model in a specific color combination. Rather than trying to get me to walk off the lot that day with another car, he actually encouraged me to wait for my "dream" vehicle. Throughout the 8 week wait to have my hybrid built, Sullivan reached out to me on a regular basis with information about the production and shipping process. Once my car arrived, Sullivan was patient and thorough in showing me all of the bells and whistles on my new vehicle. I can't more highly recommend a car salesperson or dealership than Sullivan at Kendall Subaru of Eugene!
My husband and I had a fantastic experience purchasing
My husband and I had a fantastic experience purchasing our Subaru Forester at Kendall Subaru. Our salesperson, Sullivan, was friendly, diligent, and knowledgeable. He seemed very interested in ensuring that I got the car that I wanted and needed. I wanted the touring hybrid model in a specific color combination. Rather than trying to get me to walk off the lot that day with another car, he actually encouraged me to wait for my "dream" vehicle. Throughout the 8 week wait to have my hybrid built, Sullivan reached out to me on a regular basis with information about the production and shipping process. Once my car arrived, Sullivan was patient and thorough in showing me all of the bells and whistles on my new vehicle. I can't more highly recommend a car salesperson or dealership than Sullivan at Kendall Subaru of Eugene!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No words.
No words. From start to finish Sheena the face of the dealership) was professional, caring, completely effective in communicating with us. I'm over 70 and have never experienced a dealership like this. Simply OUTSTANDING.
No words.
No words. From start to finish Sheena the face of the dealership) was professional, caring, completely effective in communicating with us. I'm over 70 and have never experienced a dealership like this. Simply OUTSTANDING.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We took our Crosstrek in for the first service and were
We took our Crosstrek in for the first service and were very impressed. We were in and out in less than an hour. Everything was thoroughly explained and everyone was more than friendly and professional.
We took our Crosstrek in for the first service and were
We took our Crosstrek in for the first service and were very impressed. We were in and out in less than an hour. Everything was thoroughly explained and everyone was more than friendly and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the first moment we walked into the dealership they
From the first moment we walked into the dealership they have consistently given 5 star service on every level. I could not be more pleased with my service. Thank you!
From the first moment we walked into the dealership they
From the first moment we walked into the dealership they have consistently given 5 star service on every level. I could not be more pleased with my service. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
it's fine, it's fine, it's fine.
it's fine, it's fine, it's fine. fine, fine, fine, fine, fine, it's fine
it's fine, it's fine, it's fine.
it's fine, it's fine, it's fine. fine, fine, fine, fine, fine, it's fine
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Brought my 2018 Forester for oil change and through
Brought my 2018 Forester for oil change and through inspection they noticed I and a leak on a value cover, luckily I have a few days left on my warranty. Worked with Sheena Howell she was wonderful to work with kept me well informed on progress with warranty company and repairs.
Brought my 2018 Forester for oil change and through
Brought my 2018 Forester for oil change and through inspection they noticed I and a leak on a value cover, luckily I have a few days left on my warranty. Worked with Sheena Howell she was wonderful to work with kept me well informed on progress with warranty company and repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Kendall Subaru of Eugene and the staff
My experience with Kendall Subaru of Eugene and the staff was a wonderful experience. Jerry Thompson handled the sale and spent several months helping to decide which car was the best fit for me. He was incredibly supportive and patient will all the questions that I had. I could not be more pleased with our new car. This was an excellent experience and by far exceeded my expectations! I highly recommend Jerry and Kendall Subaru if you are looking for a great car and amazing experience!
My experience with Kendall Subaru of Eugene and the staff
My experience with Kendall Subaru of Eugene and the staff was a wonderful experience. Jerry Thompson handled the sale and spent several months helping to decide which car was the best fit for me. He was incredibly supportive and patient will all the questions that I had. I could not be more pleased with our new car. This was an excellent experience and by far exceeded my expectations! I highly recommend Jerry and Kendall Subaru if you are looking for a great car and amazing experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every person I talked with was kind and helpful.
Every person I talked with was kind and helpful. Things were explained until I understood what was needed to get my car. Help was available every step of the way.
Every person I talked with was kind and helpful.
Every person I talked with was kind and helpful. Things were explained until I understood what was needed to get my car. Help was available every step of the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car