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Reviews

Average Ratings

5.0
Average based on 185 reviews.
  • St. Augustine Hyundai is the very best, Period.

    I instantly stopped what I was doing when I was asked to review Hyundai St. Augustine, since they did the same for me. I just had the 60K check up...

    Dealer Response

    Thank you so much for the kind words and 5 star rating. We are glad to hear you enjoyed working with Cheryl and Bill, they are both valuable memb...


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    I instantly stopped what I was doing when I was asked to review Hyundai St. Augustine, since they did the same for me. I just had the 60K check up and all that was done. In addition to that, all my brakes were replaced and rotors turned as well as wheel alignment. They gave me a Santa Fe to drive for the day, and had it done, washed and running great in less than a day. Sheryl Buck is the best at getting and keeping the customer in the loop and Bill Jennings, their tech extraordinaire makes me feel I could jump in my VeraCruz and drive to California and back. The only thing better than a Hyundai is their service department. And their there when you need them too. They deserve the mantle of the best Hyundai dealer in the US.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words and 5 star rating. We are glad to hear you enjoyed working with Cheryl and Bill, they are both valuable members of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine and are very fortunate to have you as part of our family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine


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  • ABSOLUTELY GREAT DEALERSHIP

    We have leased a 2017 Genesis G-80. We had a 2009 Genesis sedan and loved it. We also have a 2012 Sonata T-2, and we had an Azera, so going with t...

    Dealer Response

    Thank you for the kind words and 5 star rating. Congratulations on your new Genesis G80, you made an excellent choice! We are glad to hear you e...


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    We have leased a 2017 Genesis G-80. We had a 2009 Genesis sedan and loved it. We also have a 2012 Sonata T-2, and we had an Azera, so going with the new G-80 was a no brainer!! The sales and financial personnel were very nice to work with, but just as important, they were very knowledgeable about their business. Sales Consultant, "George" and Financial Manager "Eddie" are both GREAT to work with and an asset to the Dealership. Pleasant experience!! That is why we give the dealership and personnel 5 STARS.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words and 5 star rating. Congratulations on your new Genesis G80, you made an excellent choice! We are glad to hear you enjoyed working with George and Eddie, they are both valuable members of our team. We sincerely appreciate your loyalty to Hyundai and Genesis of St. Augustine and are very fortunate to have you as part of our family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine Genesis of St. Augustine


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  • 2016 Hyundai Tucscon

    Even though we couldn't get the car we wanted (monthly payments too high), they helped and dealt with us as much as possible. All in all, their pr...

    Dealer Response

    Thank you so much for the kind words and 5 star rating. I am happy to hear that our team was able to find a Tucson that fit into your budget, con...


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    Even though we couldn't get the car we wanted (monthly payments too high), they helped and dealt with us as much as possible. All in all, their price was the most competitive and they were the only dealership that listened to what we wanted and tried to make it work.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you so much for the kind words and 5 star rating. I am happy to hear that our team was able to find a Tucson that fit into your budget, congratulations on your new Tucson, you made an excellent choice in vehicle! We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine


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  • Hyundai of St. Augustine...THE BEST!

    Took in to service a 2016 Veloster with a loud clicking noise. Gave me a 2017 loaner, determined the problem and fixed the car the next day. Court...

    Dealer Response

    Thank you so much for the kind words and 5 star rating. I am glad to hear that my staff was able to address your concerns with your Veloster, and...


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    Took in to service a 2016 Veloster with a loud clicking noise. Gave me a 2017 loaner, determined the problem and fixed the car the next day. Courteous, prompt, everything ready and waiting when I arrived. Not only did they fix that problem but they found two incidentals that I did not tell them about and they fixed them without me asking! I was so elated by the fact they found something and took the initiative to fix the problem that I even hugged the mechanic foreman who worked on my vehicle. You know, all the other things are great, but when they go above and beyond, that's what makes any company...THE BEST!! Thanks Hyundai of St. Augustine...you will always be my car store home! Wendy Thomas

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words and 5 star rating. I am glad to hear that my staff was able to address your concerns with your Veloster, and we appreciate your understanding. We sincerely appreciate your loyalty and are very fortunate to have you as part of the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine


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  • 2013 Lexus EX 350

    We were needing to purchase an auto due to being involved in accident for which ours was totaled. Looking on line to see inventory in St Augustine...

    Dealer Response

    Thank you so much for the kind words and 5 star rating. We are glad to hear you enjoyed working with Paul, he is a valuable member of our team. ...


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    We were needing to purchase an auto due to being involved in accident for which ours was totaled. Looking on line to see inventory in St Augustine area and our 2013 Lexus popped up. New listing, so we stopped in on our way to dr appointment to see if still available and if we could take at look if so. Paul meet us at the door and was most helpful, As our time was limited. We agreed to come back after dr appointment. By the time we arrived back, Paul had done his homework on the auto. He was able to answer our questions and had Car Fax ready to share. From there all is history. Purchase. As this was a new trade in, Paul moved quickly to have car checked out, cleaned and ready for us to pick up the following day, Saturday. We were not expecting until Monday. Thanks to Paul for doing such a great job, helping us.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words and 5 star rating. We are glad to hear you enjoyed working with Paul, he is a valuable member of our team. Congratulations on your 2013 Lexus, and we sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine


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  • 2016 Genesis

    We love our new Hyundai Genesis!! We just leased a 2016 Genesis from Hyundai of St. Augustine. This is our fifth Hyundai - all purchased from Hy...

    Dealer Response

    Thank you so much for the kind words and 5 star rating. We are honored to have you as part of your family, and sincerely appreciate your continue...


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    We love our new Hyundai Genesis!! We just leased a 2016 Genesis from Hyundai of St. Augustine. This is our fifth Hyundai - all purchased from Hyundai of St. Augustine. We are so pleased with the friendly and efficient service that we received from the sales staff. Special thank yous go out to Randy Selph, our sales professional, Wade Wahy, sales manager and Eddie Brooks, finance director for making our leasing experience flawless. Mary & Joe Lando

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words and 5 star rating. We are honored to have you as part of your family, and sincerely appreciate your continued loyalty. Congratulations on your new Genesis, we know you are going to love it! Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine


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  • Happy Hyundai of Saint Augustine customer

    I called the Service Department several days before getting the 10,750 mile oil change in my 2015 Elantra. When I arrived Cheryl Buck was there to...

    Dealer Response

    Thank you so much for the kind words and candid feedback. We are glad to hear you enjoyed working with Cheryl in service and Shawn in sales, they ...


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    I called the Service Department several days before getting the 10,750 mile oil change in my 2015 Elantra. When I arrived Cheryl Buck was there to greet me by my name, as usual; she is quite a nice lady and Service Writer. She reviewed my needs, advised me that it was not yet time for a tire balance or alignment, unless needed which I didn't. It took less than an hour for the oil change, 29 point inspection and washing my car. I thought that I had a free oil change coming but she checked her records and I had already used the two free changes. Cheryl found me in the customer waiting area (in the really nice new chairs), explained to me what was done to my car and wished me well and I was on my way back to Jacksonville. While I was waiting for my service, my sales person, Shawn Hays, recognized and greeted me. Shawn is good about staying in touch occasionally in appreciation of me buying two Hyundai autos from him. I highly recommend Shawn as the go-to sales person at Hyundai of Saint Augustine.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words and candid feedback. We are glad to hear you enjoyed working with Cheryl in service and Shawn in sales, they are both valuable members of our team. We sincerely appreciate your loyalty to the Hyundai brand as well as Hyundai of St. Augustine. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine


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  • Purchase 2013 Tuscon

    Quick, no hassle, got trade in amount I expected and vehicle price was reasonable. Dealer always makes money, that's how it works but some try to ...

    Dealer Response

    Thank you for the kind words and candid feedback. We are glad to hear you enjoyed working with George, he is a valuable member of our team. We s...


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    Quick, no hassle, got trade in amount I expected and vehicle price was reasonable. Dealer always makes money, that's how it works but some try to rob you. Not here. George Afleje , Was great to work with. In and out fast as I requested. Finance department also fast and efficient. Service department was the reason I came to Hyundai of St. Augustine to buy. The best dealer service I've ever been to. I've walked out of a few dealerships. I would walk back in this one.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for the kind words and candid feedback. We are glad to hear you enjoyed working with George, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine


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  • my new car

    I had a excellent experience buying my new car. Ray was very helpful and showed patience with me, especially when I was going back and forth on th...


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    I had a excellent experience buying my new car. Ray was very helpful and showed patience with me, especially when I was going back and forth on the color of the car. He was very accommodating to my mother and I and made sure I was satisfied with the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Should I be surprised?

    After going back and forth for weeks getting a out the door price on a new car they would not honor the price with my trade in at purchase time. S...

    Dealer Response

    Our sincere apologies that my staff could not work with you on coming to an agreement on a price that was satisfactory to you once the condition o...


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    After going back and forth for weeks getting a out the door price on a new car they would not honor the price with my trade in at purchase time. So I left and went to another dealer. The other dealer honored the price they gave me and took my trade in.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our sincere apologies that my staff could not work with you on coming to an agreement on a price that was satisfactory to you once the condition of your trade was not how it was described to us over the phone. We are glad to hear you found a vehicle and congratulations on your purchase. Best Regards, The Hyundai of St. Augustine sales team.


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