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Button CDJR

(865 reviews)
Visit Button CDJR
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-8049 (888) 712-8049
Used (888) 712-8050 (888) 712-8050
Service (765) 889-4160 (765) 889-4160

Reviews

(865 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Button CDJR from DealerRater.

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The customer service agent and service department

The customer service agent and service department provided excellent service that was very timely considering I didn’t make an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Mari is awesome.

Mari is awesome. Always goes above and beyond for her customers. She is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

The assistant was impeccable.

The assistant was impeccable. Everything went very smooth and the delivery of the car was very helpful. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Garrett worked very hard to get my vehicle scheduled even

Garrett worked very hard to get my vehicle scheduled even though techs were very busy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a good experience with us. Let us know if there is anything we can do to earn a 5 star!

Unprofessional never answer the phone in service

Unprofessional never answer the phone in service department dropped my truck off on a Monday took 4 days to do a 1 day job left caliper bolt out dropped truck back off rotated tires wrong air pressure I will not be bringing my truck back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We sincerely apologize for the unprofessional experience you've had with our service department. It’s unacceptable that your truck wasn’t handled properly, especially with the delays, missing caliper bolt, and incorrect tire rotation. We understand your frustration with the lack of communication and the issues that were left unresolved. We truly appreciate your feedback, and while we regret losing your business, we respect your decision. If you ever reconsider, we would be happy to make it right.

Excellent in every aspects sales and service.

Excellent in every aspects sales and service. Great people friendly and knowledgeable can’t say enough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Shannon is always very helpful with me.

Shannon is always very helpful with me. She is always willing to help me get the right answers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Dealership was fine.

Dealership was fine. The part distributor where they get their parts from was not. Part was ordered in January and didn’t come in until November.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

They got me in and in the same day .

They got me in and in the same day . Kept me updated on where they was with my truck..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Garrett was pleasant and very helpful.

Garrett was pleasant and very helpful. He did communicate with me when my truck was ready. He was quick to have my car brought up to me when completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!