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Button CDJR

(865 reviews)
Visit Button CDJR
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-8049 (888) 712-8049
Used (888) 712-8050 (888) 712-8050
Service (765) 889-4160 (765) 889-4160

Reviews

(865 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Button CDJR from DealerRater.

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Shaelah was great to work with, she went above and beyond

Shaelah was great to work with, she went above and beyond to help us get in the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Worked with me very well on schedule.

Worked with me very well on schedule. Got it in and out quickly . I very much appreciated Kolton

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

So unhappy with service on November 11.

So unhappy with service on November 11. I had a scheduled appointment, was totally ignored!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate your feedback. If there is anything we can do to earn a 5-star please let us know, we would love to serve you again!

All good - only downside was length of time it took due

All good - only downside was length of time it took due to a non operational 'flush' machine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Great people and environment.

Great people and environment. Will be taking my car back every time it needs service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

It took a while for me to get my vehicle back but I guess

It took a while for me to get my vehicle back but I guess it was because they couldn't get the parts in. 6 weeks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a good experience with us. Let us know if there is anything we can do to earn a 5 star!

Mari always does a great job of taking care of me, even

Mari always does a great job of taking care of me, even noticing my taillight was out and helping me get it replaced!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

easy to work with, maintenance side can be difficult

easy to work with, maintenance side can be difficult sometimes. prepared before arriving to purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a good experience with us. Let us know if there is anything we can do to earn a 5 star!

I was on the hunt for a very specific vehicle with very

I was on the hunt for a very specific vehicle with very specific features; having dealt with several other sales people and dealerships on my hunt, it was very refreshing when we started talking to Casey Conley about my 2021 Dodge Durango. He was very helpful from the beginning and provided more information than any other salesperson at any other dealership had provided. He answered all of our questions quickly and helped me to get my Durango at exactly what I was looking for. Of all the durangos that I had shopped for, this was by far the greatest deal and very well priced at Button Dodge. They were even able to deliver it within days of purchase. I would definitely recommend button Dodge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

2 weeks from today to make things right with someone who

2 weeks from today to make things right with someone who has spent close to 200 hundred grand there in the last decade and it’s been nothing but crickets. Un - xxxxing believable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We sincerely apologize for the frustration you've experienced. We deeply value your loyalty as a customer, especially considering the significant amount you've spent with us over the years. Please reach out to us directly so we can make things right and ensure this doesn’t happen again in the future. We truly appreciate your business and are committed to resolving this promptly.