Hamilton GM Country
Excellent experience, by far knowledgeable staff, clean store, and friendly
All of my dealing with was wonderful.
I am enjoying my new Chevy Blazer. I was pleased with the way the purchase was handled. I Thought everything was handled to my satisfaction. I would recommend Hamilton GMC Country to my friends.
Purchased a new car from Bill Guthrie fast and fri
Fast and friendly service. Second car purchased from Hamilton gm country ask for Bill Guthrie. Won't find nicer people. Looking for a new or used car call Bill.
I purchased a $50,000 vehicle fron here Three days later a lug nut was setting in my garage floor, took it to a Chevy shop, they said the stud was stripped and someone had just glued them together. So I called dealer to make it right, but was denied! I am very unsatisfied with their integrity. Instead of calling to tell me that they would not fix it I just got a text. After me calling them back three times for an answer.
Don't go here if you get upset with incompetency
Had an issue with my 2001 Chevy Cavalier. Kept stalling. Live 70 miles from Hamilton Chevrolet so towed it there. Supposedly they put a new fuel pump in it. Picked it up a few days later. It stalled at the edge of Portalas and wouldn't start. Called tow truck to take it back. That time they said it needed an ignition switch. Again picked it up. Had a popping coming through the speaker when starting it. Took it back. A week later picked it up. Fourth trip to get It. It ran fine the 70 miles home. Then it started stalling like it did in the beginning, just 85 miles later. Then 2 days ago it stalled and would not start. Had to have it towed 5 blocks. Today my husband called Chevrolet to complain and after the customer service rep talked to the service manager at Hamilton Chevrolet she came back on the phone and said Kendall told her they do not want us at their dealership anymore because of my husband's attitude. SERIOUSLY??? They didn't fix the issue and because we are upset about it, they don't want us there anymore??? WTH??? Anddddd Chevrolet said too bad so sad we can't make them but you are welcome to have it towed to another dealership at your expense. Two good things about this ordeal...my husband is way more mellow than I am when dealing with incompetent people and the dealership SAYS they aren't charging us for what turns out to be for NOTHING.
Sean Belden and Bill Guhrke assisted me in purchasing a used vehicle. The service was excellent and I am very pleased with my purchase. I would definitely recommend these two and Hamilton GM Country when shopping for a new vehicle!!
Requested a trade appraisal and got quoted 400 below kbb. Told them I wasn't interested any more and they still bug me periodically. Dealers don't care about the person or family only the sale. Take the time, expand the search and even consider private sellers. Because whether you buy private or from a dealer, once you give them the money they wont help with any faults that weren't disclosed, which is normally most. So save the money for the repairs and buy used elsewhere.
I’ve shopped Hamilton GM Country for many years. The service is always excellent. Bill Gurcke is excellent and helpful. He’s always a phone call away.
Bought car here!
Salesman Bill Gerhke very nice. He and Bryant the finance guy were very nice people. Will recommend to all to visit this car lot in Portales.
Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
kendall and Mike
Buying a car is one thing but having to worry about repairs etc. is a different problem in itself, but when meet kendall and mike and they actually listen to you, help you and you are treated as a real person it makes owning a new car worth it. They are very friendly and caring. They go above and beyond to help the customer.