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Reviews

Average Ratings

4.7
68 lifetime reviews.
  • Not happy

    Was told i was rude for asking a simple question about fuel


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    Was told i was rude for asking a simple question about fuel

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Repeat Customer

    This is the third Volvo I have purchased from Alan Byer. I hate buying a car but these guys make the process easy. I told Peter what car I wante...


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    This is the third Volvo I have purchased from Alan Byer. I hate buying a car but these guys make the process easy. I told Peter what car I wanted and asked him to email me his best deal. He followed up, the deal was terrific and he delivered the car when he said he would. I wish it was this easy to buy a car everywhere; in fact I considered two other brands but was turned off by the sales process so I returned to Alan Byer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Certified V60 CC 2016

    Bryon was great to work with, easy going and a good sense of humor. It was a lengthy process dealing with an Audi TDI buyback situation but they ...


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    Bryon was great to work with, easy going and a good sense of humor. It was a lengthy process dealing with an Audi TDI buyback situation but they held the car all through the 2+ months with no pressure and Bryon got us a great rate. He also has a great knowledge of the car and all the electronics involved. All paperwork went smoothly and quickly. In all we are very happy with our experience with Alan Byer Volvo and would recommend them (and Bryon) to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Certified XC70

    Without a doubt the best car buying experience I've ever had. Bryon was great to work with, no pressure and we easily came to an agreement on pric...


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    Without a doubt the best car buying experience I've ever had. Bryon was great to work with, no pressure and we easily came to an agreement on price. This dealership was head and shoulders above any in the metro Boston area. They easily earned my business and I will be back there for my next Volvo.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Repeat customer!

    The relationship with Deb M. and communication throughout the whole process was incredible. Thank you! It is the second car we have purchased from...


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    The relationship with Deb M. and communication throughout the whole process was incredible. Thank you! It is the second car we have purchased from her. We immediately contacted her when we needed to purchase another vehicle. Love the XC 60 too!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Experience at Alan Byer Volvo!

    My salesperson, Deb Matticio, was exceptional. She was incredibly knowledgeable about the car I was interested in (the XC90) and was able to answe...


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    My salesperson, Deb Matticio, was exceptional. She was incredibly knowledgeable about the car I was interested in (the XC90) and was able to answer every question I had. She taught me everything there is to know about the car throughout our meetings/test drives so that by the time I brought my car home I felt completely comfortable navigating all of the features on my own. She sold me on this car without pushing me into anything, I never felt pressured or oversold. She was very respectful of my budget and worked with me to come up with a plan that worked for me. She followed up and was responsive to all of my inquiries, but she was never pushy. She really went out of her way for me...she came in on her day off to help me sign for my new car. I couldn't have asked for a better experience!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Alan Byer has the best sales and service people

    I bought the car for its safety features and I was impressed. Very impressive as well was the straight forward pricing with no pressure at all. My...


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    I bought the car for its safety features and I was impressed. Very impressive as well was the straight forward pricing with no pressure at all. My sales person was Byron Byers, an excellent professional, straight shooter, extremely helpful and awfully courteous. He took son a test drive not around the block as all dealers do but he took us on the highway which gave us a excellent feel of the car. Buy far Alan Byrs is the best most qualified Volvo dealer in the country and I strongly support his bid to be the Volvo dealer in Utica. Other people worth noting are PETER and Justin in Utica.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car ever!

    I just bought my first brand new car! The experience was second to none. Deb in sales is so good! She really knows her stuff! Everyone at the deal...


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    I just bought my first brand new car! The experience was second to none. Deb in sales is so good! She really knows her stuff! Everyone at the dealership my husband and I met was kind and helpful. Without a doubt, if you are looking to buy a Volvo this is the place to go! Lots of inventory and great salespeople!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good service very personable

    Friendly and easy to work with. Everything was in great shape when picking vehicle up.


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    Friendly and easy to work with. Everything was in great shape when picking vehicle up.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service!

    This is our second purchase with Alan Byer Volvo, excellent customer service every time. Always directed to the car we loved!


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    This is our second purchase with Alan Byer Volvo, excellent customer service every time. Always directed to the car we loved!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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