Reviews

Average Ratings

5.0
48 lifetime reviews.
  • Great Toyota Dealership!

    Since Toyota Dealerships near my house in Plano are very much misleading, I decided to go to Jerry Durant Toyota in Granbury TX. I found the hard ...

    Dealer Response

    Nebu - thank you for the great feedback! We're happy to hear your trip in from Plano was well worth it. Enjoy that Avalon!


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    Since Toyota Dealerships near my house in Plano are very much misleading, I decided to go to Jerry Durant Toyota in Granbury TX. I found the hard to find used late model Avalon Hybrid at this dealership through Cars.com. The sales person Hal Norman is great and very friendly, I think I got a fair price for our trade in Toyota Camry too. I would definitely refer this dealership to my friends and relatives.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Nebu - thank you for the great feedback! We're happy to hear your trip in from Plano was well worth it. Enjoy that Avalon!


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  • great dealership in small town

    Smooth process. Great people to work with. Salesperson was great to work with.


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    Smooth process. Great people to work with. Salesperson was great to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful experience

    This was my first time to buy a car without my parents' help. I needed something quick after my previous car died unexpectedly but I didn't want t...

    Dealer Response

    Thank you for the great feedback, Jenni! We loved helping you find the perfect vehicle.


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    This was my first time to buy a car without my parents' help. I needed something quick after my previous car died unexpectedly but I didn't want to settle for just anything. I was terrified of doing this myself and it ended up being a painless, pleasant experience. I live in Fort Worth and I simply called and talked to David (sales manager) about what I wanted, e-mailed him my specific preferences and he e-mailed me used car options in my price range. The sticker price for the car I wanted was significantly out of my price range but he got it way down, to a price I could afford without a bunch of haggling - well under Bluebook . Worked out financing options all via email and it was ready to drive as soon as I arrived. It was incredibly easy and I love this car! In about an hour, I drove it, they answered all my questions and I was done. Great experience and I'm telling everyone I know.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great feedback, Jenni! We loved helping you find the perfect vehicle.


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  • Great experience and a good deal

    Went in to buy a 2014 Toyota Hybrid this past Saturday. The 1.5 hr drive from home was worth it. Chad Mcginnes was a pleasure to work with. Was on...

    Dealer Response

    We're happy to hear you had a great experience plus a good deal with us! Nasir, we loved having you at Jerry Durant Toyota. It's great that your t...


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    Went in to buy a 2014 Toyota Hybrid this past Saturday. The 1.5 hr drive from home was worth it. Chad Mcginnes was a pleasure to work with. Was on a test drive minutes after getting to the dealership. The negotiation process was easy too. I just named my price and after a few to and fros, got the price I wanted. No pressure, stress or drama. No pressure to buy any extras. Just like I would want it. The price was great and so was the experience. Would heartily recommend

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're happy to hear you had a great experience plus a good deal with us! Nasir, we loved having you at Jerry Durant Toyota. It's great that your trip was worth it.


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  • One of the best in town

    Cheryl was great! still is. One of the best in town.

    Dealer Response

    One of the best in town - we're happy to hear it! Thanks for the great feedback, Phil.


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    Cheryl was great! still is. One of the best in town.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    One of the best in town - we're happy to hear it! Thanks for the great feedback, Phil.


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  • am I that important?

    I was needing to determine if a Tundra would fit in my garage. A few dealers I had talked to denied me the opportunity to "stray" from a preset te...

    Dealer Response

    Mike - thanks for the great feedback! We're happy to hear our team was so accommodating. We think every one of our customers is that important!


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    I was needing to determine if a Tundra would fit in my garage. A few dealers I had talked to denied me the opportunity to "stray" from a preset test drive route. Aaron Jones arranged it (within seconds) to allow me to take the truck. Shortly after that, The General Manager also volunteered to save me a 45 mile trip (one way) and bring the truck to me. AM I THAT IMPORTANT? 2 days later I was at the desk negotiating a price. Aaron actually was helping ME in the negotiations and assisted me in getting a great Tundra at a great price. . (this is not my first rodeo and I was NOT being played) Every contact I had at Jerry Durant/Granbury was great and Aaron Jones was the best salesman I have ever dealt with. I will be back.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mike - thanks for the great feedback! We're happy to hear our team was so accommodating. We think every one of our customers is that important!


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  • Salesman Taylor Brown, Awesome

    I was looking for a new vehicle for my Wife and I had the exceptional experience from the start when I was first contacted by Taylor Brown in the ...

    Dealer Response

    Thank you so much for your feedback. We are so glad you enjoyed your experience with us at Jerry Durant Toyota! Our number 1 priority has always b...


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    I was looking for a new vehicle for my Wife and I had the exceptional experience from the start when I was first contacted by Taylor Brown in the search of a new vehicle for my Wife. I was interested in the FJ Cruiser and Taylor Brown said that there were two used ones on the lot as Toyota stopped making them in 2014. My Wife and I set up an appointment with Taylor Brown to look at one of the two FJ Cruisers and after we arrived at Jerry Durrant Toyota, we fell in love with our new FJ Cruiser. Taylor Brown went above and beyond to make this buying experience a very happy and positive experience. All of the staff at Jerry Durrant Toyota who were involved in our transaction was a positive one and I am so blessed that we chose Jerry Durrant Toyota as our Dealership and that we had Taylor Brown as our Salesman. I will surely recommend Jerry Durrant Toyota as the one and only Dealership in purchasing a Toyota. My experience at Jerry Durrant Toyota was completely awesome...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your feedback. We are so glad you enjoyed your experience with us at Jerry Durant Toyota! Our number 1 priority has always been our customers' satisfaction. Thank you for letting us know we have done our job well. Please come back and see us!


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  • Outstanding buying experience

    We travelled 4 hours and 20 minutes round trip for our purchase. Our experience began over the phone and online where we were able to accomplish m...

    Dealer Response

    Thank you for the feedback and for making the trip over to Jerry Durant Toyota! It's great to hear the 4.5 hour drive was worth it! We're glad to ...


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    We travelled 4 hours and 20 minutes round trip for our purchase. Our experience began over the phone and online where we were able to accomplish much of the paperwork to speed up our purchase. The people that we dealt with were very helpful and did everything needed to answer all questions we had. We left with the feeling that we will be able to call them at anytime with any questions or concerns that we may have about our new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the feedback and for making the trip over to Jerry Durant Toyota! It's great to hear the 4.5 hour drive was worth it! We're glad to be your Toyota dealer in Texas.


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  • EXCELLENT CUSTOMER SERVICE

    Our salesman, Hal, provided us with excellent service. We drove over two hours due to the good reviews this dealer had and we were not disappointe...


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    Our salesman, Hal, provided us with excellent service. We drove over two hours due to the good reviews this dealer had and we were not disappointed. The process was fast and very considerate of our budget. The car was exactly as described on line and in very nice condition. We would recommend this dealer to anyone in the market. Best experience at a dealer that I can recall. Thanks to the whole crew. We enjoyed the sale.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great people, service and clean showroom.

    Salesman Keith Fabian was friendly, spent a lot of time with us and answered all our questions. Wasn't pushy. After we'd agreed on a vehicle and w...


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    Salesman Keith Fabian was friendly, spent a lot of time with us and answered all our questions. Wasn't pushy. After we'd agreed on a vehicle and went to pick it up, Keith and a young lady (don't remember her name) programmed our blue tooth phone and showed us how to use the information center and answered any questions we had about operating the vehicle. There was much more they did for us that will allow us to recommend them to others, as well.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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