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Reviews

Average Ratings

4.8
306 lifetime reviews. Includes reviews of Jerry Durant Toyota from DealerRater.com
  • Great Toyota Dealership!

    Since Toyota Dealerships near my house in Plano are very much misleading, I decided to go to Jerry Durant Toyota in Granbury TX. I found the hard ...

    Dealer Response

    Nebu - thank you for the great feedback! We're happy to hear your trip in from Plano was well worth it. Enjoy that Avalon!


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    Since Toyota Dealerships near my house in Plano are very much misleading, I decided to go to Jerry Durant Toyota in Granbury TX. I found the hard to find used late model Avalon Hybrid at this dealership through Cars.com. The sales person Hal Norman is great and very friendly, I think I got a fair price for our trade in Toyota Camry too. I would definitely refer this dealership to my friends and relatives.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Nebu - thank you for the great feedback! We're happy to hear your trip in from Plano was well worth it. Enjoy that Avalon!


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  • Recent purchase of pre-owned Corolla
    April 24, 2017

    We recently had the need for another vehicle (pre-owned), so I contacted Denise Bone knowing that she would help me find exactly what we needed. ...

    Jerry Durant Toyota

    We are honored! Thanks for the great feedback. We have worked hard to build a team that is able to provide quality and honest service and we are g...


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    We recently had the need for another vehicle (pre-owned), so I contacted Denise Bone knowing that she would help me find exactly what we needed. Within about one week, she had located the perfect vehicle, price, mileage, everything was exactly right. Denise and Oscar handled everything and we left feeling very satisfied. Denise and Oscar made the purchase process easy, there was no hassle, everything was done professionally and to our complete satisfaction. Wouldn't think of dealing with any other dealership and wouldn't want to work with anyone but Denise or Oscar. They are the best!!

    Does recommend this dealer
    Jerry Durant Toyota

    We are honored! Thanks for the great feedback. We have worked hard to build a team that is able to provide quality and honest service and we are glad to hear Denise and Oscar went above and beyond to find the right Corolla for you. Thank you for choosing Jerry Durant Toyota.


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  • Wouldn't trust anyone else!
    April 15, 2017

    My parents have used them for years. They treat them like royalty. I live 50 miles away, but it is worth the drive fir their customer service. Do ...

    Jerry Durant Toyota

    Thank you for letting us know we are worth the drive! Standing behind our work is what has kept us going strong. We can't thank you and your famil...


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    My parents have used them for years. They treat them like royalty. I live 50 miles away, but it is worth the drive fir their customer service. Do not go anywhere else, this is the real deal! Cannot thank them enough for taking care of us. They are like family.

    Does recommend this dealer
    Came in for service or repair
    Jerry Durant Toyota

    Thank you for letting us know we are worth the drive! Standing behind our work is what has kept us going strong. We can't thank you and your family enough for your continuous business and support.


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  • Outstanding experience!
    April 11, 2017

    This was my first experience with buying a vehicle from a dealership and I must admit, I was pleasantly surprised! A friend recommend the DurantTo...

    Jerry Durant Toyota

    Thanks for taking the time to leave such incredible feedback. Reviews like these brighten our days. We are glad your experience with Aaron was so ...


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    This was my first experience with buying a vehicle from a dealership and I must admit, I was pleasantly surprised! A friend recommend the DurantToyota dealerships to me because he too had a great experience three of four years ago. I found a few used Tundras that caught my attention online and came in contact with Aaron Jones from the Jerry Durant's in Granbury. He did an outstanding job! He was very friendly, informative, professional, and unpressuring. I am glad to say that I had an outstanding experience and transaction with buying my first truck from this dealership largely due to him! I have been on very few dealer's lots before and felt like a bait fish swimming among sharks....not so with Aaron and his friendly outgoing approach. I do plan to return when the need arises and will be looking for Aaron for help as I feel confident that I will be treated fairly in the future. This dealership was extremely clean, well kept, family/kid friendly, and they had an obvious pride in what they do and stand for. Can't say enough about my pleasant experience so far with this dealership and in particular, Aaron Jones. Thank you! I am not just a Toyota Tundra owner, but due to my pleasant experience I am a PROUD owner of a Toyota Tundra which is just as important to me!

    Does recommend this dealer
    Jerry Durant Toyota

    Thanks for taking the time to leave such incredible feedback. Reviews like these brighten our days. We are glad your experience with Aaron was so rewarding and we are even happier to hear that we will have you back. Thank you once again for your kind words - we are PROUD to be able to call you our customer. Enjoy your new Tundra!


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  • Very Pleased!
    April 10, 2017

    Thanks to Denise B. At the Jerry Durant in Granbury. She was so helpful from the moment of getting in contact with her to the moment I left. Went ...

    Jerry Durant Toyota

    Glad you and Denise were able to find a deal that would work best for you. Customer satisfaction is always our number one priority. Thank you for ...


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    Thanks to Denise B. At the Jerry Durant in Granbury. She was so helpful from the moment of getting in contact with her to the moment I left. Went through all types of options to see what best worked for me.

    Does recommend this dealer
    Jerry Durant Toyota

    Glad you and Denise were able to find a deal that would work best for you. Customer satisfaction is always our number one priority. Thank you for choosing Jerry Durant Toyota!


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  • Great Experience
    March 28, 2017

    Denise was a fantastic salesperson. No high pressure sales tactics and worked with Craig Sales Manager to meet my needs. They were both fantasti...

    Jerry Durant Toyota

    Lisa, thank you for giving us the opportunity to earn such a compliment. You remind us why we enjoy what we do. Welcome to the Jerry Durant family...


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    Denise was a fantastic salesperson. No high pressure sales tactics and worked with Craig Sales Manager to meet my needs. They were both fantastic. Best car buying experience ever. After deal was done we were greeted by Shannon who welcomed us to the family. Great energy and spirit. If you buy a car from anyplace it should be Jerry Durant in Granbury. First class operation.

    Does recommend this dealer
    Jerry Durant Toyota

    Lisa, thank you for giving us the opportunity to earn such a compliment. You remind us why we enjoy what we do. Welcome to the Jerry Durant family! We look forward to serving you for many more years to come.


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  • Internet Sales Great Deal better Service
    March 22, 2017

    We found this dealership and the Toyota Tundra we wanted through Cars Guru. Aaron Jones responded right away. He was kind and not pushy. He sent m...

    Jerry Durant Toyota

    Polly- thanks for such an incredible compliment. We are truly honored to hear that you would give us 10 stars and that we are worth the drive. Not...


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    We found this dealership and the Toyota Tundra we wanted through Cars Guru. Aaron Jones responded right away. He was kind and not pushy. He sent more photos via text message and we were able to negotiate over the phone. When we met in person the truck was exactly as described. The service was incredible. Well worth the drive. Would give 10 stars if possible.

    Does recommend this dealer
    Jerry Durant Toyota

    Polly- thanks for such an incredible compliment. We are truly honored to hear that you would give us 10 stars and that we are worth the drive. Not only are we glad to hear Aaron was able to provide you with the customer service you wanted, but we are also happy to hear that you were able to find the car that you were truly looking for with us. Enjoy your new Tundra!


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  • Very happy with my experience.
    February 27, 2017

    Denise was very helpful in finding everything I wanted and needed in a car. Very sweet and caring. She's helped me many times and was awesome ever...

    Jerry Durant Toyota

    Thanks for the 5 stars, Bone1807! We are happy to have you as a customer and that Denise has been able to work with you multiple times in helping ...


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    Denise was very helpful in finding everything I wanted and needed in a car. Very sweet and caring. She's helped me many times and was awesome every time.

    Does recommend this dealer
    Jerry Durant Toyota

    Thanks for the 5 stars, Bone1807! We are happy to have you as a customer and that Denise has been able to work with you multiple times in helping you find what you need.


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  • Denise Bone
    February 27, 2017

    Denise is a great sales person she isn't pushy she works with you on where you need to be payment wise this is my 2nd car from her and I won't go ...

    Jerry Durant Toyota

    LacyD- we are happy to hear you¿¿¿ve built such a caring relationship with Denise. We¿¿¿ll make sure to pass along your kind words to her. Thanks ...


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    Denise is a great sales person she isn't pushy she works with you on where you need to be payment wise this is my 2nd car from her and I won't go anywhere else she's become more of a friend then a salesman!

    Does recommend this dealer
    Jerry Durant Toyota

    LacyD- we are happy to hear you¿¿¿ve built such a caring relationship with Denise. We¿¿¿ll make sure to pass along your kind words to her. Thanks for trusting Jerry Durant Toyota with your business!


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  • Wonderful experience

    This was my first time to buy a car without my parents' help. I needed something quick after my previous car died unexpectedly but I didn't want t...

    Dealer Response

    Thank you for the great feedback, Jenni! We loved helping you find the perfect vehicle.


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    This was my first time to buy a car without my parents' help. I needed something quick after my previous car died unexpectedly but I didn't want to settle for just anything. I was terrified of doing this myself and it ended up being a painless, pleasant experience. I live in Fort Worth and I simply called and talked to David (sales manager) about what I wanted, e-mailed him my specific preferences and he e-mailed me used car options in my price range. The sticker price for the car I wanted was significantly out of my price range but he got it way down, to a price I could afford without a bunch of haggling - well under Bluebook . Worked out financing options all via email and it was ready to drive as soon as I arrived. It was incredibly easy and I love this car! In about an hour, I drove it, they answered all my questions and I was done. Great experience and I'm telling everyone I know.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great feedback, Jenni! We loved helping you find the perfect vehicle.


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