Skip to main content

Direct Auto Exchange

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (84 reviews)
Visit Direct Auto Exchange
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(850) 391-1051 (850) 391-1051

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Direct Auto Exchange from DealerRater.

Want to share your experience with this dealership?

Write a review

Drive off lot same day

I wasn't expecting to ride off that day with the vehicle but you are able to, even with bad credit me and my wife were able to get a GMC Yukon. We had been turned down by a sister company about 3 or 4 times prior and you only took one time at Direct Auto and with the help of its staff and Justin Gibson we were able to trade a car to get a car that we liked because the vehicle we had was no longer usable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Paula Kelly

Justin helped me and he was amazing. Going to Direct Auto Exchange gave me independence. Previously I had been riding public transit (Dial a Ride) which I was grateful for but having independence you can't beat that feeling. When I arrived at Direct Auto Exchange I had repo's and poor credit but Justin helped me get started on a new beginning and now I can build positive credit now. My daughter even bought a vehicle from Direct Auto Exchange after she seen how I was treated. We are a Direct Auto Exchange family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Cars

I have purchase several cars from Direct Auto, and have recommend several individuals that have been completely satisfied with their purchases. Justin (the best sales Guy) is always professional along with the entire staff. There is no pressure to buy. Would highly recommend Direct Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service, blessed business.

God sent me to Direct Auto Exchange, and I understand why. My 1st time experience buying a vehicle was an amazing experience. DAE treated me as an appreciated customer from the first time I walked through their doors. Their diligence to get me what I wanted and needed was like no other experience I've had dealing with car dealerships. I built a relationship with the sales men that was more important than just "selling" me a car. Days later I walked away with a newer, nicer, and warranted vehicle. I was so pleased with the service and love I received at DAE. God led me to go speak with the owner of DAE, Mr. Davis, about a month after I purchased my vehicle about a sponsorship opportunity. Mr. Davis was diligent about supporting me in an amazing opportunity I'd received. DAE not only blessed me with a new vehicle, but they also made a decision to support me financially. The relationship I've built with Mr. Davis and the salesmen at Direct Auto Exchange reminded me that there are still good people in the car business, who truly care about making lives better and easier by suppling great cars and going above and beyond for their customers. From a HAPPY customer, THANK YOU!. Tera Gainer =)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service, Blessed business.

God sent me to Direct Auto Exchange, and I understand why. My 1st time experience buying a vehicle was an amazing experience. DAE treated me as an appreciated customer from the first time I walked through their doors. Their diligence to get me what I wanted and needed was like no other experience I've had dealing with car dealerships. I built a relationship with the sales men that was more important than just "selling" me a car. Days later I walked away with a newer, nicer, and warranted vehicle. I was so pleased with the service and love I received at DAE. God led me to go speak with the owner of DAE, Mr. Davis, about a month after I purchased my vehicle about a sponsorship opportunity. Mr. Davis was diligent about supporting me in an amazing opportunity I'd received. DAE not only blessed me with a new vehicle, but they also made a decision to support me financially. The relationship I've built with Mr. Davis and the salesmen at Direct Auto Exchange reminded me that there are still good people in the car business, who truly care about making lives better and easier by suppling great cars and going above and beyond for their customers. From a HAPPY customer, THANK YOU!. Tera Gainer =)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealership

My experience was great! I worked with Ryan and Tyrone and they were so friendly and helpful so much so a year later we came back and bought another vehicle from them. We are now looking for a specific vehicle for our daughter's graduation and they are on the hunt for us!! I would highly recommend them to anyone who does not want to deal with those sales people you can tell are just looking for commision!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Danyell Harley

My experience with Direct Auto Exchange was wonderful. I called Tyrone and inquired on a vehicle. He told me he would get back with me. He did exactly as he stated, every step that was made my salesman Ryan contacted me. The results was very satisfying to me and I have a nice, affordable, quality, luxury vehicle. Thanks Tyrone(Owner) Ryan(Salesman) and the entire Direct Auto family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Latisha smith

Mr. Austin is a wonderful guy n he did an awesome job with helping me get my 2011 Nissan Maxima an I'm loving it.... Thank you so much for the great work. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Totally Awesome!!!

The staff is amazing!!! I worked with Ryan and he was very professional and knowledgable. DirectAutoExchange went above and beyond to make sure I got the best low monthly payment and APR. I highly recommend them....If you are looking for a vehicle look no further. Thanks...Tyrone and staff :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

my experience with direct auto exchange

I had a great experience with direct auto exchange. I didn't have a car at the time and when I went there, I walked out with keys in my hand. My sales person Freddie was very helpful and nice and answered any questions or concerns I had. The other staff as well were very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.