Reviews
Seller was polite, but refuses to accept financing from
Seller was polite, but refuses to accept financing from CapitalOne. This is unacceptable in today’s market.
Seller was polite, but refuses to accept financing from
Seller was polite, but refuses to accept financing from CapitalOne. This is unacceptable in today’s market.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your review.
Nothing really to say good or bad .
Nothing really to say good or bad . Therefore I can’t recommend them .,my dealing with them were over a specific vehicle. Waited several days for a response , then told vehicle went to auction . That’s it
Nothing really to say good or bad .
Nothing really to say good or bad . Therefore I can’t recommend them .,my dealing with them were over a specific vehicle. Waited several days for a response , then told vehicle went to auction . That’s it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks for the review Dirk.
I negotiated the deal with Anil (sales mgr) by phone as I
I negotiated the deal with Anil (sales mgr) by phone as I live 4.5 hours from the dealership. I asked him to give me an out the door price to include all taxes and fees , he agreed to do so. When I sat down with Marci (finance) she told me they would bill me for the county property tax . They charged me $500 for a "title company" that would do the registration paperwork and obtain the tag. When I asked why did they not call the title company and ask about the county tax she said "we don't do that " . At that point I was upset , she left the office and came back to tell me that the owner of the dealership refused to pay my county tax . I was then even more upset because I never asked for that and told her so. He answer was " well , do you want the car or not? I don't have time I have another customer waiting " . I left her office and called my wife to discuss the situation with her. Afterward , I saw she spoke with a man I later found out was Anil . I sat down with him in another office and again reiterated my concern about the county tax not being included . He went on to tell me how hard he had to work to put this deal together and how I didn't appreciate that . I think he was trying to make me feel guilty so I would stop complaining. In the end I bought the car . Rob (salesman) briefly explained some of the car's features but never discussed warranty or service schedule etc. I had to stop several times on the way home to figure out how to get things to work ie cruise control etc . After reaching home , I discovered a delivery checklist inside one of the manuals which should have been gone through with me including explaining warranty , service , roadside assistance etc none of which happened. In hindsight I wish I'd paid a little more and bought my car elsewhere and avoided this experience .
I negotiated the deal with Anil (sales mgr) by phone as I
I negotiated the deal with Anil (sales mgr) by phone as I live 4.5 hours from the dealership. I asked him to give me an out the door price to include all taxes and fees , he agreed to do so. When I sat down with Marci (finance) she told me they would bill me for the county property tax . They charged me $500 for a "title company" that would do the registration paperwork and obtain the tag. When I asked why did they not call the title company and ask about the county tax she said "we don't do that " . At that point I was upset , she left the office and came back to tell me that the owner of the dealership refused to pay my county tax . I was then even more upset because I never asked for that and told her so. He answer was " well , do you want the car or not? I don't have time I have another customer waiting " . I left her office and called my wife to discuss the situation with her. Afterward , I saw she spoke with a man I later found out was Anil . I sat down with him in another office and again reiterated my concern about the county tax not being included . He went on to tell me how hard he had to work to put this deal together and how I didn't appreciate that . I think he was trying to make me feel guilty so I would stop complaining. In the end I bought the car . Rob (salesman) briefly explained some of the car's features but never discussed warranty or service schedule etc. I had to stop several times on the way home to figure out how to get things to work ie cruise control etc . After reaching home , I discovered a delivery checklist inside one of the manuals which should have been gone through with me including explaining warranty , service , roadside assistance etc none of which happened. In hindsight I wish I'd paid a little more and bought my car elsewhere and avoided this experience .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Gil, Thank you for the review. We apologize for any inconvenience you experienced during your purchase. Thank you for taking the time to provide feedback.
Service always Superb!
Service always prompt, complete, and resonably priced. Always excellent service, courteous assistance. Would recommend this dealership to anyone. Will purchase my next car from them!
Service always Superb!
Service always prompt, complete, and resonably priced. Always excellent service, courteous assistance. Would recommend this dealership to anyone. Will purchase my next car from them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words and recommendation! Thank you for choosing us, and we look forward to seeing you next time!
2023 Review
Just completed my 20K service snd the service was excellent and performed in a timely manner. MY HAT is off to the service manager and his whole team!!! REDD GALLAGHER
2023 Review
Just completed my 20K service snd the service was excellent and performed in a timely manner. MY HAT is off to the service manager and his whole team!!! REDD GALLAGHER
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate this 5-star review! Thank you for sharing your feedback. Come back and see us again soon!
My Recent Service - Inspection Visit
Great Service by Great People - never had any issues over the last 4 to 5 years! No hesitation in taking my vehicle here - always treated with the utmost respect and courtesy!
My Recent Service - Inspection Visit
Great Service by Great People - never had any issues over the last 4 to 5 years! No hesitation in taking my vehicle here - always treated with the utmost respect and courtesy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the positive review and feedback! We look forward to seeing you again next time!
Warrenton Toyota
In 2017 I purchased a Camry from Warrenton Toyota. Since then I have taken my vehicle to the Warrenton Toyota Service Department. The department completes each call in consistent and thorough manner, while providing friendly and courteous service. I would not think of switching.
Warrenton Toyota
In 2017 I purchased a Camry from Warrenton Toyota. Since then I have taken my vehicle to the Warrenton Toyota Service Department. The department completes each call in consistent and thorough manner, while providing friendly and courteous service. I would not think of switching.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the stellar 5-star review! We appreciate you and your business!
Great service
Although I did not end up buying my car from this dealer, I recommend highly the salesman Marcos. He was honest, fair, and went well beyond in helping me learn about the car. Much appreciated.
Great service
Although I did not end up buying my car from this dealer, I recommend highly the salesman Marcos. He was honest, fair, and went well beyond in helping me learn about the car. Much appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for leaving us a review! We will pass your kind words along to Marcos! Come back and see us again!
Service maintenance
There a wonderful staff at Miller Toyota. Our service writer was friendly informative and knowledgeable. I would recommend Miller Toyota to friends and family. Thanks for the great service.
Service maintenance
There a wonderful staff at Miller Toyota. Our service writer was friendly informative and knowledgeable. I would recommend Miller Toyota to friends and family. Thanks for the great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words and recommendation, Deborah! We're thrilled to hear that you had a positive experience with us and that our team provided you with excellent service. See you next time!
Great service and communication
Loved the fast service and Excellent communication of service being completed and they also gave updates along the way and even recapped after they were finished.
Great service and communication
Loved the fast service and Excellent communication of service being completed and they also gave updates along the way and even recapped after they were finished.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving us a review! Come back and see us again!