[{"id":542832,"firstName":"Allen","lastName":"Salyers","titleText":"Sales","shortBioText":"I've grown up in the car business because my mother owned a 5-bay automotive shop in Owasso, Oklahoma. I'm a huge Oklahoma State wrestling fan. I love helping people find their dream car for the right price. I'm the proud father of 4 kids, 1 gorgeous granddaughter, 3 dogs, 1 cat and a frog. (my grandbaby wanted a tree frog, so that's the story!)","emailTxt":"allen@charltonmotors.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/400cf7f6dd8a.jpg","drDealerId":109089,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"673056000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":542835,"firstName":"Bob","lastName":"Murphy","titleText":"Sales Manager","shortBioText":"I grew up in Connecticut and graduate from the University of Bridgeport. I have dual degrees in accounting and political science. I've got two beautiful grown daughters. I started in the insurance industry and moved to the automotive industry because this is more fun!","emailTxt":"bob@charltonmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/08b2eb8ff28c.jpg","drDealerId":109089,"dealerEmpStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":542811,"personPtyId":49182951,"firstName":"Gary","lastName":"Charlton","titleText":"Owner","shortBioText":"As a 4th generation Texan, I grew up in West Texas. My family owned an independent auto dealership, where I learned all facets of the car business and how to treat customers. After graduating from Angelo State University, I moved to Dallas where I went to work in retail automotive sales and helped to open the new Performance Toyota (now Toyota of Plano) dealership. I spent 6 years in retail automotive sales before moving into indirect auto lending (banking / auto finance), where I had worked for 18 years. Hibernia National Bank based out of New Orleans is where I held my last position as Division Manager/Vice President of Indirect Auto Lending. Capital One later purchased Hibernia. I integrated my division and left two years later to open Charlton Motors in Lewisville, TX.\r\nWe offer full spectrum lending for all types of credit through our very strong Credit Union and Banking relations","emailTxt":"gary@charltonmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/0b89a2c8617e.jpg","drDealerId":109089,"dealerEmpStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":542816,"firstName":"Paul","lastName":"Bosco","titleText":"Sales","emailTxt":"paul@publicautobrokers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/91f02129ca55.jpg","drDealerId":109089,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":542818,"personPtyId":50386897,"firstName":"Ricky","lastName":"Clark","titleText":"Sales","shortBioText":"I grew up in the Dallas area moved to West Texas and back to DFW area in 1991, I have been selling cars since 1984. I've worked at franchise dealerships including AutoNation, VanTuyl and McDavid and . I have a degree in psychology from Southwest Texas State. with and minored in criminology. I love animals, especially my 3-year old Dachshund named Hershey I'm a Pilot, Ham Operator and love technology in general. I understand what is like to be on the buying side of a transaction and try very hard to make it a great experience.","emailTxt":"ricky@charltonmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/ded8d8ec59b2.jpg","drDealerId":109089,"dealerEmpStartDtUtc":"1472688000","certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 9:00 AM - 6:00 PM

Charlton Motors Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2008

Get to know a Lewisville Used Car Dealer you can Trust!Charlton Motors has 2 rules when comes to our customers... Rule #

...

1: Take Care of YOU! Rule #2: Remember Rule #1! We offer most Makes and Models of vehicles for sale at below market prices! Our service department provides free loaner cars to all of customers who purchase a vehicle from us. Charlton Motors provides options for Extended Warranties for all makes and models that we sell and they come with a ZERO deductible! We provide financing options for all types of credit! We also offer rates as low as 3.54% to our customers with approved credit from our banks and credit unions!

"STRESS FREE BUYING EXPERIENCE! FINANCING FOR ALL TYPES OF CREDIT!"

Reviews

4.7 out of 5 4.7
22 lifetime reviews. Includes reviews of Charlton Motors from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    September 10, 2018

    Although I haven't purchased a vehicle from the dealership yet, Allen was very helpful on the telephone. He told me of some of the vehicles he had... on the car lot. Wasn't what I was looking for though currently.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Allen Salyers

    Sales

    NOT RATED

  • 4.0 out of 5
    June 3, 2018

    Even though the Internet description of the truck I purchased was incorrect, my buying experience was great. James and the other guys at Charleston Motors... went out of their way to be sure I was satisfied with my purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Roland, thank you for your purchase and positive review of Charlton Motors and James your sales consultant! Gary Charlton

  • September 28, 2018

    Went in to test drive a 4runner at Charlton Motors. I called the dealership right after they opened. Allen answered the phone and told me to come on by.... I was greeted promptly by another employee and was taken to Allen's office. He knew exactly what vehicle I wanted to drive and has me test driving within 5 mins. No nonsense dealership. My deal didn't go through due to extraneous reasons but I wouldn't mind coming back here for a purchase or repairs.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Allen Salyers

    Sales

    NOT RATED

  • 5.0 out of 5
    January 17, 2018

    GREAT Dealership with amazing customer service! Alex was our salesman and he was extremely helpful in answering all of our questions. Alex made our car... purchasing experience so easy and fast. He made us feel comfortable and relaxed throughout the entire process. Bob was also very easy and personable to work with. They truly have your best interest at heart and will work HARD to get you the best deal. I highly recommend Charlton Motors and Alex!! Best experience we have had buying a car!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review Alex! Let us know if we are able to help you or a friend out with any future vehicle purchase or vehicle service ne...eds. Gary

  • 5.0 out of 5
    March 26, 2017

    Jesus did a excellent job. Very through and professional. Highly recommended

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you Mahlon for sharing your positive service experience! WE hope we are able to help you out with any future vehicle service needs. Gary

  • 5.0 out of 5
    March 17, 2017

    Just bought my new (to me) car from Brannon last week. It was a great and easy experience from beginning to end. We were flying in from out of state and... he did everything he could to make the trip convenient and the buying experience a good one. I would definitely buy from them again in the future.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Cheri for your business and we appreciate you making he long trip from Nevada to Texas. We hope to be able to help you out with your vehicle... needs in the Future! Gary

  • 5.0 out of 5
    August 27, 2016

    Just picked up the Infinity G37 coupe from them on 8/20/2016 they sure undersold the value of this car I was expecting the Base model it is the Journey... trim with all the options. I had to fly in to pick up the car and they meet me at the airport. It was a pleasure to work with JJ this purchase he made it so easy and there was no problem except the 3 hour flight delay.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your business! I am so glad you had a great experience. Hope to see you again for your next purchase! Best, Gary

  • 5.0 out of 5
    June 9, 2016

    My wife and I had spent weeks looking around to buy a VW CC and after shopping around at different dealerships and must say the Charlton Motor customer... experience it by far exceeded my expectations. They were welcoming and patient when we stopped to visit them near closing time, and most importantly, the car buying process was smooth and everyone there was extremely professional. Our salesman Ned, was very knowledgeable, genuine and he never got pushy or tried to sell us something we didn't want. Overall...awesome buying and service experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Wow, thank you so much for the kind comments. Ned and I really appreciate them. Let us know if we can ever help you out with service on your vehicle o...r another potential purchase. My best, Gary

  • 1.0 out of 5
    June 7, 2016

    Very unprofessional in my opinion. At least one of the owners is not being a fair player when it comes to trade in's. Low balling then staying with high... value on their car. I guess it is there way.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    It's unfortunate that we weren't able to get together on the trade in value of your car and make a deal. We try our best to give the most money on all... trades, but that doesn't happen 100% of the time. I hope you found a car that you were able to purchase and get what you wanted for your trade. Take care, Gary

  • 2.0 out of 5
    May 12, 2016

    Not impressed. The car I came to test drive was sold earlier in the day. I test drove a similar car that was not very nice.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I am sorry the car had been sold before you were able to make it out to the dealership. Unfortunately we didn't have another vehicle you liked. Take c...are, Gary

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