West Herr Toyota of Williamsville

New 877-289-7910 Dealer Website
Used 877-289-6152 Email Dealer
Service 888-779-7543

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Reviews

Average Ratings

4.9
1482 lifetime reviews. Includes reviews of West Herr Toyota of Williamsville from DealerRater.com
  • Great experience

    We just purchased our 2d vehicle from Mike Uschold and he continues to impress us with his can-do attitude and excellent followup. Mike is an asse...


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    We just purchased our 2d vehicle from Mike Uschold and he continues to impress us with his can-do attitude and excellent followup. Mike is an asset to your organization and we look forward to working with him for any upcoming purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Greatest Management, Sales & Financing Team around

    As a female you are told that you should never go alone to purchase a car, those people must have never experienced the car buying process at West...


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    As a female you are told that you should never go alone to purchase a car, those people must have never experienced the car buying process at West Herr Toyota in Williamsville, NY. My experience from start to finish being serviced by Patricia Esposito (salesperson), Rob Hitzges (managing) and Tom Vullo(finance) was nothing but superb. From Rob initially speaking with me to get a feel for what I wanted to drive, my personality and suggesting the best suv for my needs, to Patricia and her sweet smile,endearing personality and wealth of knowledge of the products sold to Tom Vullo making the numbers make sense took away all the anxiety & fear that I initially walked in with. I am over the moon that Rob found me the SUV of my choice (RAV4) in the color I LOVE. I drove to work and immediately without even remotely trying made not one but TWO referrals when I spoke of my experience and the ease of the process. (get ready for an influx of teachers lol) This is my second purchase from West Herr Toyota Williamsville but definitely not the last. Kudos to each and everyone of them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best dealership in town !!!!

    Great Job Patricia Esposito ****** I went to the dealer looking for a used vehicle newer than the one I had. The front desk introduced me t...


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    Great Job Patricia Esposito ****** I went to the dealer looking for a used vehicle newer than the one I had. The front desk introduced me to sales consultant Patricia E. she found out the type of vehicle I was interested in and went to work finding me a nice, no a beautiful low mileage car. This lady is so friendly and knows the in and outs of the whole process of selling you a car and financing with no pain on my part. Please look her up if you are looking for a no hassle buying experience. Thank you again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Thank You Mike and Tom

    Mike and Tom worked with me and were able to get me a great car! Thanks guys!!


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    Mike and Tom worked with me and were able to get me a great car! Thanks guys!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good used car like new well priced

    I saw a car in the show room I liked . It was very nice and an excellent price . Upon consulting my wife , there was one option that it did not ha...


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    I saw a car in the show room I liked . It was very nice and an excellent price . Upon consulting my wife , there was one option that it did not have. The sales guy, Michael Uschold , who was working with Chris took excellent care of me. They quickly located a nearby model that had this feature (plus extras) and brought it to the dealer for a test run, which we found highly to our liking . It was a nice color and had a lot of deluxe features and turned out to be the perfect car for our family needs . We really like this "like new " vehicle. Appreciate the sales guy taking time to make sure we knew all about the features .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Go see Joe Furlong!!

    Go see Joe Furlong if you want to deal with someone who is fair and not pushy he is the one you want. We have been dealing with Joe for over 10 y...


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    Go see Joe Furlong if you want to deal with someone who is fair and not pushy he is the one you want. We have been dealing with Joe for over 10 years now and we strayed once and I regret it. But we are back with Joe and happy!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Buying Experience

    Just purchased my 2nd vehicle through Mike Uschold. Mike does a great job making you feel comfortable with buying process. Always goes the extra m...


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    Just purchased my 2nd vehicle through Mike Uschold. Mike does a great job making you feel comfortable with buying process. Always goes the extra mile to answer any questions you may have. So happy with experience going through Mike have had entire family go through him. We are all extremely happy with job he does; will continue to do all my dealings through him and would highly recommend him to anyone looking to purchase a new vehicle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Finding the right vehicle

    Patsy Esposito was our salesperson. She is so down to earth, friendly, honest and caring. I was looking for a specific used car and she found ju...


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    Patsy Esposito was our salesperson. She is so down to earth, friendly, honest and caring. I was looking for a specific used car and she found just what I wanted. We had previously bought a car from her in the past, and I would never deal with anyone else. She made the whole experience fun. West Herr can get any make or model of vehicle so there is no need to shop anywhere else. Thank you, Patsy.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Patsy Esposito was a breath of fresh air

    Patsy makes the shopping process so enjoyable and not like your usual car salesperson. She is friendly, bubbly, and just makes you comfortable goi...


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    Patsy makes the shopping process so enjoyable and not like your usual car salesperson. She is friendly, bubbly, and just makes you comfortable going through the whole process. We will be back for all of our cars.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Michael Uschold Sales and Leasing Professional

    Mr. Michael Uschold was a fantastic person to work with. I became very enthusiastic when talking about the RAV4 XLE Hybrid. I have owned a RAV4 ...


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    Mr. Michael Uschold was a fantastic person to work with. I became very enthusiastic when talking about the RAV4 XLE Hybrid. I have owned a RAV4 XLE 2015, and have been very satisfied with it. I believe we got it down to a payment range that I can afford on a monthly basis! I was very, very excited about the car and Mike demonstrated much professionalism when helping me. I brought a friend in to accompany me later in our encounter and Mike was very gracious and welcoming to him. Mike tried to cover all the bases of the RAV4 in a short time span allotted to him to discuss the car with me. He did go into great detail about many features of the car, and has invited me to come back in early next week and review them with me. I am overwhelmed with my purchase, because its a large one for me, but it is the car of my dreams, including the color and options that I picked for it. I am very excited to drive it and like the fact that I'm not restricted by staying within (lease miles). Again, I would like to state that Michael Uschold is an extremely professional and enjoyable, friendly to talk with and personable salesman. Thank you, Ann M. Bilger

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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