West Herr Toyota of Williamsville

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
1456 lifetime reviews.
  • Great Pricing and deals

    Mr. Jeff Haase took care of everything that i needed to do, only the signing process was left as I should be present physically to do that. Prices...


    Show Full Review

    Mr. Jeff Haase took care of everything that i needed to do, only the signing process was left as I should be present physically to do that. Prices, deals, leases all of them were much affordable when compared to competitors in Buffalo. There is room for improvement in the Auto Insurance, First timers never know what to do (like me), please educate the customers and your sales persons on that - will be much more successful if you would do that.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Thank you Joe!

    We recently purchased a Highlander from Joe Furlong at West Herr Toyota of Williamsville. We can't say enough Joe and the entire staff at West He...


    Show Full Review

    We recently purchased a Highlander from Joe Furlong at West Herr Toyota of Williamsville. We can't say enough Joe and the entire staff at West Herr. They truly go above and beyond for their customers. This is the sixth vehicle we have purchased/leased with Joe and we won't go anywhere else.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • West Herr Toyota of Williamsville

    Buying a car at West Herr Toyota is always been a pleasure primarily due to our salesman, George Cannon. We have purchased all our cars from West ...


    Show Full Review

    Buying a car at West Herr Toyota is always been a pleasure primarily due to our salesman, George Cannon. We have purchased all our cars from West Herr since 2009 after we switched from another local Toyota dealership. George Cannon makes buying a car a pleasure due to his knowledge, salesmanship and his great customer service. He goes the extra mile when it comes to answering questions regarding the fine print of the sale right down to programming you I-Phone to the entune Sirius XM radio system in your new vehicle. "Customer service at West Herr Toyota is synonymous with George Cannon." He constantly stays in touch with you after making the sale always and always asks if there is anything he can do for you--- that's what I call"Outstanding Customer Service"! This is why I have given my highest recommendation regarding West Herr Toyota to my family and friends when considering buying a new vehicle. In my extended family alone, I can count 8 RAV4's and one Toyota Camry and 2 Toyota Corolla's that have all been purchased from West Herr Toyota since 2009. Once again, I highly recommend West Herr Toyota of Williamsville for any one that wants to be treated with the highest consideration and respect. Most of all, I recommend George Cannon as the salesman to contact regarding your purchase. This is a 5 Star recommendation for West Herr Toyota and George Cannon!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • RAV4 purchase

    I recently leased a Toyota RAV4 from West Herr Williamsville. The process from start to finish was easy and stress free. My salesman Joe Guerra...


    Show Full Review

    I recently leased a Toyota RAV4 from West Herr Williamsville. The process from start to finish was easy and stress free. My salesman Joe Guerra was a pleasure to deal with. He was competent, professional, efficient and most of all friendly. He managed to get all the feature I wanted within the numbers I also wanted. The finance department also were easy to deal with. Joe has sold two Rav's to my daughter, a truck to my husband, a car to my sister and now I've joined the Toyota family. I'm looking forward to the service department too which I hear is A-1. All and all a very good experience. Thanks for everything.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 1st time lease

    I had never leased a car before, but Adi Barak and the rest of the west Herr staff made the process quick and painless. They were friendly, knowle...


    Show Full Review

    I had never leased a car before, but Adi Barak and the rest of the west Herr staff made the process quick and painless. They were friendly, knowledgeable and worked out the best deal possible for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Pricing and deals

    Mr. Jeff Haase took care of everything that i needed to do, only the signing process was left as I should be present physically to do that. Prices...


    Show Full Review

    Mr. Jeff Haase took care of everything that i needed to do, only the signing process was left as I should be present physically to do that. Prices, deals, leases all of them were much affordable when compared to competitors in Buffalo. There is room for improvement in the Auto Insurance, First timers never know what to do (like me), please educate the customers and your sales persons on that - will be much more successful if you would do that.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very comfortable car shopping experience

    Mike Uschold at West Herr Toyota was amazing. I let him know what I was looking for and he let me test drive numerous cars. When I was curious abo...


    Show Full Review

    Mike Uschold at West Herr Toyota was amazing. I let him know what I was looking for and he let me test drive numerous cars. When I was curious about a different car make/model he got it for me to give it a test drive and compare. Therefore I felt confident in my decision. There was no pressure and I honestly felt like he cared that I was satisfied. He made the process very comfortable and easy. I felt like if I wanted a car for $5k he would have found it. If I wanted a car for $50k he would have found that too, with no pressure and no judgement.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Elizabeth Duffett

    The sales and leasing professional I worked with was Adi Barak. He was excellent. I felt very comfortable throughout the process. He was inform...


    Show Full Review

    The sales and leasing professional I worked with was Adi Barak. He was excellent. I felt very comfortable throughout the process. He was informative, helpful, accommodating, and very accessible. I would highly recommend working with Mr. Barak when looking for a new or leased car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • George Cannon is fantastic

    We purchased our car and worked with George Cannon, who was fantastic as I've already stated in a Google review. Next we had to get some body work...


    Show Full Review

    We purchased our car and worked with George Cannon, who was fantastic as I've already stated in a Google review. Next we had to get some body work done and some kind of strange thing on the hood removed that had dripped on it in a parking garage. George helped us get both issues resolved and the results were flawless. Moreover the whole process was well-organized and pleasant. Definitely recommend George and West Herr Toyota.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Ms Jennifer Vasi

    My sales person was Johnna Weiss and I also worked with Tom Vullo finance manager, these two were amazing. I had some challenges with owing so muc...


    Show Full Review

    My sales person was Johnna Weiss and I also worked with Tom Vullo finance manager, these two were amazing. I had some challenges with owing so much on my trade and they took care of it! When I went to sign the paperwork and pick up my beautiful Rav4, my payments were LESS than originally calculated and that was with them including an awesome warranty! I seriously could not be happier with these guys! Thank you so much1

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review