West Herr Toyota of Williamsville

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Reviews

Average Ratings

4.9
1499 lifetime reviews. Includes reviews of West Herr Toyota of Williamsville from DealerRater.com
  • Great experience

    We just purchased our 2d vehicle from Mike Uschold and he continues to impress us with his can-do attitude and excellent followup. Mike is an asse...


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    We just purchased our 2d vehicle from Mike Uschold and he continues to impress us with his can-do attitude and excellent followup. Mike is an asset to your organization and we look forward to working with him for any upcoming purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Pricing and deals

    Mr. Jeff Haase took care of everything that i needed to do, only the signing process was left as I should be present physically to do that. Prices...


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    Mr. Jeff Haase took care of everything that i needed to do, only the signing process was left as I should be present physically to do that. Prices, deals, leases all of them were much affordable when compared to competitors in Buffalo. There is room for improvement in the Auto Insurance, First timers never know what to do (like me), please educate the customers and your sales persons on that - will be much more successful if you would do that.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Pricing and deals

    Mr. Jeff Haase took care of everything that i needed to do, only the signing process was left as I should be present physically to do that. Prices...


    Show Full Review

    Mr. Jeff Haase took care of everything that i needed to do, only the signing process was left as I should be present physically to do that. Prices, deals, leases all of them were much affordable when compared to competitors in Buffalo. There is room for improvement in the Auto Insurance, First timers never know what to do (like me), please educate the customers and your sales persons on that - will be much more successful if you would do that.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very comfortable car shopping experience

    Mike Uschold at West Herr Toyota was amazing. I let him know what I was looking for and he let me test drive numerous cars. When I was curious abo...


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    Mike Uschold at West Herr Toyota was amazing. I let him know what I was looking for and he let me test drive numerous cars. When I was curious about a different car make/model he got it for me to give it a test drive and compare. Therefore I felt confident in my decision. There was no pressure and I honestly felt like he cared that I was satisfied. He made the process very comfortable and easy. I felt like if I wanted a car for $5k he would have found it. If I wanted a car for $50k he would have found that too, with no pressure and no judgement.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Comfortable car buying experience
    March 18, 2017

    West herr has the best selection and best prices hands down. Helpful knowledgeable and friendly sales professionals is just a bonus because they a...


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    West herr has the best selection and best prices hands down. Helpful knowledgeable and friendly sales professionals is just a bonus because they already have a great reputation. I did my homework as always and ended up at west herr for another used SUV. Second vehicle from this world class car dealership!!!!!!!!!

    Does recommend this dealer

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  • great customer service
    March 18, 2017

    went in to buy a used suv. Chris D (sales) spent the entire day (literally) helping me find the car I liked with honesty and no pressure. after th...


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    went in to buy a used suv. Chris D (sales) spent the entire day (literally) helping me find the car I liked with honesty and no pressure. after the purchase, Rob (manager) went above and beyond to fix any issue with the car (its a used car). got a great deal and great service. wont go anywhere else for next purchase and recommend them to everyone.

    Does recommend this dealer

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  • Elizabeth Duffett

    The sales and leasing professional I worked with was Adi Barak. He was excellent. I felt very comfortable throughout the process. He was inform...


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    The sales and leasing professional I worked with was Adi Barak. He was excellent. I felt very comfortable throughout the process. He was informative, helpful, accommodating, and very accessible. I would highly recommend working with Mr. Barak when looking for a new or leased car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • George Cannon is fantastic

    We purchased our car and worked with George Cannon, who was fantastic as I've already stated in a Google review. Next we had to get some body work...


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    We purchased our car and worked with George Cannon, who was fantastic as I've already stated in a Google review. Next we had to get some body work done and some kind of strange thing on the hood removed that had dripped on it in a parking garage. George helped us get both issues resolved and the results were flawless. Moreover the whole process was well-organized and pleasant. Definitely recommend George and West Herr Toyota.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Ms Jennifer Vasi

    My sales person was Johnna Weiss and I also worked with Tom Vullo finance manager, these two were amazing. I had some challenges with owing so muc...


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    My sales person was Johnna Weiss and I also worked with Tom Vullo finance manager, these two were amazing. I had some challenges with owing so much on my trade and they took care of it! When I went to sign the paperwork and pick up my beautiful Rav4, my payments were LESS than originally calculated and that was with them including an awesome warranty! I seriously could not be happier with these guys! Thank you so much1

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome dealership!!

    I just purchased my 3rd vehicle from Patricia Esposito!! As always had an excellent experience!! She went above and beyond to find the right truck...


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    I just purchased my 3rd vehicle from Patricia Esposito!! As always had an excellent experience!! She went above and beyond to find the right truck for me. Superior service from all that were involved!! Highly recommended dealership, excellent customer service from the service department also. Overall the best service. I will continue to use this dealership and recommend it to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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