Russ Darrow Kia of Wauwatosa

(4.8) 394 reviews

Call This Dealer

New Used Service

Reviews

Average Ratings

4.8
394 lifetime reviews. Includes reviews of Russ Darrow Kia of Wauwatosa from DealerRater.com
this dealer
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • Excellent staff & expedient service.

    The staff was very friendly and helpful and went out of their way to make sure everything was taken care of. I am most impressed that they go out of ...their way to make you feel very welcome & comfortable and I trust that they are being honest with people about their cars.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Amazing team

    Call would like to say my visit with Mike Duda and Rio was fantastic and we are very pleased with the service we've received. These guys are awesome. ...Thank you both..

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • AMAZING-INCREDIBLE-OUT OF THIS WORLD SERVICE!!!

    We have been coming to this dealership for the past 5 Years, buying and leasing cars, Mike has always been our??? guy to go to???.... We are a Kia fam...ily, 5 cars so far. The customer service provided along with the help, attention and over all, the need to go the extra mile in order to make sure we walk out of the dealership has been outstanding, I seriously cannot complain, once again, over and over the satisfaction and happiness my family has encountered with Mike Dudda and all the fuss Darrow family cannot be described. I will continue to come here and as well as my family, we love ebrygji g about you guys and the service you provide. Thank you so much, eve though I will never be able to thank you enough. Mike???you???re the best, thank you for all your help, for looking out for my family???s needs and making sure we are always happy, making sure we are always walking out with the satisfaction that we have what we want. Rio-always smiling, always so nice and welcoming. THANK YOU ALL!!!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Today was a good day

    Emmanuel didn???t give up on me driving home in the car I wanted he was so friendly and made me very comfortable I???m very happy with the all around... service I received

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Total Best Customer Service

    Staff is very professional, fast, efficient, and friendly. Took care of my hissing tire and oil change in no time. Keeping me updated every step of t...he way. Cleanest service area I have ever seen. Nice to see smiling welcoming faces when you walk in. Have only had my Kia for 3mos and loving the service just as much as the sales dept! TOTAL BEST CUSTOMER SERVICE from all aspects. (Better than my Chevy dealership)

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Awesome second car with this dealer thanks

    I recommend this dealer the are the best they make all off they have to satisfy and make happy the client and I'm very happy with new car thanks

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Not a dealership.

    Drove 120 miles one way to look at a h3 hummer in wauwatosa. Car pulled HARD to left and left mirror didn't work. Idled very rough. They told me they ...would not align it at all. I will NEVER go back to russ darrow ever in my life. I will never recommend you to my customers just tell them of my bad experiences. No give at all to a car what a poor dealership where customers spending over 9 grand are treated like cheap.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Outstanding service!

    I came in to trade my current lease vehicle for a new lease. Mike did a excellent job at getting me in and out with the vehicle and price I wanted to ...pay. Very happy with my experience at Russ Darrow KIA. Thanks everyone!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Great service

    Great all around service Knowledgeable staff Good location Many cars in inventory fair prices on trade in nice waiting area very friendly and eager s...taff; willing to assist

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Great people great service great value

    I always get great service from all the friendly knowledgeable and professional staff at Kia Mayfair. They are very respectful of my time always on ti...me with service and free car washes! The service staff especially Jim Seif are always willing to answer questions even when they are so busy. The Administration staff is awesome and always dressed professionally not like other dealerships who let their female staff dress like they are streetwalkers. I credit Lynn Seif the office manager with how excellently the staff is trained. She always says hello and is never too busy to talk with me foe s few minutes and she makes sure that I have had a good experience every visit. Thank you!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

Russ Darrow Kia of Wauwatosa
1901 N Mayfair Rd Wauwatosa, WI 53226
New (877) 423-5859
Used (414) 269-8713
Service (414) 312-4815
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.