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Reviews

Average Ratings

3.7
Average based on 6 reviews
  • Great Service

    Peoria Toyota/Scion replaced the frame on my 12 year old Tundra in under warranty recall in February 2012. They were really easy to work with. The...

    Dealer Response

    Thank you for taking the time to give us your feedback! We are glad you had a good experience at our dealership and we hope to see you again!


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    Peoria Toyota/Scion replaced the frame on my 12 year old Tundra in under warranty recall in February 2012. They were really easy to work with. They also replaced a broken front bumper mount from when I hit a deer 2 years ago to make sure that the job was done right rather than just done. Treated me better on repairing a 12 year old pickup than I've heard people be treated on regular 3/36 warranty work. I recommend them to anyone.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to give us your feedback! We are glad you had a good experience at our dealership and we hope to see you again!


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  • Excellent experience

    Knowledgeable and professional. David was excellent. Love David and love our new car! Quality, family- owned business. Extremely important to ...


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    Knowledgeable and professional. David was excellent. Love David and love our new car! Quality, family- owned business. Extremely important to us. We'll be back!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great People, Great Service

    My wife and I drove from Joliet to purchase a used Toyota 4Runner from your dealership even though we have a Toyota dealer 10 minutes from our hom...


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    My wife and I drove from Joliet to purchase a used Toyota 4Runner from your dealership even though we have a Toyota dealer 10 minutes from our home. I inquired about a used 4Runner that I saw on your website and was given first class treatment by everybody. Our salesman was Joe Ziegler and he was awesome to work with. I was even able to discuss the condition of the vehicle over the phone with the Service Manager, Jim McLaughlin, who gave me an honest evaluation of the vehicle. When my wife and I arrived at the dealership, Joe and Jim were BOTH there to meet with us even though we didn't arrive until late in the evening. Mr. McLaughlin even went with on the test drive of the vehicle and explained the features etc. Joe Ziegler was incredibly easy to work with as far as price negotiation and couldn't have been a nicer man. Matthew Fredrick, the Finance Manager, had already secured financing for us as he researched different lending options during the day. While most fret over dealing with "the finance guy", we certainly did not. Mr. Fredrick was very well prepared and had multiple options for us to review. There was no pressure put on us at any point of our entire transaction. Thank you all for your help and for making our experience an enjoyable one.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place to buy and service a vehicle !!

    I have used Peoria Toyota multiple times and have always walked away happy. There facility is very clean and the people ver knowledgable and frien...

    Dealer Response

    Thank you for continuing to choose Peoria Toyota Scion. We will do our best to continue to meet and excel past your standards. We greatly appreci...


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    I have used Peoria Toyota multiple times and have always walked away happy. There facility is very clean and the people ver knowledgable and friendly.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for continuing to choose Peoria Toyota Scion. We will do our best to continue to meet and excel past your standards. We greatly appreciate your business and review. Thank you.


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  • Beware!!!

    I was looking for a specific Venza, and Peoria Toyota had a perfect match. I called in and talked to David. He is very professional sales consulta...


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    I was looking for a specific Venza, and Peoria Toyota had a perfect match. I called in and talked to David. He is very professional sales consultant and was able to answer all my questions. After few phone calls and going back and forth on the sale price we came to an agreement and I left a deposit (credit card was charged right away). Having secured the sale I proceeded with a purchase of an airplane ticket (I live in a different state) and made arrangements with David to be picked up from the airport. 4 hours later (!!!) one of the managers called me and....told me that unfortunately this particular vehicle was sold!!?? It obviously didn't sound right because I and David had been working out the details for over two days, and at all times he referred to management for approval, thus they had been informed from the start of our conversation about this deal. I can easily figure out what happened: most likely the vehicle was sold for more than I had offered!!! Very disappointing to see something like this happening with a well reputable dealership, but I guess money comes before customer service at Peoria Toyota!!! Decide for yourself!!!

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Unhappy Customer

    I emailed the dealership about a vehicle they had listed on their website. Had numerous communications with salesman. Told the salesman we would b...


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    I emailed the dealership about a vehicle they had listed on their website. Had numerous communications with salesman. Told the salesman we would be driving an hour to look at vehicle and wanted to make sure it was still available. I even called the salesman and told him that I was leaving and would be there at 6:00 pm. We arrived at 5:57 only to have the salesman tell me that the car was out on a test drive and they left 10 minutes ago. I understand that dealers are trying to sell vehicles, but I also drove an hour to see the vehicle, the dealership could have held it for me to see since I notified the salesman I was on my way. Terrible customer service if you ask me.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?

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